Topic: CoinTerra announces its first ASIC - Hash-Rate greater than 500 GH/s - page 78. (Read 231016 times)

After the special batch of Neptune's for previous October delivery customers.  I can see the second and public batch for them selling out extremely fast.

coummunication with knc was a complete desaster at the beginning. they slowly got better, but august/september were not good.

and especially the first days of october without orama nobody would have had any information at all.

additionaly the timeframe between tapeout and chips arrival hasnt so much newsworthy details. its basically waiting for the chips. thats it.

We have been VERY happy and successful with our KNC purchases, for the record.  We just ordered 3TH rigs a few days ago with what had been previously set aside for Cointerra purchases.  As things stand, I'd advise anyone else debating between the two companies to go with the obvious. 

Thanks for your 2c

good to know but knc is eating their lunch (I've no dog in this fight but customer relations is a plus esp if they want to compete against KNC imho)

got no dog in this fight .....might be interested in these units...but this silence on their part is daunting

so above is just in case someone with any clout from cointerra reads this thread.....

my 2c worth in passing by

Searing

I can't speak for what's happening on the hardware end, but, there is still heaps of work going on behind the scenes by myself and their engineers writing software for their fpga communication board and the cgminer driver, so I very much doubt we're working on nothing (especially since I'm getting paid to write said code).

I wish I believed that

(Oct 26 or 27)
[I contacted Cointerra using their contact form.]

(Oct. 31)
Hello, I sent you a message several days ago and have not yet received a response. Can you confirm that you received it and please respond to it?

Thank you

(Nov 01)
The only messages I see from you were from back on [XXX] and they have been responded to. I assume you sent something more recent than that? What channel did you use to send us the message? I believe we may not be getting some messages routed properly. Any information you can provide would be helpful.

What was your message concerning, I would be glad to assist you know that we have a working communication.

Thank you. Please contact us again if we can be of further assistance.

~ CoinTerra Support

(Nov 01)
[Restated my original message.]

(Nov 04)
From: John (Cointerra)

Please allow me to introduce you to my supervisor Peter, who I have cc'ed on this email. He will be the appropriate agent to handle your requests.

Thank you. Please contact us again if we can be of further assistance.

~ CoinTerra Support

=======================
(Nov. 7)
Hello John,

It has now been several more days.  When can I expect to be contacted by your supervisor?  I do not see a CC on your message.

Thank you

(Nov. 13)
Hello, it has been 9 days since you told me your supervisor would contact me.  When will I be contacted and have my concerns addressed??

(Nov 15)
[Cointerra sends mass emails announcing the launch of their hosting plans.]

(Nov. 20)
It has now been 13 days that you have not responded to any of my several emails.  Why are you ignoring my emails Cointerra???  When will you respond?  Your ignoring me does not instill confidence and is quite offensive after spending considerable money with you.  You are not leaving me many options.

(Nov. 21)
I have written you several times since you promised a supervisor would contact me TWO WEEKS ago.  You have not responded to a single one of those emails.  I just posted about this 2 week delay in your forum about it and you seem to have deleted my post.  

Why did you delete my post??  Why do you have time to delete posts but not respond to them?  WHEN WILL YOUR SUPERVISOR CONTACT ME as you promised???  Your support was fast and helpful prior to my purchase.  What happened???  It feels like you are running off with my money.  Butterfly Labs responded faster than you do.  This is no way to treat a customer, particularly one who was (past tense) planning to spend considerably more money with you.  There is no excuse to ignore me for two full weeks.  Please live up to your word and have a supervisor respond to my email.

===========

Still no response from the Cointerra supervisor after 25 days and my original request was over a month ago.

I'll add that they did not delete my forum post: http://forum.cointerra.com/threads/cointerra-ignoring-customers-2-weeks-with-no-response.137/

Lesson:  DO NOT INVEST IN COINTERRA.  This is the advice I've had no choice but to give my investors and mining group for the last month.

This doesn't sound good but maybe it's just an oversite.  Although I did hear they taped out over a month late.  I don't know if that's correct or not.  Also if Cointerra did have problems then they wouldn't announce so until the boards were actually late.  So as not to effect any more pre-orders they'll receive until the new year.

It has now been 25 days since I was promised a supervisor would contact me and I have heard NOTHING!  This, after spending a LOT of money, enough to hire a full time employee to deal exclusively with me.  Cointerra, you owe me money and are ignoring me for almost a MONTH!  Do I really need to get an attorney to have my issue even acknowledged???  I've never threatened a lawsuit in my life so far but this is FUCKING BULLSHIT.  I would have spent SO much more on you.  Penny stupid, dollar stupid.

HEY U GUYZ, ACTIVEMINING IS BEING SUPER SECRETIVE SO COMPANIES LIKE U DONT LERN ANYTHING FROM OUR OPERASHUNS.  KEN MIGHT HAVE 100TH/S RUNNING RIGHT NOW BUT DOESNT WWANT U TO FIND OUT CAUSE IT MIGHT GIVE U AN EDGE.  FUCK WE R AWESUM.  BTW CAN ANYONE LEND ME 2 DOLLARZ?

I don't have any Bitcoins to give them. Just wondered what was going on.

KNC was exact the same in august/september

agreed..  im not surprised... hopefully they're hard at work finalising the system side of things... the box, the power supplies, the board, the cooling system etc... there's a lot to do while they wait for silicon to come back... ... and there really are no more major 'external' milestones now until production of the boxes starts the day the chips come back from the fab... (in a month from now)

but it'd be nice to hear some updates on how the boxes, boards, and other parts of the system design are coming along...   everything must be pretty much in their final stages of design by now.. presumably parts have been ordered since delivery times are often a month or more... and perhaps the parts could be shown being stacked up ready for production (in early to mid december...?)

i guess another useful milestone during the fab process is when the metal layers are complete (about 2/3rds of the way through) so it would be re-assuring to hear that the wafers are moving smoothly through their various layers in the fab...  and would also give us more confidence in the final date when the silicon will be done.

maybe some pictures of the box itself... or the obligatory picture of a box full of fans ;-)    or a truckload of dc/dc converters?  or some power supplies?

-- Jez

because they're dumping your btc to exit.

Its so easy to scam in this community.

Whats going on with Cointerra, anybody know? They seem to be awfully quiet.

That's not true, KnC never announced when they tape out.  There is no press release, no announcement on their website on the exact date on when they tape out.

Join the club!

   

LOL yeah just running a fraction of what I've thrown into Distributed computing in the early days and holding it would have been a smart move. But no-one could predict, really the only way to have done something like that would be to have forgotten about the coins for a few years.

Most speculators would have blown their load on the first 10% price hike.

dont feel bad...  you would of probably just bought a 10,000 btc pizza anyway

I don't really see why anybody would really lie about who they are here and bitcoin mining probably attracts a pretty techy set of people. I've been in distributed computing since I ran a large seti@home team back in the late 90s and the only reason I wasn't mining in 2010 was because I was doing folding@home after a career change into medicine from tech.  I'm sure there's tons of people way more tech savvy than me here so it would surprise me more that there weren't more people like aerobatic around.

I will say that I'm still kicking myself for thinking that bitcoins was a silly idea back when I was throwing all my computing power at folding@home.  Would have mined a ridiculous amount back then with my computers. 

They've got about 90 days if they were to tapeout tomorrow.