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Topic: CryptoCasino.com 💰 100% up to 20 mBTC Welcome Bonus + 200 Free Spins 🎰 - page 3. (Read 665 times)

copper member
Activity: 36
Merit: 1

Hiya - we have been helping Veronika at Casino.guru with this query over the past week.

The casino software provider we use has 50+ casino operators.
The player in question has created multiple accounts across those platforms (over the years) and confirmed he has a gambling addiction problem.
He requested self-exclusion from all those sites. When he created his CryptoCasino account, he did not enter all his personal details initially as players do not need to do so.
But when he tried to withdraw the winnings he had to do so and the software provider identified him as the problem gambler and closed the account etc. which is part of their responsible gaming agreement with the licence providers.
 
Hope that clears that up.

Best wishes
CC

Update: Casino.guru investigated and found the complaint was unjustified and they marked it as REJECTED Smiley
copper member
Activity: 36
Merit: 1

Welcome! Not exploring the site first but here are some of my basic questions;

Click the “Deposit” button below. Enter an amount, currency and payment method. You’ll get 200 Free Spins if your first deposit is $100 or more. Otherwise, you’ll
get 100 Free Spins.


Users need to have a $100 first deposit to be eligible for 200 Free spins. Is that applied to all slot games and how much is the bet amount here?

What's the amount referring to "otherwise"? Does it mean, 100 free spins will be credited even for a minimum deposit amount?



Thanks for exploring the site and hope you're enjoying it!

For the Free Spins bonus, there are a selection of slot games in which the bonuses can be used on. You can see them all here: https://cryptocasino.com/en/casino/?openGame=BONUS_GAMES2

The "otherwise" just means that if you make a first deposit of over $100, you receive 200 free spins. If not, then you receive 100 free spins even for a minimum deposit.

Cheers,
CC
legendary
Activity: 3430
Merit: 1957
Leading Crypto Sports Betting & Casino Platform

Welcome! Not exploring the site first but here are some of my basic questions;

Click the “Deposit” button below. Enter an amount, currency and payment method. You’ll get 200 Free Spins if your first deposit is $100 or more. Otherwise, you’ll
get 100 Free Spins.


Users need to have a $100 first deposit to be eligible for 200 Free spins. Is that applied to all slot games and how much is the bet amount here?

What's the amount referring to "otherwise"? Does it mean, 100 free spins will be credited even for a minimum deposit amount?

Yes, that is not all..... the money that you do get, must be wagered 30 times before the funds can be withdrawn.  Roll Eyes I hate it when casinos use tricks like this to attract people to "free"  Roll Eyes money, but you never get a fair chance to get it.  Angry

In any way... the casino looks good and it offers a lot of entertainment.. but most people are not going to deposit $100 just to try it. There are a lot of competition out there, where they do not use tricks like this.  Tongue
legendary
Activity: 3584
Merit: 4420
Unfortunately, the free spins are not available in my country. Why is that? hehe. Not just used to seeing my country not being supported on that promotion as far as most sites are concerned. Generally, users here are supported across most gambling sites globally, especially in promotions.

Anyway, I do hope that the minimum withdrawal is somehow user-friendly. In crypto-gambling sites, it's hard to meet minimum withdrawals around BTC0.001. If more than that, it's a long goal. Can we also change the shown currency while playing? A value in fiat shown per bet is my preferred when playing.

Welcome to the forum as well.
If you are worried about trying to reach a .001btc wd then you probably shouldn't be gambling ever. Not trying to be mean to anyone at all, that's just the reality of it though. $25 isn't much at all. I know some people value money differently depending on where you live, but $25 isn't much anywhere.

Anyways, welcome to the forum. Nice to see all these new casinos popping up.
legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
Hello @cryptocasino.com welcome to the forum, as I can see you have made a great announcement thread here are you are also actively replying and engaging on comments which is a good start showing how active and interested you are to address issues and question that the community have.

You casino has a good design that is attractive to the eye, that’s by the way, I believe you are new here and you don’t know how things move around here, but in my eyes it appears as if you are spamming your own thread posting three different comment on a role appears like scamming to me, I have reported them to moderators to merge together, you can try and do the quoting together next time, in other to enable you keep the thread as tidy as possible.

he will learn fast as he browse the other threads and hear about people's comments in this forum. but it seems they are pretty ready as they already have license. the colour theme as well is nice to your eyes. we welcome new casinos trying to reach out gamblers from this community.
so long they are honest and addressing each concern of their players or potential patrons, then, i believe, they will grow in time.
we will see fast if the casino is just here to screw naive players. but if they are transparent enough, they can always compete
legendary
Activity: 3052
Merit: 1310
200 free spin on deposits of $100 and above is quite a tempting bonuse for most people but only those who take further read will discover that the winning from that free spin os paid out as a bonus and most be wagered 30x which look and sound almost impossible to win any thing and being able to finally withdraw any balance along the line.

Wagering requirement is standard terms for free spins bonuses and/or deposit bonuses which is not designed to give players +EV. It is always better to skip bonuses with wagering requirement unless players want to get their deposit locked until completing the wagering requirement. For me it is better to play with our own money so we can withdraw anytime without high wagering requirement (maybe standard 1x wagering requirement for deposit only which is applied).

Also I will like to ask ops,  if the free spin is the only bonus available on the casinos and if no,  what are the other bonuses that await players and what conditions will they be subjected to to meet those bonus demands?

This page is the place to get the answer of your question https://cryptocasino.com/en/promotions. In short there are 3 on going promotions, you can check all the detail of each promotion yourself.

What's the amount referring to "otherwise"? Does it mean, 100 free spins will be credited even for a minimum deposit amount?

It must be related to the minimum deposit requirement to get the bonus which is 10EUR or equivalent in other currencies as what can be read in the bonus terms. It means that 10EUR deposit should be enough to get the 100 free spins @$0.1 per spin unless there is other terms that I missed when I read their bonus terms page.


  
legendary
Activity: 2940
Merit: 1083
Unfortunately, the free spins are not available in my country. Why is that? hehe. Not just used to seeing my country not being supported on that promotion as far as most sites are concerned. Generally, users here are supported across most gambling sites globally, especially in promotions.

Anyway, I do hope that the minimum withdrawal is somehow user-friendly. In crypto-gambling sites, it's hard to meet minimum withdrawals around BTC0.001. If more than that, it's a long goal. Can we also change the shown currency while playing? A value in fiat shown per bet is my preferred when playing.

Welcome to the forum as well.
legendary
Activity: 3122
Merit: 1398
For support ➡️ help.bc.game

Welcome! Not exploring the site first but here are some of my basic questions;

Click the “Deposit” button below. Enter an amount, currency and payment method. You’ll get 200 Free Spins if your first deposit is $100 or more. Otherwise, you’ll
get 100 Free Spins.


Users need to have a $100 first deposit to be eligible for 200 Free spins. Is that applied to all slot games and how much is the bet amount here?

What's the amount referring to "otherwise"? Does it mean, 100 free spins will be credited even for a minimum deposit amount?

full member
Activity: 1134
Merit: 154
★Bitvest.io★ Play Plinko or Invest!
Hello @cryptocasino.com welcome to the forum, as I can see you have made a great announcement thread here are you are also actively replying and engaging on comments which is a good start showing how active and interested you are to address issues and question that the community have.

You casino has a good design that is attractive to the eye, that’s by the way, I believe you are new here and you don’t know how things move around here, but in my eyes it appears as if you are spamming your own thread posting three different comment on a role appears like scamming to me, I have reported them to moderators to merge together, you can try and do the quoting together next time, in other to enable you keep the thread as tidy as possible.
hero member
Activity: 1022
Merit: 667
Leading Crypto Sports Betting & Casino Platform

If you make a first deposit of $100 worth of crypto or more, you receive 200 free spins (20 per day for 10 days). If you make a first deposit less than $100 worth of crypto, you receive 100 free spins (20 per day for 5 days).

The free spins have stake of $0.10 per spin. All accumulated winnings resulting from the free spins are paid as a bonus and must be wagered 30 times before the funds can be withdrawn.


200 free spin on deposits of $100 and above is quite a tempting bonuse for most people but only those who take further read will discover that the winning from that free spin os paid out as a bonus and most be wagered 30x which look and sound almost impossible to win any thing and being able to finally withdraw any balance along the line.

Also I will like to ask ops,  if the free spin is the only bonus available on the casinos and if no,  what are the other bonuses that await players and what conditions will they be subjected to to meet those bonus demands?
copper member
Activity: 36
Merit: 1
Thank you for the explanation, it is understood and replied to me quickly, thank you for that.

Regarding this cashback it is written that we can claim it every day, can it be said as a daily bonus, or a different event?

When talking about a bonus, will I get a weekly and monthly bonus as offered by other casinos here, regardless of the degraded event both mungguan and monthly.
If I'm to read and understand it correctly, the cash back is for those who have wagered on the casino and made some losses, and for every game that they played and lost, they have the chance of claiming the cash back of up to 15%. Let me say, for instance, that if you wager up to $1,000 on the casino and you lose all on the game that you wager, you have the chance to claim back 5–15% of that total spent amount. If it's 5%, it will be $50, and if it's 15%, it will be $150. It all depends on their T&C applied to the wager cash back. And this cash back can be claimed every day after you have played the game.

Hi Nwada

Thanks for helping out Smiley
That is correct.
The full T&Cs can be found here
https://cryptocasino.com/en/cashback/

Cheers
CC



Hi Peeps,

I just wanted to let you know that we are based in Europe (time zone wise) and do sleep occasionally!

So if you do happen to post here and don't hear back straight away, we are not ignoring you. We're just getting our beauty sleep!

I promise we will answer as soon as we can.

Good weekends to all!

CC
copper member
Activity: 36
Merit: 1
Thank you for the explanation, it is understood and replied to me quickly, thank you for that.

Regarding this cashback it is written that we can claim it every day, can it be said as a daily bonus, or a different event?

When talking about a bonus, will I get a weekly and monthly bonus as offered by other casinos here, regardless of the degraded event both mungguan and monthly.

I suggest that if you want to get more exposure in your forum, you need a campaign manager to promote your project sir, it will be much better. Keep in mind that today there are so many new projects that joined the forum, it seems that you will have intense competition with them.

Hi K

The cashback is released as cash and is not a bonus, meaning it has no wagering requirements.

Regard bonuses, it's early days for us. But we are already discussing 2nd and 3rd deposit bonuses.
But we are confident that if you compare our rewards to other sites, nobody has as much fixed stuff as us. We have Spins, 5-15% cashback, Bonus and $10,000 in loyalty rewards for every player!

Regards the manager - i believe our marketing manager has that all sorted out.

Have a good weekend!

CC
hero member
Activity: 560
Merit: 624
Thank you for the explanation, it is understood and replied to me quickly, thank you for that.

Regarding this cashback it is written that we can claim it every day, can it be said as a daily bonus, or a different event?

When talking about a bonus, will I get a weekly and monthly bonus as offered by other casinos here, regardless of the degraded event both mungguan and monthly.
If I'm to read and understand it correctly, the cash back is for those who have wagered on the casino and made some losses, and for every game that they played and lost, they have the chance of claiming the cash back of up to 15%. Let me say, for instance, that if you wager up to $1,000 on the casino and you lose all on the game that you wager, you have the chance to claim back 5–15% of that total spent amount. If it's 5%, it will be $50, and if it's 15%, it will be $150. It all depends on their T&C applied to the wager cash back. And this cash back can be claimed every day after you have played the game.
hero member
Activity: 2016
Merit: 555
Welcome to the forum, you are developing your project and wanting to develop further wing with us in the forum, your project is quite interesting for UI and UX that are already available on your casino site, quite responsive and I have no problems after doing a little experiment.

There is a little explanation.

There to reach the Titan level which is the last level in your casino to get exclusive members/VIP facilities only need to play 0.12 BTC or equivalent to $ 2650? I think it's too cheap, if it's true.
A little ambiguous, you can explain it in more detail here, and tell us, what facilities can be given to VIP members in your casino, because in it there is the phrase "other VIP benefits" what is it?

Hey K!
Glad to hear your journey on the site has been smooth so far. If you do find any bumps...let us know!

Regards the Loyalty Levels - The .12 BTC is the reward rather than what you need to get there!

This page might give you a better idea as it breaks down the 31 levels in more detail.

https://cryptocasino.com/en/loyalty-rewards

The VIP Benefits will include, among other things, gifts, parties, trips etc!

Hope that helps!

Smiley
CC
Thank you for the explanation, it is understood and replied to me quickly, thank you for that.

Regarding this cashback it is written that we can claim it every day, can it be said as a daily bonus, or a different event?

When talking about a bonus, will I get a weekly and monthly bonus as offered by other casinos here, regardless of the degraded event both mungguan and monthly.

I suggest that if you want to get more exposure in your forum, you need a campaign manager to promote your project sir, it will be much better. Keep in mind that today there are so many new projects that joined the forum, it seems that you will have intense competition with them.
copper member
Activity: 36
Merit: 1
Welcome to the forum, you are developing your project and wanting to develop further wing with us in the forum, your project is quite interesting for UI and UX that are already available on your casino site, quite responsive and I have no problems after doing a little experiment.

There is a little explanation.

There to reach the Titan level which is the last level in your casino to get exclusive members/VIP facilities only need to play 0.12 BTC or equivalent to $ 2650? I think it's too cheap, if it's true.
A little ambiguous, you can explain it in more detail here, and tell us, what facilities can be given to VIP members in your casino, because in it there is the phrase "other VIP benefits" what is it?

Hey K!
Glad to hear your journey on the site has been smooth so far. If you do find any bumps...let us know!

Regards the Loyalty Levels - The .12 BTC is the reward rather than what you need to get there!

This page might give you a better idea as it breaks down the 31 levels in more detail.

https://cryptocasino.com/en/loyalty-rewards

The VIP Benefits will include, among other things, gifts, parties, trips etc!

Hope that helps!

Smiley
CC


 
sr. member
Activity: 728
Merit: 421
Welcome mate. You have a good UI and graphics to be sincere. I like the fact that the website was well designed and user friendly. But I am curious of this 200 free spins as it is becoming more popular now. Just some days ago some casinos launched with that features and here again another just launched with the same features of 200free spins. I see the competition is very high though but what guarantees your longevity is your relationship with your customers here. Are you ready to communicate with your prospective clients, responding to questions and inquiries about your casino lots more.

For publication I will advise you seek the expertise of a reputable manager here to help you organise a promotional campaign for your casino. Otherwise you will have big names here to contend with.

Hey CryptSafe,

Thanks for the kind words. And more important the good advice. You are absolutely right about success and longevity being dependent on the relationship with our customers. We have been (and still are) in the affiliate game for 19 years prior to this, and have had 200k clients for whom we have delivered back $150m+ in cash/promos.
We hope that we'll reach that number way faster with this brand Wink

We do have a manager I believe who is helping us with our signature program etc.  We're looking forward to hanging out here a lot going forward!

Thanks again
CC

It is nice hearing you take note of observations and contributions. I see you will make a good manager and representative here. These are the qualities of one who cares about the welfare of customers and the services they derive from them. You have done well and I am looking forward to seeing you launch your promotional campaign soonest.
hero member
Activity: 2016
Merit: 555
Welcome to the forum, you are developing your project and wanting to develop further wing with us in the forum, your project is quite interesting for UI and UX that are already available on your casino site, quite responsive and I have no problems after doing a little experiment.

There is a little explanation.

There to reach the Titan level which is the last level in your casino to get exclusive members/VIP facilities only need to play 0.12 BTC or equivalent to $ 2650? I think it's too cheap, if it's true.
A little ambiguous, you can explain it in more detail here, and tell us, what facilities can be given to VIP members in your casino, because in it there is the phrase "other VIP benefits" what is it?
copper member
Activity: 36
Merit: 1
Welcome mate. You have a good UI and graphics to be sincere. I like the fact that the website was well designed and user friendly. But I am curious of this 200 free spins as it is becoming more popular now. Just some days ago some casinos launched with that features and here again another just launched with the same features of 200free spins. I see the competition is very high though but what guarantees your longevity is your relationship with your customers here. Are you ready to communicate with your prospective clients, responding to questions and inquiries about your casino lots more.

For publication I will advise you seek the expertise of a reputable manager here to help you organise a promotional campaign for your casino. Otherwise you will have big names here to contend with.

Hey CryptSafe,

Thanks for the kind words. And more important the good advice. You are absolutely right about success and longevity being dependent on the relationship with our customers. We have been (and still are) in the affiliate game for 19 years prior to this, and have had 200k clients for whom we have delivered back $150m+ in cash/promos.
We hope that we'll reach that number way faster with this brand Wink

We do have a manager I believe who is helping us with our signature program etc.  We're looking forward to hanging out here a lot going forward!

Thanks again
CC
sr. member
Activity: 728
Merit: 421
Welcome mate. You have a good UI and graphics to be sincere. I like the fact that the website was well designed and user friendly. But I am curious of this 200 free spins as it is becoming more popular now. Just some days ago some casinos launched with that features and here again another just launched with the same features of 200free spins. I see the competition is very high though but what guarantees your longevity is your relationship with your customers here. Are you ready to communicate with your prospective clients, responding to questions and inquiries about your casino lots more.

For publication I will advise you seek the expertise of a reputable manager here to help you organise a promotional campaign for your casino. Otherwise you will have big names here to contend with.
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