We apologise for the delay in resetting password for older accounts. Please check your ticket status updates and reply if you need further assistance.
Enjoy your trading on CryptoTrade.Exchange !
Topic: CryptoTrade.Exchange - Multi-currencies trading exchange. Hi security - C.T.E. - page 3. (Read 6248 times)
June 14, 2015, 09:26:49 AM
June 13, 2015, 03:58:29 PM
"500 Internal Server Error
We are experiencing an internal server problem. Please try again later." - that's if I try to login to my account that has some funds.
And guess what? It's all fine when you create a new account and log into this new one!
(Something tells me that if I would put some money into this new one it would also have "Internal Server Error")
I've sent them a ticket, let's see, if it ever gets answered...
We are experiencing an internal server problem. Please try again later." - that's if I try to login to my account that has some funds.
And guess what? It's all fine when you create a new account and log into this new one!
(Something tells me that if I would put some money into this new one it would also have "Internal Server Error")
I've sent them a ticket, let's see, if it ever gets answered...
now if they will not respond to official thread then it would be scam exchange and i highly recommend ppl not to go fr that exchange
pls update as i believe i have some BTC and coins still in their wallets and not sure how much
June 12, 2015, 04:01:38 PM
9 hours 8 minutes 
Elaborazione in corso Dalle 9 ore 8 minuti
#61 Password change procedure
Elaborazione in corso Dalle 9 ore 8 minuti
#61 Password change procedure
June 12, 2015, 09:39:51 AM
Ticket is processed for almost three hours 
"Elaborazione in corso Dalle 2 ore 46 minuti"
"Elaborazione in corso Dalle 2 ore 46 minuti"
our support staff will be online 24/7 for the next days to support password change process running smooth and fast.
June 12, 2015, 08:24:19 AM
your offline for over a week then pop up asking for passwords, haha, come on asif people will send passwords in, get this mess sorted out asap, if you have coins in cold storage the you could send them to new addresses we give you.
June 12, 2015, 07:04:29 AM
Lets try it!
Aperti o in sospeso
Ordinato per Data creazione
Elaborazione in corso
Password change procedure #61
Creato in data Ven, 12 Giu at 6:51 AM
Aperti o in sospeso
Ordinato per Data creazione
Elaborazione in corso
Password change procedure #61
Creato in data Ven, 12 Giu at 6:51 AM
Automatic change for password is now disabled so the only way you have to update your account password is to open a ticket on https://cryptotradeex.freshdesk.com/ and request it manually.
June 12, 2015, 06:46:43 AM
How about using ordinary "Forgot password" procedure 
June 12, 2015, 06:21:22 AM
Dear users, thanks for using CryptoTradeEx, an high end cryptocurrency exchange.
First let us ensure that every fund you actually have on CTE is safe and cold stored.
Due to security update we made some improvements and upgrades to our backend infrastructure.
For a major security in this process we had to reset the users password, cause we choose a stronger algorithm to encrypt the users personal datas.
Automatic change for password is now disabled so the only way you have to update your account password is to open a ticket on https://cryptotradeex.freshdesk.com/ and request it manually.
Please use ticket title “Password change procedure” and send us the following infos:
- Your email;
- Your Account password;
- Your desired new password.
If you prefer that we generate a random password for you, that you can later change, just provide the first two parameters.
We apologise for the inconvenience, our support staff will be online 24/7 for the next days to support password change process running smooth and fast.
Best Regards,
Erik - CryptoTradeEx CEO.
First let us ensure that every fund you actually have on CTE is safe and cold stored.
Due to security update we made some improvements and upgrades to our backend infrastructure.
For a major security in this process we had to reset the users password, cause we choose a stronger algorithm to encrypt the users personal datas.
Automatic change for password is now disabled so the only way you have to update your account password is to open a ticket on https://cryptotradeex.freshdesk.com/ and request it manually.
Please use ticket title “Password change procedure” and send us the following infos:
- Your email;
- Your Account password;
- Your desired new password.
If you prefer that we generate a random password for you, that you can later change, just provide the first two parameters.
We apologise for the inconvenience, our support staff will be online 24/7 for the next days to support password change process running smooth and fast.
Best Regards,
Erik - CryptoTradeEx CEO.
June 12, 2015, 05:18:29 AM
Nothing yet (((
https://cryptotradeex.freshdesk.com/
"Elaborazione in corso Dalle 2 giorni 2 ore"
https://cryptotradeex.freshdesk.com/
"Elaborazione in corso Dalle 2 giorni 2 ore"
News anyone ?
June 12, 2015, 04:35:42 AM
News anyone ?
June 11, 2015, 01:28:33 PM
"500 Internal Server Error
We are experiencing an internal server problem. Please try again later." - that's if I try to login to my account that has some funds.
And guess what? It's all fine when you create a new account and log into this new one!
(Something tells me that if I would put some money into this new one it would also have "Internal Server Error")
I've sent them a ticket, let's see, if it ever gets answered...
We are experiencing an internal server problem. Please try again later." - that's if I try to login to my account that has some funds.
And guess what? It's all fine when you create a new account and log into this new one!
(Something tells me that if I would put some money into this new one it would also have "Internal Server Error")
I've sent them a ticket, let's see, if it ever gets answered...
now if they will not respond to official thread then it would be scam exchange and i highly recommend ppl not to go fr that exchange
pls update as i believe i have some BTC and coins still in their wallets and not sure how much
June 10, 2015, 09:59:07 PM
"500 Internal Server Error
We are experiencing an internal server problem. Please try again later." - that's if I try to login to my account that has some funds.
And guess what? It's all fine when you create a new account and log into this new one!
(Something tells me that if I would put some money into this new one it would also have "Internal Server Error")
I've sent them a ticket, let's see, if it ever gets answered...
We are experiencing an internal server problem. Please try again later." - that's if I try to login to my account that has some funds.
And guess what? It's all fine when you create a new account and log into this new one!
(Something tells me that if I would put some money into this new one it would also have "Internal Server Error")
I've sent them a ticket, let's see, if it ever gets answered...
now if they will not respond to official thread then it would be scam exchange and i highly recommend ppl not to go fr that exchange
pls update as i believe i have some BTC and coins still in their wallets and not sure how much
June 10, 2015, 03:06:58 AM
"500 Internal Server Error
We are experiencing an internal server problem. Please try again later." - that's if I try to login to my account that has some funds.
And guess what? It's all fine when you create a new account and log into this new one!
(Something tells me that if I would put some money into this new one it would also have "Internal Server Error")
I've sent them a ticket, let's see, if it ever gets answered...
We are experiencing an internal server problem. Please try again later." - that's if I try to login to my account that has some funds.
And guess what? It's all fine when you create a new account and log into this new one!
(Something tells me that if I would put some money into this new one it would also have "Internal Server Error")
I've sent them a ticket, let's see, if it ever gets answered...
now if they will not respond to official thread then it would be scam exchange and i highly recomend ppl not to go fr that exchange
June 09, 2015, 07:10:55 PM
now if they will not respond to official thread then it would be scam exchange and i highly recomend ppl not to go fr that exchange
June 09, 2015, 04:19:04 PM
whats happening guys i cant logon to the exchange and when did forgot pwd getting below error
An internal error occurred: 517D0C68C3C89.A6BADDD.79005807
me too An internal error occurred: 517D0C68C3C89.A6BADDD.79005807
An internal error occurred: 5181B6B854911.A14E387.D10002F3
June 05, 2015, 11:25:06 PM
whats happening guys i cant logon to the exchange and when did forgot pwd getting below error
An internal error occurred: 517D0C68C3C89.A6BADDD.79005807
An internal error occurred: 517D0C68C3C89.A6BADDD.79005807
June 03, 2015, 09:00:27 AM
500 Internal Server Error last days
May 07, 2015, 04:12:07 PM
Hey can you please add Crypto? We would be greatful <3
https://bitcointalksearch.org/topic/please-delete-1043457
I see theres no easy contact way of emailing you insted :s
https://bitcointalksearch.org/topic/please-delete-1043457
I see theres no easy contact way of emailing you insted :s
May 07, 2015, 04:08:18 PM
HI CryptoTrade!
Add Lioncoin [LIC] please
http://lioncoin.info/lioncoin_200.png
https://bitcointalksearch.org/topic/m.6096683
Add Lioncoin [LIC] please
http://lioncoin.info/lioncoin_200.png
https://bitcointalksearch.org/topic/m.6096683
May 07, 2015, 09:52:54 AM
Please consider adding DolphinCoin [DOLP]
https://bitcointalksearch.org/topic/ann-dolp-dolphincoin-the-first-decentralized-angel-investing-blockchain-625466
It's pure POS with additional POD (Proof of Dividend) algorithm.
Check it out.
https://bitcointalksearch.org/topic/ann-dolp-dolphincoin-the-first-decentralized-angel-investing-blockchain-625466
It's pure POS with additional POD (Proof of Dividend) algorithm.
Check it out.
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