Coins.ph Official Thread - page 248.

Muzika

sr. member

Activity: 980

Merit: 261

Quote from: nydiacaskey01 on October 26, 2018, 01:38:09 AM

One thing I hate about Coins.ph is when you try to call their customer service number it will take you 2-3 minutes before you can reach a live person because of those options from the voice prompt and that is if there's an available live person to handle your concern. Most of the time when I have trouble with my cash out, I just drop by their Office in Ortigas since I just live nearby.

sakin naman since nakakaexperience din ako ng phone calls to send my concern sa service provider like pldt ganyan normal lang yung ganon na magtagal ka ng 2-3 minutes kumbaga validation nung concern mo para pag sinagot na ng mismong tao alam na agad yung concern mo so para sakin naman bro walang problem pero since customer feedback yan hope masolusyunan.

coins.ph.Julze

newbie

Activity: 68

Merit: 0

Quote from: nydiacaskey01 on October 26, 2018, 01:38:09 AM

One thing I hate about Coins.ph is when you try to call their customer service number it will take you 2-3 minutes before you can reach a live person because of those options from the voice prompt and that is if there's an available live person to handle your concern. Most of the time when I have trouble with my cash out, I just drop by their Office in Ortigas since I just live nearby.

Sorry to hear that! Our hotline is designed to categorize your concern better. We appreciate you giving us this feedback and we'll share it with the team for improvements. In case you need any help, you can also email us at [email protected]

coins.ph.Julze

newbie

Activity: 68

Merit: 0

Quote from: catubayjhon on October 25, 2018, 08:47:52 PM

i would like to take this opportunity to say thank you coinsph for making our crypto exchange posible to philippines. but i have concern about the ID verification please provide mor option regarding this please provide ID like TIN ID and PHILhealth ID. thank you for making coinsph a great online wallet that brings all your bills in one app so than you once again and good luck and more power to your team. just keep improving the quality of the service of coinsph.

Hello po! Maraming salamat po sa inyong acknowledgement. Makikita niyo po sa link ang valid IDs na aming pwedeng i-accept para sa verification. In compliance po of the local regulations, hindi po valid ang TIN IDs at mga PhilHealth IDs na hindi PVC.

Link: https://support.coins.ph/hc/en-us/articles/360000104802-Ano-ang-mga-IDs-na-tinatanggap-para-sa-ID-Verification-

Message niyo lang po kami sa [email protected] kung kailangan niyo pa ng tulong

nydiacaskey01

legendary

Activity: 1834

Merit: 1036

One thing I hate about Coins.ph is when you try to call their customer service number it will take you 2-3 minutes before you can reach a live person because of those options from the voice prompt and that is if there's an available live person to handle your concern. Most of the time when I have trouble with my cash out, I just drop by their Office in Ortigas since I just live nearby.

catubayjhon

jr. member

Activity: 560

Merit: 6

i would like to take this opportunity to say thank you coinsph for making our crypto exchange posible to philippines. but i have concern about the ID verification please provide mor option regarding this please provide ID like TIN ID and PHILhealth ID. thank you for making coinsph a great online wallet that brings all your bills in one app so than you once again and good luck and more power to your team. just keep improving the quality of the service of coinsph.

Muzika

sr. member

Activity: 980

Merit: 261

Quote from: shesheboy on October 25, 2018, 02:50:44 AM

Quote from: Natsuu on October 24, 2018, 04:08:19 AM

Quote from: DonFacundo on October 22, 2018, 05:59:21 AM

Quote from: coins.ph.Julze on October 22, 2018, 04:18:23 AM

Quote from: ?? on ??

hello coins.ph, ginagamit ko ang application ng halos 1 na. ang masasabi ko lang ay maganda at mabilis ang serbisyo ng coins in terms of payout madaming remittances na pwede pagpilian, the best and easy way to withdraw money ay sa pamamagitan ng security bank e-give cash kahit max lang per withdraw is 5000 pesos, at cebuana lhuiller na napakabilis makuha ang payout ng walang madaming tanong. Sana mag improve at upgrades pa ang system niyo..

Suggestion ko po sana na pwede gamitin ang coinsph para sa pambayang ng LAZADA at iba pang online payment and merchandise. salamat

Hello po! Maraming salamat po sa suggestion! Ino-note po namin ang inyong suggestion at ibabahagi sa team para ma-improve ang aming services. Salamat po sa inyong suporta! Ingat po

Oo nga po sana magpartner kayo sa lazada matagal ko to hinintay para makabili na kami sa lazada gamit ang coins.ph at sa shopee din po Wink

. more power coins.ph team.

Maari ka ng makapagbayad sa shopee using coins.ph.
After mo mag check out pili ka ng mode of payment at click mo yung online payment at andun na yung shopee.

Mas mura sa shopee compare sa Lazada kaya lagi ako dun namimili. Gumamit ka rin ng 2FA sa coins.ph account mo since need mo mag log in ng account para makapagbayad.

wow talaga ? ang astig naman yan , now ko lang nalaman to ah . anyway natatakot parin ako mag online shoping lalo na sa shoppe kase marami ako nakikitang bad reviews about thier service . sa lazada naman nakita ko sa facebook na sabon daw ang laman ng kanilang mga package .

ang isa pa ay , nasa province yung lugar namen kaya ako nag aalangan mag online shopping kase baka di dumating yung inorder ko .

buti na lang may mga nakikita akong mga ganitong reviews dto nagbabalak kasi akong bumili ng item sa shopee na yan, nag dodoubt lang kasi ako dahil sa baba ng presyo sa kanila tapos free shipping pa, kaya naghahanap din ako ng mga reviews at nakita ko to although di sya price base pero sa apps ng coins din kasi ako nagbabalak ng payment method kaya kung bumili man ako dun siguro dun muna sa mura para kung magkaaberya man di masakit sa bulsa.

shesheboy

full member

Activity: 714

Merit: 114

Quote from: Natsuu on October 24, 2018, 04:08:19 AM

Quote from: DonFacundo on October 22, 2018, 05:59:21 AM

Quote from: coins.ph.Julze on October 22, 2018, 04:18:23 AM

Quote from: ?? on ??

hello coins.ph, ginagamit ko ang application ng halos 1 na. ang masasabi ko lang ay maganda at mabilis ang serbisyo ng coins in terms of payout madaming remittances na pwede pagpilian, the best and easy way to withdraw money ay sa pamamagitan ng security bank e-give cash kahit max lang per withdraw is 5000 pesos, at cebuana lhuiller na napakabilis makuha ang payout ng walang madaming tanong. Sana mag improve at upgrades pa ang system niyo..

Suggestion ko po sana na pwede gamitin ang coinsph para sa pambayang ng LAZADA at iba pang online payment and merchandise. salamat

Hello po! Maraming salamat po sa suggestion! Ino-note po namin ang inyong suggestion at ibabahagi sa team para ma-improve ang aming services. Salamat po sa inyong suporta! Ingat po

Oo nga po sana magpartner kayo sa lazada matagal ko to hinintay para makabili na kami sa lazada gamit ang coins.ph at sa shopee din po Wink

. more power coins.ph team.

Maari ka ng makapagbayad sa shopee using coins.ph.
After mo mag check out pili ka ng mode of payment at click mo yung online payment at andun na yung shopee.

Mas mura sa shopee compare sa Lazada kaya lagi ako dun namimili. Gumamit ka rin ng 2FA sa coins.ph account mo since need mo mag log in ng account para makapagbayad.

wow talaga ? ang astig naman yan , now ko lang nalaman to ah . anyway natatakot parin ako mag online shoping lalo na sa shoppe kase marami ako nakikitang bad reviews about thier service . sa lazada naman nakita ko sa facebook na sabon daw ang laman ng kanilang mga package .

ang isa pa ay , nasa province yung lugar namen kaya ako nag aalangan mag online shopping kase baka di dumating yung inorder ko .

DonFacundo

full member

Activity: 1344

Merit: 102

Quote from: Natsuu on October 24, 2018, 04:08:19 AM

Quote from: DonFacundo on October 22, 2018, 05:59:21 AM

Quote from: coins.ph.Julze on October 22, 2018, 04:18:23 AM

Quote from: ?? on ??

hello coins.ph, ginagamit ko ang application ng halos 1 na. ang masasabi ko lang ay maganda at mabilis ang serbisyo ng coins in terms of payout madaming remittances na pwede pagpilian, the best and easy way to withdraw money ay sa pamamagitan ng security bank e-give cash kahit max lang per withdraw is 5000 pesos, at cebuana lhuiller na napakabilis makuha ang payout ng walang madaming tanong. Sana mag improve at upgrades pa ang system niyo..

Suggestion ko po sana na pwede gamitin ang coinsph para sa pambayang ng LAZADA at iba pang online payment and merchandise. salamat

Hello po! Maraming salamat po sa suggestion! Ino-note po namin ang inyong suggestion at ibabahagi sa team para ma-improve ang aming services. Salamat po sa inyong suporta! Ingat po

Oo nga po sana magpartner kayo sa lazada matagal ko to hinintay para makabili na kami sa lazada gamit ang coins.ph at sa shopee din po Wink

. more power coins.ph team.

Maari ka ng makapagbayad sa shopee using coins.ph.
After mo mag check out pili ka ng mode of payment at click mo yung online payment at andun na yung shopee.

Mas mura sa shopee compare sa Lazada kaya lagi ako dun namimili. Gumamit ka rin ng 2FA sa coins.ph account mo since need mo mag log in ng account para makapagbayad.

ay meron na pala sila para sa coins.ph ayos, kung mura talaga sa shopee kaysa sa lazada, e no need na sa lazada, sa shopee nalang mag shopping. Grin

johnine

jr. member

Activity: 246

Merit: 2

Quote from: Natsuu on October 24, 2018, 04:08:19 AM

Quote from: DonFacundo on October 22, 2018, 05:59:21 AM

Quote from: coins.ph.Julze on October 22, 2018, 04:18:23 AM

Quote from: ?? on ??

hello coins.ph, ginagamit ko ang application ng halos 1 na. ang masasabi ko lang ay maganda at mabilis ang serbisyo ng coins in terms of payout madaming remittances na pwede pagpilian, the best and easy way to withdraw money ay sa pamamagitan ng security bank e-give cash kahit max lang per withdraw is 5000 pesos, at cebuana lhuiller na napakabilis makuha ang payout ng walang madaming tanong. Sana mag improve at upgrades pa ang system niyo..

Suggestion ko po sana na pwede gamitin ang coinsph para sa pambayang ng LAZADA at iba pang online payment and merchandise. salamat

Hello po! Maraming salamat po sa suggestion! Ino-note po namin ang inyong suggestion at ibabahagi sa team para ma-improve ang aming services. Salamat po sa inyong suporta! Ingat po

Oo nga po sana magpartner kayo sa lazada matagal ko to hinintay para makabili na kami sa lazada gamit ang coins.ph at sa shopee din po Wink

. more power coins.ph team.

Maari ka ng makapagbayad sa shopee using coins.ph.
After mo mag check out pili ka ng mode of payment at click mo yung online payment at andun na yung shopee.

Mas mura sa shopee compare sa Lazada kaya lagi ako dun namimili. Gumamit ka rin ng 2FA sa coins.ph account mo since need mo mag log in ng account para makapagbayad.

Ayos sana pati LAZADA pwede rin sa coins.ph para sa mode of payment kasi kadalasan LAZADA ako umoorder ng mga item or accessories.

jofox

full member

Activity: 648

Merit: 101

Quote from: santiPOGI on October 18, 2018, 10:12:29 AM

Napansin din ang request ko sa COINS.PH
nakapaganda ng update nila at talgang malaking tulong para sa mga users.
Meron na silang SCANNER para sa bill ng meralco.
ang hirap kasi i-input ng ref number, ang haba buti nlng may scanner na.

Wow good idea bro, sana dito rin sa probensya magkaroon din.

Natsuu

full member

Activity: 1148

Merit: 158

★Bitvest.io★ Play Plinko or Invest!

Quote from: DonFacundo on October 22, 2018, 05:59:21 AM

Quote from: coins.ph.Julze on October 22, 2018, 04:18:23 AM

Quote from: ?? on ??

hello coins.ph, ginagamit ko ang application ng halos 1 na. ang masasabi ko lang ay maganda at mabilis ang serbisyo ng coins in terms of payout madaming remittances na pwede pagpilian, the best and easy way to withdraw money ay sa pamamagitan ng security bank e-give cash kahit max lang per withdraw is 5000 pesos, at cebuana lhuiller na napakabilis makuha ang payout ng walang madaming tanong. Sana mag improve at upgrades pa ang system niyo..

Suggestion ko po sana na pwede gamitin ang coinsph para sa pambayang ng LAZADA at iba pang online payment and merchandise. salamat

Hello po! Maraming salamat po sa suggestion! Ino-note po namin ang inyong suggestion at ibabahagi sa team para ma-improve ang aming services. Salamat po sa inyong suporta! Ingat po

Oo nga po sana magpartner kayo sa lazada matagal ko to hinintay para makabili na kami sa lazada gamit ang coins.ph at sa shopee din po Wink

. more power coins.ph team.

Maari ka ng makapagbayad sa shopee using coins.ph.
After mo mag check out pili ka ng mode of payment at click mo yung online payment at andun na yung shopee.

Mas mura sa shopee compare sa Lazada kaya lagi ako dun namimili. Gumamit ka rin ng 2FA sa coins.ph account mo since need mo mag log in ng account para makapagbayad.

coins.ph.Julze

newbie

Activity: 68

Merit: 0

Quote from: harizen on October 22, 2018, 04:18:58 PM

Quote from: coins.ph.Julze on October 22, 2018, 04:18:23 AM

Quote from: ?? on ??

Suggestion ko po sana na pwede gamitin ang coinsph para sa pambayang ng LAZADA at iba pang online payment and merchandise. salamat

Hello po! Maraming salamat po sa suggestion! Ino-note po namin ang inyong suggestion at ibabahagi sa team para ma-improve ang aming services. Salamat po sa inyong suporta! Ingat po

Follow up suggestion, if ever di possible ang direct payment via Lazada, you can also consider suggesting to them na make coins.ph as one of their cash-in method para sa Lazada Wallet. In that way, no need to implement direct payment since parang medyo hassle from your side iyong pag process "if Im not mistaken".

By using Lazada Wallet, there are features and benefits like discount, vouchers, shopping perks etc. so mas ok sya. Same principle din naman gaya nung sa direct payment from coins.ph but with advantages. Much better din gamitin ang Lazada Wallet if ever ang Cash-on-Delivery isn't available on a certain item.

Actually sinuggest ko na ito before pero mas maganda kasi kung mas marami ang magsusuggest para mapansin sya. Thanks.

Hello po! Maraming salamat po sa suggestion! Ino-note po namin ang inyong suggestion at ibabahagi sa team para ma-improve ang aming services. Salamat po sa inyong suporta! Ingat po

harizen

legendary

Activity: 3122

Merit: 1398

For support ➡️ help.bc.game

Quote from: coins.ph.Julze on October 22, 2018, 04:18:23 AM

Quote from: ?? on ??

Suggestion ko po sana na pwede gamitin ang coinsph para sa pambayang ng LAZADA at iba pang online payment and merchandise. salamat

Hello po! Maraming salamat po sa suggestion! Ino-note po namin ang inyong suggestion at ibabahagi sa team para ma-improve ang aming services. Salamat po sa inyong suporta! Ingat po

Follow up suggestion, if ever di possible ang direct payment via Lazada, you can also consider suggesting to them na make coins.ph as one of their cash-in method para sa Lazada Wallet. In that way, no need to implement direct payment since parang medyo hassle from your side iyong pag process "if Im not mistaken".

By using Lazada Wallet, there are features and benefits like discount, vouchers, shopping perks etc. so mas ok sya. Same principle din naman gaya nung sa direct payment from coins.ph but with advantages. Much better din gamitin ang Lazada Wallet if ever ang Cash-on-Delivery isn't available on a certain item.

Actually sinuggest ko na ito before pero mas maganda kasi kung mas marami ang magsusuggest para mapansin sya. Thanks.

DonFacundo

full member

Activity: 1344

Merit: 102

Quote from: coins.ph.Julze on October 22, 2018, 04:18:23 AM

Quote from: ?? on ??

hello coins.ph, ginagamit ko ang application ng halos 1 na. ang masasabi ko lang ay maganda at mabilis ang serbisyo ng coins in terms of payout madaming remittances na pwede pagpilian, the best and easy way to withdraw money ay sa pamamagitan ng security bank e-give cash kahit max lang per withdraw is 5000 pesos, at cebuana lhuiller na napakabilis makuha ang payout ng walang madaming tanong. Sana mag improve at upgrades pa ang system niyo..

Suggestion ko po sana na pwede gamitin ang coinsph para sa pambayang ng LAZADA at iba pang online payment and merchandise. salamat

Hello po! Maraming salamat po sa suggestion! Ino-note po namin ang inyong suggestion at ibabahagi sa team para ma-improve ang aming services. Salamat po sa inyong suporta! Ingat po

Oo nga po sana magpartner kayo sa lazada matagal ko to hinintay para makabili na kami sa lazada gamit ang coins.ph at sa shopee din po Wink

. more power coins.ph team.

coins.ph.Julze

newbie

Activity: 68

Merit: 0

Quote from: Muzika on October 19, 2018, 08:43:53 AM

Quote from: momopi on October 19, 2018, 06:59:13 AM

Quote from: shoreno on October 19, 2018, 05:06:50 AM

Quote from: Natsuu on October 18, 2018, 10:57:39 AM

Quote from: BigTeeths on October 17, 2018, 02:24:17 AM

Quote from: coins.ph.Julze on October 16, 2018, 02:01:30 AM

Quote from: Slowhand26 on October 13, 2018, 10:13:20 AM

Hello coins.ph.Julze! Are you an official Coins.ph representative? Could you please give us an insight about bank transfer from coins.ph? As we all know, accredited kayo ng Banko Sentral pero may ilang banks ang napaka higpit if yung pera is galling sa coins.ph and may times pa na hnohold nila yung pera

Hello po! Opo, I am a representative of Coins.ph in this forum. It would be best to clarify with the bank po regarding their policies

Regulated po kami ng Bangko Sentral and are serving over 5 Million Filipinos here and abroad po with our financial services. Gamit po ang Coins.ph, maaari po kayong magpadala ng funds straight to your bank account all from your mobile phone. If you have more inquiries or suggestions po, feel free to message us at [email protected].

Ms. Julze, sana po gumawa ng hakbang ang coins.ph regarding sa withdrawal ng malalaking amount. Balak ko po kasi bumili ng kotse or murang buhay pero alam kong madedetect ng banko yun pag may transaksyon mejo kalakihan at siguradong close ang account ko pag nagkataon. Sana magkaroon kayo ng remittance center para makapagcashout kami easily.

Merun naman na Cebuana ah? Na pwede ka mag cashout ng malaki especially if you're level 3 verified yun nga lang ngayon nagtaas na ng fee ang cebuana kaya nakakahinayang. Dati sa 50k 500 lang ang fee but now 1k na.
And talagang questionable sa bank yun if pag gagawin mo yun unless you have other source of income that can support your transaction, but if wala just afford to pay the fee. Don't risk baka magsisi ka lang.

50k for 1k fee ? well i think normal lang naman yan kase mataas na masyado ang 50k na withdrawal . ako nga kahit 3k to 5k lang madalas winiwithdraw ko may kamahalan nadin ang fees pero ni minsan di ako nag reklamo , dapat nga mag pasalamat pa tayo kase may ganitong service na napakadali mag withdraw kumpara sa iba jan na pahirapan talaga at need talaga ng bank accounts para lang maka withdrew .

Wag Cebuana and LBC, grabe fee dyan. Mag MLhuiller na lang kayo, 300php lang ata per 50k.

500 pesos lang ang per 50k na padala sa cebuana pero kung ang fee naman e 300 lang sa LBC mas maganda na din na dun na lang pero di ko pa kasi nakikita kung convenient ba yung remittance sa LBC ang kung kalat ba yung branches nila kasi yung iba dyan din tumitingin e.

Hello po! Para po magabayan kayo sa fee structures ng pag-cash out sa inyong wallet, maaari niyo po i-check itong FAQ link: https://support.coins.ph/hc/en-us/articles/201919230-What-fees-are-charged-on-cash-outs-

Message us at [email protected] if you need more help!

coins.ph.Julze

newbie

Activity: 68

Merit: 0

Quote from: ?? on ??

hello coins.ph, ginagamit ko ang application ng halos 1 na. ang masasabi ko lang ay maganda at mabilis ang serbisyo ng coins in terms of payout madaming remittances na pwede pagpilian, the best and easy way to withdraw money ay sa pamamagitan ng security bank e-give cash kahit max lang per withdraw is 5000 pesos, at cebuana lhuiller na napakabilis makuha ang payout ng walang madaming tanong. Sana mag improve at upgrades pa ang system niyo..

Suggestion ko po sana na pwede gamitin ang coinsph para sa pambayang ng LAZADA at iba pang online payment and merchandise. salamat

Hello po! Maraming salamat po sa suggestion! Ino-note po namin ang inyong suggestion at ibabahagi sa team para ma-improve ang aming services. Salamat po sa inyong suporta! Ingat po

coins.ph.Julze

newbie

Activity: 68

Merit: 0

Quote from: sheenshane on October 18, 2018, 06:47:03 AM

Quote from: coins.ph.Julze on October 18, 2018, 04:52:25 AM

Quote from: iarsenaux15 on October 17, 2018, 11:33:13 PM

Hi Coins.ph! Suggest ko lang baka pwede gumawa ng way ang coins.ph para pwede na din kami magbayad ng food delivery through coins.ph services. Tsaka RFID reloading na din. Mejo hassle kase yung RFID. Pag nataon na naubusan ka ng balance, kukunin agad nila sticker mo. Di ka naman makapagload agad. Mas ok sana kung may way para makapag reload through mobile app para less hassle.

Hello! Maraming salamat po sa suggestion! Ino-note po namin ang inyong suggestion at ibabahagi sa team para ma-improve ang aming services. In the meantime po, maaari niyo po i-load ang inyong easyTrip NLEX toll account at beep card gamit ang app

Salamat po sa inyong suporta! Ingat po

Well, that is a good suggestion mate. Speaking of paying in food delivery mas maganda nga yan tulad ng mga well-known na fast food chain direct to their company payment para less hassle na din. At saka sa mga popular po na shopping online sana meron din tayong option na payment diyan.
Highly appreciated na po sa akin ang Coins.ph kasi malaking tulong na ito sa akin lalo na sa eloading system na negosyo ko.

We understand, at maraming salamat po sa pagbabahagi nito sa amin! Marami na po kaming Scan & Pay merchants kung saan pwede kayong magbayad mula sa inyong Coins wallet. Maaari niyo rin gamitin ang Coins bilang payment method sa inyong Shopee purchase

Kung may ibang merchants po kayong mai-susuggest, feel free to message us at [email protected]

Purobantakte

newbie

Activity: 15

Merit: 0

Quote from: Niquie@Coins on July 21, 2016, 12:26:16 AM

Quote from: passivebesiege on July 20, 2016, 07:16:42 AM

Quote from: Jelly0621 on July 20, 2016, 06:34:31 AM

Quote from: jacee on July 20, 2016, 06:19:19 AM

Hmm.. I didn't know there is someone named niquie sa coins.ph team.
Anyway, if you really are a representative of coins.ph in this forum then I am glad that there is someone here already para sumagot sa mga discussions and inquiries. I hope na active and may immediate response from you from coins.ph service related issues. Wink

Pa ot muna pretty please ? Grin

Oh, I didn't know that jacee is a Filipino. I have been seeing you a lot in the forum jacee

And I am happy you are my kababayan. Hahaha.
I really salute your works in designing a logo/signature. Cheesy

Representative po talaga siya jacee. I'd messaged them about this NiquieA's name and they confirmed her/him.

Quote from: passivebesiege on July 20, 2016, 06:15:11 AM

Malaking tulong tong thread atlis masabi kaagad namin yung mga hinaing namin at suggestion about coins.ph sakin wala namang reklamo. Pero may friend ako na deactivate yung account ano anong klase pwedeng maging dahilan para ma deactivate yung account namin?

Baka naman gambling ang source of bitcoin niya bossing? Marami din akong kakilala na deactivate yung account pero gambling tlaga yung rason nila kung bakit.

Nope Hindi yun galing gambling siguro kasi malaki yung na widraw nung month nayun kaya kelangan natin malaman mga valid reason pag madedeactivate yung account natin.

Maaari pong ma-deactivate ang inyong account kapag lumabag po sa User Agreement/Terms and Conditions ng Coins.ph. Kindly go to this link for your reference: https://coins.ph/tos. Hope this helps!

Yes correct, we have to be aware not to break the rules on user agreement conditions of coins.ph.