I wanted to bring to your attention the terms of service are predatory and illogical.
Moving from a low weighted to a high weighted game after large wins for the purpose of clearing wagering requirements.
e.g. You place at least one bet on any Dice game, win 100% more than your stake and move your original stake and winnings to a game such as Slots to meet wagering requirements.
Playing equal to or more than 500 consecutive hands/spins on any game and/or playing any game consistently for a period longer than two hours while a bonus is active.
e.g. You set any game to run on auto spin for 500 spins while you have an active bonus in your account and/or you play for a period of two hours or more (irrelevant of how many sessions) while you have an active bonus.
The slot contributes 50%(high weighted?)
Blackjack and poker only 5% and other games are 0% so every other game than slots triggers this rule to confiscate all funds at the casino's whim.
the second term I find illogical allows the casino to rule against every player who uses a bonus with a deposit
The max bet while using bonus is .00015 BTC
wagering when playing slots is 70x
any bonus just over a 1mBTC will triggers this rule and player loses all funds including deposit, they advertise bonuses up to 1BTC
1BTC bonus cleared at slots using max allowed bet is just under half a million hands.
Even limiting gambling to two hours is ludacris.
Hi IndependentGambler, Sorry we don't have a record of your email in our support channel. If you'd like, I'd be happy to properly address your concerns if you'd like to resend it.
RE: the bonus terms of service, we've never denied a player a bonus in my time here thats been cleared by a legitimate player. These are designed to discourage those that abuse the system by trying to circumvent the one account per player rule. They are fairly standard in the industry; our rollover is 35x as apposed to many sites that have 40x requirements on some bonuses and the max bet is also similar. With the high fluctuation in the price of btc, it can seem at times to be off target, but its soft enforcement and we won't deny a player that doesn't blatantly ignore this over the entire course of the rollover. Agreed, the 2 hour/500 autospin rule is overkill, and I'll have that removed shortly. Again, happy to address your concerns and if you email support or DM here i'll see to it that its reviewed.