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Topic: COINROYALE.COM • Provably Fair • 1 BTC Video Poker Tourney • 10% Casino Rebate - page 154. (Read 203871 times)

sr. member
Activity: 256
Merit: 250
Because it's sterile...
Turned out there's a small bug that prevents people from playing Blackjack in the past 2 days. We just caught it and fixed the bug. We're comping all the affected players now.

If you are one of the affected players, you should be able to resume the game you're playing.

Thanks for getting that fixed and the credits.
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
Turned out there's a small bug that prevents people from playing Blackjack in the past 2 days. We just caught it and fixed the bug. We're comping all the affected players now.

If you are one of the affected players, you should be able to resume the game you're playing.
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
That's a brilliant idea as just dice has this also in case of emergencies and whatnot. Shows a true concern for the safety of user funds. Kudos!

Thank you. Smiley
sr. member
Activity: 406
Merit: 250
That's a brilliant idea as just dice has this also in case of emergencies and whatnot. Shows a true concern for the safety of user funds. Kudos!
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
Based on mem's suggestion, we've implemented fixed withdraw address to all accounts. Now you can set a fixed withdraw address in Your Account settings. We'll send the funds in your CoinRoyale account to that wallet address in the event of an emergency or your account becomes dormant for more than six months.

We've also updated our Terms of Service to reflect this change.
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
We blew past 600,000 games played milestone today -- reaching 612,569 total games played (not including free-to-play) with 12,837 BTC wagered.

A huge thanks to all our loyal players for making this happen.
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
I'm excited to announce we've added Roulette to our growing collection of games! Our take on Roulette includes an intuitive betting interface, mesmerising animations, and crisp HTML5 Web Audio.


As a reminder to new folks, all of our games are provably fair and you can always play with free credits before betting bitcoins. There's no better place to take a spin!
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
I sent you guys an email on Friday using the email address provided under support and it looks like you guys aren't getting it. Is something wrong with your email address or do you not want to provide support to your players? A bit confused here.

I've checked and we did not get email. It seemed that there were some issues with our email hosting DNS. I've sent you a PM for your email address for further communication.
sr. member
Activity: 406
Merit: 250
I sent you guys an email on Friday using the email address provided under support and it looks like you guys aren't getting it. Is something wrong with your email address or do you not want to provide support to your players? A bit confused here.
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
Hi log,

I've just checked your account and we've received your 0.25 btc deposit (about 20 minutes after you posted). You can click "Refresh Balance" to see it. Sometimes the network propagation can be slow and it takes some time to receive the broadcasted transaction.

Enjoy playing!
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
We've launched Dice at CoinRoyale!



We designed the game interface to offer a better experience than any other dice site out there. The betting is fast and fluid, while providing enough suspense when rolling the dice.

Please give it a try and tell us what you think. There's a free to play mode now so you can roll without putting in any bitcoins, or you could always get some free BTC from our Games & Rounds thread.

This is our 4th game overall, and 2nd game shipped this month (props to our dev team!). More exciting HTML5 Provably Fair games are coming so if you have any suggestions for new games, let us know!
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
Our Video Poker Bonus is still up for grabs!

The first to post a Royal Flush winning screenshot here* (need to be verified by us) will get 1 BTC!

*Minimum bet 100 satoshis.
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
thanks for sorting this out.

http://gyazo.com/b130176c9835eac2e411a556edecde33

Speed test you asked for

Great. That helps. Please let us know immediately if you face any additional issues. We are also reachable by email at [email protected]

Thanks again for playing!

newbie
Activity: 2
Merit: 0
member
Activity: 112
Merit: 10
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
Hi Lolly,

I'm really sorry about this. Our team are looking into this problem right now.

Our initial guess would be server hosting issues. But we're looking at the log file as well as running further testing to verify and finding the root of the problem.

I've sent you a PM on the issue as well.
newbie
Activity: 2
Merit: 0
Hello playing on your game today I came across a problem costing me just over 1btc

I was playing 0.3 hands. I clicked "deal", and it said "dealing..." Nothing happened so I click off of blackjack and went back. Said I had the same balance, So I clicked it again, "dealing..." came up again, so I click off and tried again.I done this a few times.

After I play the hand, it says i have insufficent balance.

User : lolly91

I have however not got a pic of this, so i played another hand to show it does the same thing when hitting because you click hit again and it hits twice...

Image of "hitting" problem:

http://postimg.org/image/m0gpuzphb

Get this, I click off page, go back on, its hit twice and then goes to site maintenance.

I really dont beleive this is fair, it's like your tricking your customers..

Total loss just over 1 btc

Can you sort this out?

P.S There was some site maintenance at the time and kept letting me play on and off..
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
Free to play is now available!

Experience CoinRoyale's popular Blackjack, Baccarat and the latest Video Poker instantly without signing up or putting your money in.
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