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Topic: Cryptsy user growth, Logout Issues Thread - page 3. (Read 3437 times)

hero member
Activity: 826
Merit: 1001
@Bit_John
November 29, 2013, 06:18:35 AM
#22
Update for new user amounts
11/28 2668 New users /
11/27 2110 New users /
11/26 1801 New users /
11/25 1104 New users /
11/24 554 New users /
11/23 358 New users /
26358 Total

Would like to say its going to slow down but......
http://online.wsj.com/article/HUG1746545.html?dsk=y
http://digi.163.com/13/1129/13/9ERR9M0H00162OUT.html
http://www.versii.com/news/292147/
http://www.livemint.com/Money/Dwc2RPiA2gHFhxX7NOOyTI/Dejargoned-Virtual-currency.html
http://www.vcpost.com/articles/18875/20131128/bitcoin-gets-competition-rival-virtual-currencies.htm
http://www.laprensa.hn/inicio/428756-96/el-furor-de-bitcoin-genera-una-legion-de-monedas-virtuales
http://bin.ua/news/finance/finances/149013-kurs-bitcoin-vpervye-prevysil-otmetku-v-1000.html

Expect server loads to keep going up dramatically. We will continue to upgrade and add servers in every way we can.

Already hired:
7 more support staff to handle tickets
1 New programmer starts Monday
Bringing in more moderators (and working to get chat usable)
sr. member
Activity: 420
Merit: 250
November 28, 2013, 03:26:15 PM
#21
legendary
Activity: 1210
Merit: 1024
November 28, 2013, 03:25:04 PM
#20
To keep everyone up to speed on the staggering growth we have had and what its affecting and what we are doing.


3. In some cases traffic load was so high DDOS protection service has kicked in. We are working with them to prevent this in the future.




hmmmm


~BCX~
legendary
Activity: 2674
Merit: 2965
Terminated.
November 28, 2013, 03:20:05 PM
#19
Today's final tally was:
112,226 Trades
2110 new users
22920 total


I expect that tomorrow will be even more madness on cryptsy.
Wow. I've told you that the growth rate will keep on increasing!
hero member
Activity: 826
Merit: 1001
@Bit_John
November 28, 2013, 12:08:12 AM
#18
Today's final tally was:
112,226 Trades
2110 new users
22920 total


I expect that tomorrow will be even more madness on cryptsy.
hero member
Activity: 826
Merit: 1001
@Bit_John
November 27, 2013, 11:34:16 PM
#17
Getting a lot of requests on how to fund your cryptsy account to do so simply do the following

First you need to buy Bitcoin with USD we don't offer that yet (coming very soon) but I would try Campbx https://CampBX.com/register.php?r=71W7SUaY6y9 or Coinbase https://coinbase.com/?r=527817fc6190a6fee60000d4&utm_campaign=user-referral&src=referral-link. Using my referral will save you money on commissions if you want to use it.

To add Bitcoin (BTC) to your account simply do the following:

1. Click the Balances tab
2. Click the BTC Action button
3. Choose Deposit
4. Generate address and send the coin to that address.

Again thanks for using Cryptsy.com!

BitJohn
Operations Manager
[email protected]
Tradekey: c66b821fccac75687ce5dff421c9852d67a8205b
hero member
Activity: 826
Merit: 1001
@Bit_John
November 27, 2013, 09:56:12 PM
#16
Over 2000 new users today trumping yesterdays 1800 new users and 1100 the day before that getting even crazier will be about 113k trades today. Trumping the 106718 of yesterday which was over 2000BTC in total Volume.
hero member
Activity: 826
Merit: 1001
@Bit_John
November 27, 2013, 09:52:30 PM
#15
I sent some PTS to the deposit address hours ago and I still don't have any confirmations of it.

Not sure if that is on your end or my end since I have never had it sit at 0 confirmations so long before.

PTS currently has a block that is taking forever. Hopefully we will get it soon and move on. I don't think it is a Cryptsy problem.

BitJohn, if you get fiat on the site you better plan for 20x growth.  Smiley
Im inclined to agree
sr. member
Activity: 519
Merit: 253
November 27, 2013, 09:38:01 PM
#14
I sent some PTS to the deposit address hours ago and I still don't have any confirmations of it.

Not sure if that is on your end or my end since I have never had it sit at 0 confirmations so long before.

PTS currently has a block that is taking forever. Hopefully we will get it soon and move on. I don't think it is a Cryptsy problem.

BitJohn, if you get fiat on the site you better plan for 20x growth.  Smiley
sr. member
Activity: 308
Merit: 292
★YoBit.Net★ 350+ Coins Exchange & Dice
November 27, 2013, 09:06:16 PM
#13
I sent some PTS to the deposit address hours ago and I still don't have any confirmations of it.

Not sure if that is on your end or my end since I have never had it sit at 0 confirmations so long before.
hero member
Activity: 826
Merit: 1001
@Bit_John
November 27, 2013, 08:58:13 PM
#12
Keep saying security issue after I'm idle for a while and try to access my balance or a market, which it logs me out.

Yeah essentially you lost your session its telling you you cant trade so "logged out" gotta log back in
hero member
Activity: 518
Merit: 500
November 27, 2013, 08:20:12 PM
#11
Keep saying security issue after I'm idle for a while and try to access my balance or a market, which it logs me out.
legendary
Activity: 1232
Merit: 1000
November 27, 2013, 08:06:02 PM
#10
Thanks for the great info!

In other news, Cryptsy Stock is trading higher than IPO price. If you haven't done so, pick some up today before it goes TO DA MOON along with all the other altcoins.
hero member
Activity: 826
Merit: 1001
@Bit_John
November 27, 2013, 07:38:05 PM
#9
Haha I think Im starting to agree the growth is only going to get crazier. We are adjusting our growth plan to say the least.
You will need staff (mostly moderators). Hopefully the support stays the same, nobody wants tickets that take days to get answered.
Vern own a help desk company as well they have joined the team to triage tickets etc. So 8 Help desk personnel now average response is 2.2 Hrs on a ticket of course some take longer but 2.2 is the average. Also added one moderator already and have a couple guys I'm contacting that I would like to join the team.
legendary
Activity: 2674
Merit: 2965
Terminated.
November 27, 2013, 07:28:55 PM
#8
Haha I think Im starting to agree the growth is only going to get crazier. We are adjusting our growth plan to say the least.
You will need staff (mostly moderators). Hopefully the support stays the same, nobody wants tickets that take days to get answered.
member
Activity: 70
Merit: 10
November 27, 2013, 07:28:09 PM
#7
Customer Service is great as always, had a one main issue but Cryptsy staff solved the problem in under 20 mins great job on the exchange!
hero member
Activity: 826
Merit: 1001
@Bit_John
November 27, 2013, 07:25:34 PM
#6
Sucks you guys can't keep up with the growth, I bet you're losing a good amount of potential traders through this.  I have no doubt you guys will get it fixed soon though. Smiley
Make vern way overshoot potential growth this time! The other exchanges seem to be handling it fine.

Haha thanks for the support! We planned to double our user base over a month not triple it over a week. But wont make that mistake again.
Keep ordering servers as soon as those arrive, I'm pretty sure that the growth won't stop or it will keep increasing. After BTC-e, cryptsy is the solution for alts (mcxnow shutting down). Besides you have the biggest altcoin list, everyone will jump on it.
Haha I think Im starting to agree the growth is only going to get crazier. We are adjusting our growth plan to say the least.
full member
Activity: 203
Merit: 100
November 27, 2013, 07:04:08 PM
#5
Keep ordering servers as soon as those arrive, I'm pretty sure that the growth won't stop or will it will keep increasing. After BTC-e, cryptsy is the solution for alts (mcxnow shutting down). Besides you have the biggest altcoin list, everyone will jump on it.

+1.  cryptsy is awesome and soon everyone will know it Smiley
legendary
Activity: 2674
Merit: 2965
Terminated.
November 27, 2013, 06:59:59 PM
#4
Sucks you guys can't keep up with the growth, I bet you're losing a good amount of potential traders through this.  I have no doubt you guys will get it fixed soon though. Smiley
Make vern way overshoot potential growth this time! The other exchanges seem to be handling it fine.

Haha thanks for the support! We planned to double our user base over a month not triple it over a week. But wont make that mistake again.
Keep ordering servers as soon as those arrive, I'm pretty sure that the growth won't stop or it will keep increasing. After BTC-e, cryptsy is the solution for alts (mcxnow shutting down). Besides you have the biggest altcoin list, everyone will jump on it.
hero member
Activity: 826
Merit: 1001
@Bit_John
November 27, 2013, 06:46:00 PM
#3
Sucks you guys can't keep up with the growth, I bet you're losing a good amount of potential traders through this.  I have no doubt you guys will get it fixed soon though. Smiley
Make vern way overshoot potential growth this time! The other exchanges seem to be handling it fine.

Haha thanks for the support! We planned to double our user base over a month not triple it over a week. But wont make that mistake again.
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