Topic: [CRYPTO-TRADE] Crypto-trade.com IPO and official thread! - page 32. (Read 171303 times)

Noted that "All deposits/withdrawals will be processed in a few hours lately".
The BTC withdrawal request was submitted 78 hours ago. But I shall wait patiently for a few more hours. I will update all once it has been received.

Noted that "If you're having issues with your account and need urgent support, pls send us a ticket on helpdesk.crypto-trade.com".
This is what I have done. But it is worrisome when the ticket was submitted 72 hours ago and no response (other than a system generated acknowledgement email) was given. At least there are responses in this thread. Suggestion: Do work on customer service support to communicate actively with users who had submitted tickets. It is understandable why they are worried when their fund is missing. Better to retain existing customers than attract new ones.

+1 for the update guys.  I've been with you since the start with no problems. Sorry to have posted this in wrong thread.

I am happy to report my coins have arrived in account!!  Great work!!

Nice to see that you improved your communication.

Has the ESECURITYSA div schedule changed?

All deposits/withdrawals will be processed in a few hours lately.
We have a technical problem, that's right, but no need to worry about your coins - they are all save and will be credited soon.
Anyway, Crypto-Trade has never ever lost or scamed any single coin and the site is backed with more than double of total trade volume in USD to insure you all.
This matters, because we recently encountered trolls (and even worse) on our Chatbox that were obviously sent from another site trying to scare people out of Crypto-Trade and harm our community.

Sorry for inconvenience. We promise that the upcoming news will be more pleasant for you

One last word: If you're having issues with your account and need urgent support, pls send us a ticket on helpdesk.crypto-trade.com  --- this thread, as well as our twitter channel, is mainly for announcements, communicational and PR reasons. We're reading and working on every ticket, but - as you can imagine - due to this whole Bitcoin malleability panic, we have a backlog since two days.
Please stay tuned, every issue will be solved asap.

We love you guys.

- Crytpo-Trade Team

Same here, been waiting for a few hours on sent deposits.....
Something is going wrong i guess

Hi, I have a Ultracoin Deposit that has not showed up.  this is sent to a confirmed address.  As well, if I click deposit UTC on the site;  the same address is still shown.

Ticket #650843

Funds not received:

Date: 2/13/2014 08:38
To: UbwfynkY5ip6f7QCpjjgpLM8taRnQ8WGE4
Debit: -52.00 UTC
Transaction fee: -0.01 UTC
Net amount: -52.01 UTC
Transaction ID: ecab4ad819a6ece9472fabb495e851e4a69adb727e2745a621589a28366d5c2b

To confirm my address was correct, here is a previous transaction that did deposit.

Date: 2/12/2014 21:34
To: UbwfynkY5ip6f7QCpjjgpLM8taRnQ8WGE4
Debit: -21.00 UTC
Transaction fee: -0.01 UTC
Net amount: -21.01 UTC
Transaction ID: b051045d8aab5d17bab84232ec4435a7c6a6234ac46390cdc03b271cff2a3c3b

Ticket was submitted 48 hours ago. No response received yet. The exchange worked well for me so far but I'm getting worried. Please respond to me.

Dividends should really pick up, as ActiveMining is already getting traded massively, and most investors haven't even had their main stack of shares listed yet.

I have an outstanding BTC withdrawal request since 30 hours ago. Ticket was submitted 24 hours ago. I am waiting for a response. Please look into it.
Ticket ID: #158990.

I like the not-so-subtle irony in it.   
Anyway up to now i like Crytpo-Trade very much, including the dividends until they keep coming, no matter their kind, USFed$ altcoins and eurocrapcoins included.

i like this kind of communication, good luck, i will probably buy more shares soon, but please add more altcoins

@funnyking:

thank you for your honest opinion. we're always open to criticism and we will do our best to constantly improve.

since february 7th, crypto-trade has nearly quintrupled its active user count and by the end of this month we will have sold more shares than in any other month before.
apart from that, our trading volume is doing really great at the moment.

as already stated in the newsletter, we had to change the dividend payouts from btc/ltc only to all available coins due to many reasons (mainly because we didn't want to use another exchange just for the conversion of dividends (which always created a loss due to external fees) and because we couldn't implement our automated dividend system before getting rid of manually transfering the coins from A to B to A *our automated dividend system works great btw*). regarding the fairness of our IPO: every share represents 0.002% of the total net income of CT - you will hardly find any contract that grants such a good revenue (imagine that's 10x as much as i.e. cryptsy's IPO grants you).

But we have to admin that we're currently facing some heavy lags, that's absolutely right and we're sorry about that. For the most part, those delays are not caused by ddos attacks, but by our server load. We're working on that and we're sure you'll see a nicely and smooth running site very soon again (we're going to add 6 additional server in february). Even bigger sites like btc-e have speed problems from time to time due to beeing ddos'ed - that's just something (very annoying) that happens to exchanges, mining pools, etc.

We regret that we weren't able to provide you with the best service you're used to from other established exchanges, but maybe you want to come back and take a second look in a few weeks?!


Regards,

- Crypto-Trade Team

On the right side of the 2FA Section page it explains you must first enable then go to the Modify Profile page to tweak your settings. It's under the "Extra Security" tab.

This is a big deal and frankly I was quite surprised at the small amount of lash-back there was in regards to this quick decision opposing the contract.


Checked my profile this morning and didn't notice any dividends, thought you were moving towards a more automatic approach? Been attempting to to get back on site and view transactions but it won't seem to load. Looks like a lot of activity in alt coins though...

So I have 2fa enabled, but I am not prompted to input any codes when I sign in?
Also when I go to the 2fa section the only option you have is to disable the feature, any suggestions?
I want to use 2fa when I sign in and for withdrawals

And you don't have to convert them if you don't want?

In all coins, yes.

Hallo Crypto-Trade

I was a CT Shareholder then i sold al my (24) CT Shares, in my opinion you have two main issue:

1) Dividends are in BTC plus  ALT-Coin, and YOU wrote in the IPO Details:

Dividend
The monthly net profits includes : total of BTC or LTC earned with fees on transactions + all other crypto currencies fees and usd, Eur fees converted daily to btc or ltc. 50% of this amount will be issued monthly as dividend to the shareholders owning 50% of the right on dividend.
The dividend will be issued, the first day of each month. All shares sold on public market are entitled to the dividend payment.  The dividend could be also provided weekly instead of monthly at the whole discretion of the issuer.
The first dividend will be issued the first month after the launch of the website.....

That's not fair, and is a big cost for shareholders as they have to convert small amount of alt-coin and paying commissions.

2) CryptoTrade is Damn Slow

You said that CT is made by a company specilized in DDOS attacks, well what's the matter?
Crypto Trade seems to be made on a very slow and cheap hardware

That's unacepptable for a company that have already sold 6000 shares at 0,20 btc each, hey boys we are speaking about 1200btc,  enough to do the best crypto market in the world

Shame to you.

Do you get the dividends in all the different coins, or just in BTC?

Yes both assets (CTB/CTL) are treated equally and will be merged together for your divs!