CoinTracking - Profit/Loss Portfolio and Tax Reporting for Digital Currencies - page 42.

excelerator

member

Activity: 97

Merit: 10

Quote from: Andreas_CoinTracking on November 04, 2019, 06:34:12 AM

I understand that you are not not happy with the service. Thank you for reaching out to us. Our developers are working already on all topics you mentioned and yes, we fixed the LTC topic.
As an explanation to share with everybody here:
We recently changed our BTC API provider so that adjustments are needed in case of issues provided by customers.
And we are working on Top10 altcoin API wallet imports to make things easier for everyone that means importing transactions automatically. For more then 200 altcoins we rely on a third party provider cryptochainz. As a semi automatic solution we offer Excel and CSV Importer for importing transactions from wallets / exchanges in bulk.
A feedback loop does always help us to improve our software. And we are working on this improvement daily.
Thank you for your patience, testing effort and providing feedback.

Unfortunately the LTC address import is still broken for my job. I've updated the support ticket with the new details and believe have diagnosed the likely issue for the developer.

This isn't about being "happy" - this is about usability and trusting your service is accurate.

Andreas_CoinTracking

member

Activity: 864

Merit: 52

It is a CoinTracking related thread in this forum.

We have no issues with our ETH importer API.

Deleting the API Job and create it again would be the first step to check. If it does not help I suggest to check your account individually checking your ETH API job address. Please send us a support ticket or an E-Mail to [email protected] with your CoinTracking username (login).

oceanG

newbie

Activity: 1

Merit: 0

is this just one long thread for all cointracking problems?

Anyone else having trouble with their MEW api not working?

My Wallet api for my MEW has not brought in new transactions since april 19 and I got to check it and it says that the adress is invalid but my adress is fine. I see that there are some others talking about some APIs not working correctly, maybe this one isnt either?

Andreas_CoinTracking

member

Activity: 864

Merit: 52

I understand that you are not not happy with the service. Thank you for reaching out to us. Our developers are working already on all topics you mentioned and yes, we fixed the LTC topic.
As an explanation to share with everybody here:
We recently changed our BTC API provider so that adjustments are needed in case of issues provided by customers.
And we are working on Top10 altcoin API wallet imports to make things easier for everyone that means importing transactions automatically. For more then 200 altcoins we rely on a third party provider cryptochainz. As a semi automatic solution we offer Excel and CSV Importer for importing transactions from wallets / exchanges in bulk.
A feedback loop does always help us to improve our software. And we are working on this improvement daily.
Thank you for your patience, testing effort and providing feedback.

excelerator

member

Activity: 97

Merit: 10

I recently purchased the "Unlimited" service and it has not worked anywhere near satisfactorily and remains useless to me for accurate recordkeeping. I'm happy to share my support tickets with anyone in this forum.

First, the BTC address import API failed and apparently it had to completely rewritten or new source code licensed and adapted. It was eventually fixed.

Second, the LTC address import API failed and it wouldn't properly import an address into the tool. From the support tool "This may take time to fix, we appreciate your patience and understanding.". I waited over two days without response and had to ask for an update. It is still not fixed.

These are BTC and LTC, the #1 and #6 currencies by market cap. These should be bullet proof, rock solid, at this point in the product lifecycle.

I'm posting this out of sheer frustration.

*** 11/3/19 ***

Developer fixed the LTC address import problem - testing now.

*** 11/4/19 ***
So the problem is still not fixed - import is still wrong, but in a new way! I deleted the old job and created a new one with the same address.

CoinTracking Dominik

jr. member

Activity: 198

Merit: 7

Dear CoinTracking User. We would like to inform you about the following changes / improvements:

- Optimization of all CSV exports and adjustment of numbers
- In addition, different formats are now available for CSV exports which are supported by all common programs like Excel, Numbers, Google Docs and OpenOffice
- Transactions can now also be deleted by the date of the import/entry with the function "Bulk Edit/Delete"
- The form 8949 PDF/print export has been adapted to all common ISO/DIN letter formats (US Letter, A4, B4).
- Export functions added to "Missing Transactions" report
- The full-screen view of some pie charts has been optimized for IE/Edge browsers

Dario3000

hero member

Activity: 760

Merit: 516

CoinTracking - Crypto Portfolio & Tax Management

Quote from: boomboom on October 14, 2019, 07:07:29 PM

Are there plans to add API for imports from Celsius network?

Celsius pays interest on crypto deposits, so there is some difference with other standard tx types from exchanges, maybe.

Yes, we've been talking to Celsius about this for several weeks.
At this moment Celsius does not offer CSV exports or a read-only API, but they are working on both.
However, they told us that users can contact their Support Desk and their devs will create a CSV.
Unfortunately we don't know what the CSV format is like. But you should be able to import it via the Custom Exchange import.
As soon they provide a real export function, we will integrate Celsius.

boomboom

hero member

Activity: 1068

Merit: 523

Are there plans to add API for imports from Celsius network?

Celsius pays interest on crypto deposits, so there is some difference with other standard tx types from exchanges, maybe.

CoinTracking Dominik

jr. member

Activity: 198

Merit: 7

Dear CoinTracking User. We would like to inform you about the following changes / improvements:

- Bitpanda API import
- ACX CSV import
- Adjustment to the TradeOgre CSV format
- Adjustment to the Abra CSV format
- Optimization of the HitBTC API
- Optimization for Coinbase Instant Exchange Transactions, as well as for deposits by credit card or bank transfer to Coinbase

- Further exchanges were added to the "Live Balance Check" (e.g. Kraken and Binance US/Jersey)
- The ETH Wallet import now also supports internal transactions

- ACB tax reports can now also be downloaded as CSV (applies only to new created ACB reports)

- All charts can now be opened in fullscreen mode
- All tables now save the number of entries per page as well as the selected sort order. These settings are used individually for all tables.

Andreas_CoinTracking

member

Activity: 864

Merit: 52

A "Manually balance" occurs when there is no exchange name assigned to a transaction. You can easily identify the transactions where the exchange name is missing if you sort your transaction list by exchange on the "Enter Coins" page. If you enter the corresponding exchange name to the transactions the "manually balance" section will disappear on the e.g. Balance by exchange report.

quattroluvr

newbie

Activity: 1

Merit: 0

I also have question about report "Balance By Exchange". I'm trying to fix all the data import problems (so many wallets and exchanges are difficult or incomplete APIs or exports!) to prepare my taxes by 10/15.

BalanceByExchange report is recco'ed to be used to compare to actual online exchange assets, to ID shortcomings in data import/API.

First few iterations I got just exchanges be section of the report. NOW I get a new section called "Manually Balance" which has about 25 line items most notably negative BTC (large number of), negative ETH, negative negative XRP, negative BCH, and a bunch of tokens with positive values of USD cents (perhaps fees missing or dust left behind somewhere?)

How do I understand and use this report's Manually Balance section? need to get my records straight soon for extended U.S. tax deadline Oct .15.

TIA

Dario3000

hero member

Activity: 760

Merit: 516

CoinTracking - Crypto Portfolio & Tax Management

Quote from: datminer on September 29, 2019, 09:34:04 PM

That live api view was helpful for other exchanges however it doesn't look like Kucoin is supported:

KuCoin added to live balance view!

Dario3000

hero member

Activity: 760

Merit: 516

CoinTracking - Crypto Portfolio & Tax Management

Actually there is a new and quite good way to check KuCoin live balances via the API.
We will add it into CoinTracking's live balance page this or next week.

Andreas_CoinTracking

member

Activity: 864

Merit: 52

Yes, we do not support that at the moment. We will check if the KuCoin API does allow API live view option as well.
Currently you need to login to your KuCoin account and check the "live view" of your balances there and compare it with the imported transactions.

datminer

newbie

Activity: 11

Merit: 0

That live api view was helpful for other exchanges however it doesn't look like Kucoin is supported:

Quote from: https://cointracking.info/import/balance/

Supported exchanges: Binance, Bitfinex, Bitstamp, Bittrex, Coinbase, Cryptopia, Gatecoin, Coinbase Pro, Kraken, Liqui, Poloniex, TheRockTrading, Tidex, Yobit, CoinSpot, Bitcoin.co.id, Bleutrade, Livecoin
Results are cached for 60 seconds. This is a non-cached result (live data).

Andreas_CoinTracking

member

Activity: 864

Merit: 52

You are are welcome.
You can check the API Live View page (https://cointracking.info/import/balance/) and compare it with the balance by exchange report (https://cointracking.info/balance_by_exchange.php). If the result is the same everything is fine.
If not you could delete all Kucoin transactions on the Enter Coins page via bulk edit/delete button and click on the "check now" button on your Kucoin API import job afterwards to see if the possible double entries will be imported again.
I suggest to check your account individually. Please send us a support ticket or an E-Mail to [email protected] with your CoinTracking username (login).

datminer

newbie

Activity: 11

Merit: 0

Thank you. I also have what appear to be many duplicate trades imported from the Kucoin API. On https://cointracking.info/enter_coins.php they have the exact same info: coin, price, fee, exchange, timestamp. I have many of these however the duplicate transactions report shows nothing. (Unless it's very common to have orders be executed broken up into small trades that are exact same size and occur in the same second, but I don't think that's what's happening).

Is this a known issue and why does the duplicate report not catch these?

Andreas_CoinTracking

member

Activity: 864

Merit: 52

You need to look up the true ticker of the coin in CoinTracking at the Coin Trends page (https://cointracking.info/coin_trends.php) and use that ticker. If it is not listed there you need to invent a name that works without special characters and treat is as an unlisted asset as described in this article: https://cointracking.freshdesk.com/a/solutions/articles/29000007203-entering-ico-coins-and-non-listed-assets/en

datminer

newbie

Activity: 11

Merit: 0

A token imported via an automatic import from an ethereum address contains a period in the name but it was successfully imported into cointracking. However, attempting to edit any part of the transaction gives an error "Please use only A-Z, 0-9, - or _ for Currencies". How to handle this?

Andreas_CoinTracking

member

Activity: 864

Merit: 52

Yes, please upgrade the API to the latest version provided by Coinbase. Then you can click "check now" within your CoinTracking account and check if the latest Coinbase data will be imported there. If not please create a new API key & secret within your Coinbase account and create a new API job within your CoinTracking account. Afterwards please delete the old API job. The (new) API job will import the missing data only (incremental).
This article is helpful regarding API job creation and deletion: https://cointracking.freshdesk.com/a/solutions/articles/29000031154-create-and-delete-api-import-job/en

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