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Topic: Coinswitch.co is a scam stay away from them - page 2. (Read 334 times)

newbie
Activity: 81
Merit: 0
 

Hi all.
No i didn't do anything wrong .
I got some answer from some admin at telegram
About the problem .
But they don't update In The tickets.

They admit it's a glitch but they didn't provide the solution .
https://ibb.co/wgP7VSr

I asked them to calculate my commission
Manually and pay me and reset the balance to 0
And no answer

My balance today
https://ibb.co/z2tc1V3


My balance like more than a week ago
https://ibb.co/mhNypmV
Here chat support since 11th no answer
https://ibb.co/2tjYbnT

Here a ticket I got answer 4 days ago but the answer about something different has nothing to do with the problem so I explained again 4 days ago but no answer.

https://ibb.co/jRdkDdM

legendary
Activity: 2394
Merit: 2223
Signature space for rent
I think there is something wrong either OP is lying or honest. Because there is few more accusation on their announcement thread where they never replied. Although they made verbal accusations without proof, no response means something wrong. They aren't active on the forum for a long time.

Anyway, we will require a few more evidence before tagging them. Upload a few appropriate evidence as suggested by other users.
hero member
Activity: 1344
Merit: 540
He can still used image hosting like https://imgur.com/ and we can quote on it so that it will be displayed. Otherwise, this is just a accusations without any evidence, he say,she say scenario.

But I do agree with the twitter message, perhaps they will take a lot at the issue more to clarify everything. Unless otherwise the OP has cheat the system itself and Coinswitch find this 'dirty' secrets and that's why he got a negative account balance.
legendary
Activity: 2268
Merit: 1379
Fully Regulated Crypto Casino
We'd like to see more proof, this is interesting many of us can become a victim of this exchange especially those actively promoting this exchange screenshots and your sent email for their support, you don;t have to ask for reputable members because it concerns people who are using this service.
Im afraid OP cant upload screenshot due to his current position as newbie. But he could share screenshot link here and also it could help in the case.


OP if you have twitter I think you could also send them a message there or yet post your case there and tagged them, Im sure they would probably response cause your post is on social media. People would be skeptical and curious also it will help if you add photos that could show how rude they are for blocking and ignoring you.

Since they are been followed by Kucoin, KyberNetwork and Enjin, tagged them too on your post and probably many will comment to it. Let see how coinswitch respond
to you. But I do hope that you did not do any malicious attempt on the referral system that causes the fuse. Anyway just a suggestion.
member
Activity: 952
Merit: 27
We'd like to see more proof, this is interesting many of us can become a victim of this exchange especially those actively promoting this exchange screenshots and your sent email for their support, you don;t have to ask for reputable members because it concerns people who are using this service.
legendary
Activity: 3500
Merit: 6981
Top Crypto Casino
If it was a bug, he/she would at least have received an explanation during the contacts he tried to have with them.
I would assume if that were the case, Coinswitch would have taken steps to make things right with OP's account.  When you don't get any communication in situations like these, it makes the entire experience way, waay more frustrating.

"have you cheated their system"
Do you think a cheater would say yes? I don't think @OP is lying if he suggests sending evidence
Silly question indeed, but maybe he abused the referral system or something?  I'm definitely not accusing OP of anything whatsoever, just thinking out loud.  But then again, if he did violate Coinswitch's rules you'd think they would notify him or communicate something at least.  As far as the evidence goes, I would advise OP to post what he's got since this is a scam accusation thread--but there isn't much anyone here can do to help you.  But by presenting evidence that they screwed you over, you'll be damaging their reputation which might force them to respond.

I think I've used them in the past for some small trades and never had a problem.  That doesn't really mean much, but hopefully this will turn out to be an error of some sort and not a scam.
sr. member
Activity: 1288
Merit: 415
You should consider posting more evidence here, posting screenshots about your interactions with customer support by hiding your username would even work.

They seem to be selectively scamming customer's as per incidents reported with them previously here https://bitcointalksearch.org/topic/risks-of-the-exodus-exchange-function-coinswitch-scam-5247157.

Even after receiving full KYC from the customers they have locked the fund's in some cases. They have an extremely unfriendly customer service as per I can see.
copper member
Activity: 2940
Merit: 4101
Top Crypto Casino
If it was a bug, he/she would at least have received an explanation during the contacts he tried to have with them. Unless the team feels so ashamed because there's a bug in their system, they don't want to reply? Nah

"have you cheated their system"
Do you think a cheater would say yes? I don't think @OP is lying if he suggests sending evidence
legendary
Activity: 2156
Merit: 2100
Marketing Campaign Manager |Telegram ID- @LT_Mouse
This might be a bug on their end but I doubt they are scam. As far as I know they are legit. By any chance, have you cheated their system by yourself through conducting self tx to increase your referral earning although there's no chance to identify that?
If anyone is looking for coinswitch existence in here- https://bitcointalksearch.org/topic/ann-coinswitchco-cryptocurrency-exchange-aggregator-platform-100-altcoins-2041972
newbie
Activity: 81
Merit: 0
Hi.  
I use Coinswitch as affiliate and I referred many users to them.
But last week they put my account balance with them to negative
Like - 0.0237 BTC.  So I contacted the support a week ago
But the support of coinswitch doesn't even care
Since a week they avoiding me and they even blocked me on telegram when I always ask updates of my issue.
And since last week I got over 20new transactions by my referrals
But the balance now is - 0.016btc  

It's the worst ever support I have all evidences and screenshots and I can send to any reputable member in the forum
Screenshots of unsolved tickets since a week.
And telegram chats without a result.

I regret using this Indian site. It's super unprofessional
Stay away .
My balance today
https://ibb.co/z2tc1V3


My balance like more than a week ago
https://ibb.co/mhNypmV
Here chat support since 11th no answer
https://ibb.co/2tjYbnT

Here a ticket I got answer 4 days ago but the answer about something different has nothing to do with the problem so I explained again 4 days ago but no answer.

https://ibb.co/jRdkDdM


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