COINROYALE.COM • Provably Fair • 1 BTC Video Poker Tourney • 10% Casino Rebate - page 87.

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Quote from: EdenHazard on October 04, 2017, 03:09:35 PM

Quote from: victorhing on October 04, 2017, 09:54:40 AM

Hi guys,

New bonus code for October is 150OCT

We took some of your suggestions for this bonus and are releasing the bonus in increments of 0.001 BTC.

that sounds better , so the casino will remain online? as i feel so doubt when the support response late , no update here in the forum and several deposits get delayed . i just think it will be great if you keep improving especially everything that i have mentioned above.

really unfortunate to see a good casino like coinroyale looks abandoned.

Yes, the casino will remain online. As I mentioned in the post above we try to respond to all support emails within 24hrs.

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Quote from: Bitinity on October 05, 2017, 03:11:47 AM

Quote from: rouletteking on September 24, 2017, 08:15:42 AM

Quote from: klf on September 24, 2017, 12:17:44 AM

Quote from: rouletteking on September 23, 2017, 05:44:53 PM

Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.

From this post, I didn't understand what is exactly your issue. Please post more details about your issues.

What I know about Victor is that he will not be online most of the times but once he comes online he will reply and that is not good for gamblers who are facing issues. He should engage some support team members to answer gamblers quickly.

I wil post the full details, with screenshots, timestamps, etc if Victor doesn't resolve this off-line. I'm giving him a chance to make things right; I'm sure he's busy with school and that's the reason why he's not in here, or answering his emails for over 24 hours.

SO is this resolved already? Can you confirm it, you have opened this discussion but you give no updates after more than 10 days. Dont make it like an abandoned issue, but I hope it has been solved already.
@Victorhing, can you confirm about this case?

This has been resolved on our end. We always try to respond within 24hrs of receiving a support email.

Bitinity

legendary

Activity: 3066

Merit: 1312

SOL.BIOKRIPT.COM

Quote from: rouletteking on September 24, 2017, 08:15:42 AM

Quote from: klf on September 24, 2017, 12:17:44 AM

Quote from: rouletteking on September 23, 2017, 05:44:53 PM

Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.

From this post, I didn't understand what is exactly your issue. Please post more details about your issues.

What I know about Victor is that he will not be online most of the times but once he comes online he will reply and that is not good for gamblers who are facing issues. He should engage some support team members to answer gamblers quickly.

I wil post the full details, with screenshots, timestamps, etc if Victor doesn't resolve this off-line. I'm giving him a chance to make things right; I'm sure he's busy with school and that's the reason why he's not in here, or answering his emails for over 24 hours.

SO is this resolved already? Can you confirm it, you have opened this discussion but you give no updates after more than 10 days. Dont make it like an abandoned issue, but I hope it has been solved already.
@Victorhing, can you confirm about this case?

EdenHazard

legendary

Activity: 2674

Merit: 1048

Quote from: victorhing on October 04, 2017, 09:54:40 AM

Hi guys,

New bonus code for October is 150OCT

We took some of your suggestions for this bonus and are releasing the bonus in increments of 0.001 BTC.

that sounds better , so the casino will remain online? as i feel so doubt when the support response late , no update here in the forum and several deposits get delayed . i just think it will be great if you keep improving especially everything that i have mentioned above.

really unfortunate to see a good casino like coinroyale looks abandoned.

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Hi guys,

New bonus code for October is 150OCT

We took some of your suggestions for this bonus and are releasing the bonus in increments of 0.001 BTC.

BTCevo

legendary

Activity: 1834

Merit: 1008

Quote from: rouletteking on September 24, 2017, 08:15:42 AM

Quote from: klf on September 24, 2017, 12:17:44 AM

Quote from: rouletteking on September 23, 2017, 05:44:53 PM

Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.

From this post, I didn't understand what is exactly your issue. Please post more details about your issues.

What I know about Victor is that he will not be online most of the times but once he comes online he will reply and that is not good for gamblers who are facing issues. He should engage some support team members to answer gamblers quickly.

I wil post the full details, with screenshots, timestamps, etc if Victor doesn't resolve this off-line. I'm giving him a chance to make things right; I'm sure he's busy with school and that's the reason why he's not in here, or answering his emails for over 24 hours.

But usually after 24 hours he will reply it oncr and then keep going on it. Whenever £ have issued on here, he always replied any single of my issues and fix it ASAP. But I do not know about your problem here. May be it is right thing to post your issues on their support first. And you do not really need to post it here after it not yet confirmed from their emails

rouletteking

newbie

Activity: 38

Merit: 0

Quote from: klf on September 24, 2017, 12:17:44 AM

Quote from: rouletteking on September 23, 2017, 05:44:53 PM

Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.

From this post, I didn't understand what is exactly your issue. Please post more details about your issues.

What I know about Victor is that he will not be online most of the times but once he comes online he will reply and that is not good for gamblers who are facing issues. He should engage some support team members to answer gamblers quickly.

I wil post the full details, with screenshots, timestamps, etc if Victor doesn't resolve this off-line. I'm giving him a chance to make things right; I'm sure he's busy with school and that's the reason why he's not in here, or answering his emails for over 24 hours.

Bitinity

legendary

Activity: 3066

Merit: 1312

SOL.BIOKRIPT.COM

Quote from: elskerlinn on September 24, 2017, 02:03:59 AM

Hi, i just registered.. is there a no deposit btc welcome offer as the post says ? i see the thread you refered to is closed for replies.
my username is the same as here.

They dont have no deposit bonus anymore as you can check it by yourself that the giveaway thread has been locked long time ago. You should make a deposit if you are gonna try this site and maybe you will get your luck on your first try.

elskerlinn

full member

Activity: 254

Merit: 100

Enterapp Pre-Sale Live - bit.ly/3UrMCWI

Hi, i just registered.. is there a no deposit btc welcome offer as the post says ? i see the thread you refered to is closed for replies.
my username is the same as here.

klf

legendary

Activity: 1344

Merit: 1000

Quote from: rouletteking on September 23, 2017, 05:44:53 PM

Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.

From this post, I didn't understand what is exactly your issue. Please post more details about your issues.

What I know about Victor is that he will not be online most of the times but once he comes online he will reply and that is not good for gamblers who are facing issues. He should engage some support team members to answer gamblers quickly.

rouletteking

newbie

Activity: 38

Merit: 0

Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.

BTCevo

legendary

Activity: 1834

Merit: 1008

Quote from: panjul07 on September 16, 2017, 12:21:52 PM

Could you please remove the "2 BTC Blackjack Tournament! (new)" from the title of your thread because there is no new blackjack tournament as I cant find it on your site unless I missed it. It is misleading title IMO, as once this thread is bumped and anyone who read the title might be interested to join the tournament while in fact there is no tournaments.

I believr their tournament is already over but still they are putting it there just to attract more player to come their site to play and of course with other bonuses like he said before Casino Rebate Program. But still this will mislead many players to join their site just because of this bonuses

If OP wants to open new tournament, I would like to know and participate on it again

panjul07

legendary

Activity: 3500

Merit: 1354

Could you please remove the "2 BTC Blackjack Tournament! (new)" from the title of your thread because there is no new blackjack tournament as I cant find it on your site unless I missed it. It is misleading title IMO, as once this thread is bumped and anyone who read the title might be interested to join the tournament while in fact there is no tournaments.

boat287

jr. member

Activity: 86

Merit: 5

consider adding ultimate texas holdem to your offerings. most places removed the video machines offering this. and with a low minimum bet, it would be really nice to martingale it which u get stuck big very quickly if u do this in a regular casino like firekeepers in MI, where i lost $3000 this weekend.

surely im not the only one who would like to see it included

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Quote from: panjul07 on September 06, 2017, 09:33:44 AM

Quote from: kaidoi on September 06, 2017, 12:45:49 AM

Deposited .002 btc and its 6 confirmations in now and ur website still has it on pending..?

Is it fixed already, have you seen your deposit on your account balance? If no, I suggest you to pm victor or send him an email ([email protected]) for faster respond. You might get some bonus as well for the inconvenience (based on my past experience)\

@Victor, is there something new on your site? You are going to have your 4th birthday soon, any plans to give us some great promos?

We have the new Casino Rebate Program, for more details visit https://coinroyale.com/about/rebate-program.

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Quote from: kaidoi on September 06, 2017, 12:45:49 AM

Deposited .002 btc and its 6 confirmations in now and ur website still has it on pending..?

If you send a email to [email protected] or send me a PM with your username, I can check your account.

victorhing

legendary

Activity: 1435

Merit: 1123

CoinRoyale.com

Quote from: poordeveloper on September 05, 2017, 11:32:04 AM

Have you taken measures to avoid future downtimes?

Yes, We have taken the necessary steps to prevent this particular issue from happening again.

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: kaidoi on September 06, 2017, 12:45:49 AM

Deposited .002 btc and its 6 confirmations in now and ur website still has it on pending..?

Is it fixed already, have you seen your deposit on your account balance? If no, I suggest you to pm victor or send him an email ([email protected]) for faster respond. You might get some bonus as well for the inconvenience (based on my past experience)\

@Victor, is there something new on your site? You are going to have your 4th birthday soon, any plans to give us some great promos?

kaidoi

newbie

Activity: 1

Merit: 0

Deposited .002 btc and its 6 confirmations in now and ur website still has it on pending..?

poordeveloper

hero member

Activity: 896

Merit: 527

₿₿₿₿₿₿₿

Have you taken measures to avoid future downtimes?

Topic: COINROYALE.COM • Provably Fair • 1 BTC Video Poker Tourney • 10% Casino Rebate - page 87. (Read 202238 times)