Sino na dito naka experienced ng ganito, nag cash out kase ako sa egivecash nag send sila ng 16 digit code but never na nag send ng 4 passcode, kadalasan kasi nasa email yun tas this new update sabay na nila tin'itext yung 16 digit code at passcode, pero bat di ko na received yung passcode. Mag 5 hours na since nag cash out ako, di pa rin sila ng rreply sa email ko if what happens dun, at sa Method>Amount>Recipient>Payment naman 'Payout sent' na yung nakalagay dun, ever since ngayon lang ako nka experience ng ganito. Kung may nagiging problema naman ako dati ay ng rreply agad sila sa mga email ko.
Ganyan nangyari sa akin ngayon. Ang nagamit kong passcode is last transaction ko sa kanila.
Hi enhu,
Thank you very much for reaching out. We sincerely apologize for the inconvenience. Cash-outs through cardless ATM are supposed to be instant but unfortunately, we encountered an error with this particular order.
Upon checking, it looks like the eGC has been blocked due to entering multiple incorrect codes. We have coordinated with Security Bank to unblock your cash out, and we will get back to you as soon as we have received an update.
Once again, we're very sorry for the inconvenience. In the meantime, kindly let me know if you have other questions.
Scary Alam pala talaga nila kung anong nangyari bakit di ko nakuha lol