Dear Cryptaur Users!We are glad to inform you that we have expanded the functionality of the Cryptaur member account and, according to your numerous requests, have launched the multi-currency wallet! Now, in addition to Ether, the built-in wallet Cryptaur Wallet allows you to work with the XEM coin, and also operate with tokens (mosaics) based on NEM blockchain.So... We keep publishing the
"Five Hot Questions" weekly posts. In this issue, you will find the answers to 5 most popular questions addressed to the User Support Service during the previous week.
1. Where can I purchase CPT tokens?* Currently, the CPT token sale is finished, so you can purchase them directly from the Cryptaur project participants.
* After CPT tokens appear on the crypto-exchange, Cryptaur tokens can be obtained through a purchase and sale transaction on this site.
* In future, CPT tokens will be obtained by participating in the development of the Cryptaur project through a mechanism of incentivizing active users. An example of such an incentive is the CPT tokens accrued on the basis of financial performance of the people you have involved as consumers or service providers.
Attention!When purchasing CPT tokens, make sure that the purchased Cryptaur tokens belong to the smart contract in the Ethereum blockchain with the address:
0x88d50B466BE55222019D71F9E8fAe17f5f45FCA1. Tokens with a different smart contract address do not belong to the Cryptaur project.
2. How to change the two-factor authentication from an Email address to an SMS-notification in the user’s Dashboard (and vice versa)?To change the two-factor authentication, the following must be done:
1. Login to Cryptaur Dashboard.
2. Select the "Settings" menu item. The system will send you a four-digit code via the previously chosen authentication method, and you will be able to access your Dashboard settings.
3. Select the "Two-factor authentication settings" menu item.
4. Select the preferred type of the two-factor authentication from the drop-down menu: Email or SMS.
- If you select SMS, enter the country code of your phone number, then enter only the digits of your phone number in the next field (without the country code). Click the "Set" button.
If all actions are performed correctly, you will receive a four-digit code on your phone. Enter it and click the "Confirm" button. If the code fails to be delivered, click the "Cancel" button to save the previously selected type of the two-factor authentication;
- If you select Email, confirm the selected method by clicking the "Set" button.
3. Why are CPT tokens displayed in the Dashboard, while no Cryptaur tokens are available in the account balance of the internal Cryptaur Ether Wallet? What do I have to do to get the tokens?All the Cryptaur project participants, who have made their contributions before the Silver Spoon stage without the subsequent re-activation of the Dashboard before March 26, 2018, have not received the CPT tokens to their personal Cryptaur Ether Wallet.
To obtain CPT tokens, you need to contact the Support Service from your Dashboard. In your request, please write that you have not received the previously purchased tokens and indicate the Email of the Cryptaur Dashboard. The system collects such applications on a weekly basis, and then a special procedure for distributing tokens among these users with the help of blockchain is carried out. After the process of allocating tokens is completed, the Support Service will inform you by Email or via an online assistant.
Please clarify point #5 of the procedure "Sending tokens from the internal Cryptaur Ether Wallet (CEW) to a wallet with a different address":Confirm that you agree to transfer funds to a wallet that supports ERC20-compliant tokens and does not belong to an exchange or an exchange office.4. What does the phrase "a wallet that supports ERC20-compliant tokens" mean?The Ethereum network is actively developing, and its developers are constantly introducing new functions and standards. One of the innovations was the ERC20 standard, which determines the mechanism and requirements for the operation of cryptographic tokens in the Ethereum ecosystem. The task of creating a formalized standard was to simplify transactions between ETH wallets, smart contracts, and exchanges. So, it is easy for the new ERC20 coin to enter the exchange, since the protocol of its use is fully described and available to the public, and there are no obstacles for exchange listing or exchange transactions with the help of numerous services on the Internet.
5. What does the phrase "a wallet that does not belong to an exchange or an exchange office" mean?Almost all exchanges, exchange services or providers of the electronic wallet maintenance services limit the list of ERC20-compliant tokens that they support on their user platform. In practice, this means that it is possible to transfer tokens to another wallet address within the Ethereum network, but their further transactions can be completely blocked by the information resource whose services you have relied on. In this case, access to your tokens can only be provided by the service to which you have transferred the tokens. If access to the tokens is not provided, this means that they are lost at least until the technical capability is provided to obtain full access to the wallet using a private key. In this regard, we recommend that you use the Cryptaur Ether Wallet or Myetherwallet, which provide access to CPT tokens.
Wishing you all the best,
Your
Cryptaur Team