Giannis Chatzis <[email protected]>
Apr 24 (7 days ago)
to CoinTerra
Hi, any news on the refund? Its almost 45 days since i we first made the arrangements for a refund...
i sent every detail i had more than a month ago... could you please at least give me an honest answer?
you said it takes 2-4 weeks.. and i am on week 7 now...
Giannis Chatzis <[email protected]>
Apr 24 (7 days ago)
to CoinTerra
Hi, could i have at least a responce?
Topic: Cointerra REFUNDED— People Asking for refunds.. NEWS UPDATE!!! - page 4. (Read 9181 times)
Giannis Chatzis <[email protected]>
Apr 12
to CoinTerra
yes... but you asked me to wait 2-4 weeks... and its the 4th week right now... so i have to wait even more?
Giannis Chatzis <[email protected]>
Apr 12
to CoinTerra
I gave my bank details, almost 4 weeks ago.. i think i am in the first que i hope.
John (CoinTerra)
Apr 15 21:34
Giannis,
I'm sorry for the delay. I've placed a rush importance on your refund.
Thank you. Please contact us again if we can be of further assistance.
~ CoinTerra Support
Apr 12
to CoinTerra
yes... but you asked me to wait 2-4 weeks... and its the 4th week right now... so i have to wait even more?
Giannis Chatzis <[email protected]>
Apr 12
to CoinTerra
I gave my bank details, almost 4 weeks ago.. i think i am in the first que i hope.
John (CoinTerra)
Apr 15 21:34
Giannis,
I'm sorry for the delay. I've placed a rush importance on your refund.
Thank you. Please contact us again if we can be of further assistance.
~ CoinTerra Support
Giannis Chatzis <[email protected]>
Apr 9
to CoinTerra
Hi, any news from the refund?
John (CoinTerra)
Apr 11 15:59
Giannis,
It is still in queue awaiting processing. An email will be sent to you when your refund has been issued.
Thank you. Please contact us again if we can be of further assistance.
~ CoinTerra Support
Apr 9
to CoinTerra
Hi, any news from the refund?
John (CoinTerra)
Apr 11 15:59
Giannis,
It is still in queue awaiting processing. An email will be sent to you when your refund has been issued.
Thank you. Please contact us again if we can be of further assistance.
~ CoinTerra Support
Giannis Chatzis
Mar 20 20:27
Thank you...
Will i receive an email to check the bank when the refund has accomplished?
John (CoinTerra)
Mar 21 14:37
Yes
Thank you. Please contact us again if we can be of further assistance.
~ CoinTerra Support
Mar 20 20:27
Thank you...
Will i receive an email to check the bank when the refund has accomplished?
John (CoinTerra)
Mar 21 14:37
Yes
Thank you. Please contact us again if we can be of further assistance.
~ CoinTerra Support
Giannis Chatzis <[email protected]>
Mar 19
to CoinTerra
Hi, have you received my banks account details?
John (CoinTerra)
Mar 20 20:15
Hello,
Thank you for providing your bank details. We will process your refund as soon as possible. Please allow 2-4 weeks for delivery.
Thank you. Please contact us again if we can be of further assistance.
~ CoinTerra Support
Mar 19
to CoinTerra
Hi, have you received my banks account details?
John (CoinTerra)
Mar 20 20:15
Hello,
Thank you for providing your bank details. We will process your refund as soon as possible. Please allow 2-4 weeks for delivery.
Thank you. Please contact us again if we can be of further assistance.
~ CoinTerra Support
Giannis Chatzis <[email protected]>
Mar 17
to CoinTerra
Hi again... I went to the bank to gather the info you requested...
I had sent the money from my sisters account...
1) i am attaching the money transfer i had made.. for the preorder
2) a copy of her bank account details
3) a copy of my id to verify its me
tha attachements were sent too... but i didnt paste them here.
Mar 17
to CoinTerra
Hi again... I went to the bank to gather the info you requested...
I had sent the money from my sisters account...
1) i am attaching the money transfer i had made.. for the preorder
2) a copy of her bank account details
3) a copy of my id to verify its me
tha attachements were sent too... but i didnt paste them here.
Giannis Chatzis
Mar 14 16:58
Hi,the sad thing is that i am from greece... and i dont know if the news
has reached there... but greece is under a heavy economic crisis, and the
government has raised everything... taxes almost everywhere... even owning
a house you have to pay taxes pes square meter.. and the import fees
scyrocketed to 50% of the price.. so for a machine like terraminer i will
have to pay almost more than 3000$...
I am not willing to pay that fee to the greek government.. so sadly i have
to cancel my order... i will send you the transactions details tomorrow
morning..
40$ for the transaction order of the bank is not a problem.
Thank you very much.
John (CoinTerra)
Mar 14 18:49
Giannis,
We no longer have capacity at our hosting facility, but have you considered having it hosted somewhere in the US to avoid any import tax. I'm not trying to talk you out of the refund, just offering options. If you would like a refund still, I am glad to process it for you.
Thank you. Please contact us again if we can be of further assistance.
~ CoinTerra Support
Mar 14 16:58
Hi,the sad thing is that i am from greece... and i dont know if the news
has reached there... but greece is under a heavy economic crisis, and the
government has raised everything... taxes almost everywhere... even owning
a house you have to pay taxes pes square meter.. and the import fees
scyrocketed to 50% of the price.. so for a machine like terraminer i will
have to pay almost more than 3000$...
I am not willing to pay that fee to the greek government.. so sadly i have
to cancel my order... i will send you the transactions details tomorrow
morning..
40$ for the transaction order of the bank is not a problem.
Thank you very much.
John (CoinTerra)
Mar 14 18:49
Giannis,
We no longer have capacity at our hosting facility, but have you considered having it hosted somewhere in the US to avoid any import tax. I'm not trying to talk you out of the refund, just offering options. If you would like a refund still, I am glad to process it for you.
Thank you. Please contact us again if we can be of further assistance.
~ CoinTerra Support
Giannis Chatzis <[email protected]>
Mar 11
to CoinTerra
Yes please, that would be great.
Thanks a lot.
March 14
Loannis,
Why are you requesting a refund?
In order to process your refund, please provide us with the following information so that we may send a bank wire directly to your bank account. Please note that a $40 wire transfer fee will be deducted from your refund.
All of the following information needs to be what your bank has on file so that the wire will go through without a problem.
Customer Name:
Customer Address:
Bank Name:
Bank Address:
SWIFT Code:
IBAN Code:
Account Number:
Thank you for your patience.
Thank you. Please contact us again if we can be of further assistance.
~ CoinTerra Support
Mar 11
to CoinTerra
Yes please, that would be great.
Thanks a lot.
March 14
Loannis,
Why are you requesting a refund?
In order to process your refund, please provide us with the following information so that we may send a bank wire directly to your bank account. Please note that a $40 wire transfer fee will be deducted from your refund.
All of the following information needs to be what your bank has on file so that the wire will go through without a problem.
Customer Name:
Customer Address:
Bank Name:
Bank Address:
SWIFT Code:
IBAN Code:
Account Number:
Thank you for your patience.
Thank you. Please contact us again if we can be of further assistance.
~ CoinTerra Support
i will put all emails in small posts to be clearer to read.
Mar 10 10:50
Name: Ioannis Chatzigrigoriadis
Email: [email protected]
Comments: Hi, i am on april batch orders... is refund available?
THanks in advance...
Ioannis Chatzigrigoriadis.
Christina (CoinTerra)
Mar 10 16:40
Hello,
We take refunds on a case by case basis. Would you like me to submit you to the refunds list?
Best Regards,
Christina
Name: Ioannis Chatzigrigoriadis
Email: [email protected]
Comments: Hi, i am on april batch orders... is refund available?
THanks in advance...
Ioannis Chatzigrigoriadis.
Christina (CoinTerra)
Mar 10 16:40
Hello,
We take refunds on a case by case basis. Would you like me to submit you to the refunds list?
Best Regards,
Christina
I have much info and emails to support this...
Personally i ve been waiting for a refund for 50 days...
And they are not even responding...
Forum? Everyone is complaining... No rma no nothing...
Calling them? nah...they are too busy with their 5000 sold units.. and they cannot even reply..
They even offering terraminers to customers for less less money just to avoid refund..
Some of their machines dont even boot.. and of course Rma takes more than a month even if you live next to them..
Personally i ve been waiting for a refund for 50 days...
And they are not even responding...
Forum? Everyone is complaining... No rma no nothing...
Calling them? nah...they are too busy with their 5000 sold units.. and they cannot even reply..
They even offering terraminers to customers for less less money just to avoid refund..
Some of their machines dont even boot.. and of course Rma takes more than a month even if you live next to them..
4/15/14
CoinTerra, the market leader in ASIC Bitcoin mining solutions today announced that it has shipped its 5,000th TerraMiner just ten weeks after commencing production.
Having delivered its March batch of pre-ordered TerraMiners, CoinTerra was able to ship the April batch of orders to retail customers ahead of schedule, and has now begun selling from stock.
---Seems to me that customers are getting their product
CoinTerra, the market leader in ASIC Bitcoin mining solutions today announced that it has shipped its 5,000th TerraMiner just ten weeks after commencing production.
Having delivered its March batch of pre-ordered TerraMiners, CoinTerra was able to ship the April batch of orders to retail customers ahead of schedule, and has now begun selling from stock.
---Seems to me that customers are getting their product
Well eveyrone who is willing to buy a cointerra machine just stop...
No replies no nothing... they promised refunds... and again nothing...
Scamming People.. not even afraid of lawsuits... Something big is behind it..
No replies no nothing... they promised refunds... and again nothing...
Scamming People.. not even afraid of lawsuits... Something big is behind it..
Do you have any facts to support this, or are you just trying to disrupt Cointerra's business?
Well eveyrone who is willing to buy a cointerra machine just stop...
No replies no nothing... they promised refunds... and again nothing...
Scamming People.. not even afraid of lawsuits... Something big is behind it..
No replies no nothing... they promised refunds... and again nothing...
Scamming People.. not even afraid of lawsuits... Something big is behind it..
Thanks for a warning.
It is sad to hear this bad news about Cointerra .. I hope they will refund their customers asap.
Scamming People.. not even afraid of lawsuits... Something big is behind it..
FINALLY GOT A REFUND TODAY.. 1 month later but... well...
THANKS COINTERRA.
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