Make vern way overshoot potential growth this time! The other exchanges seem to be handling it fine.
Topic: Cryptsy user growth, Logout Issues Thread - page 4. (Read 3437 times)
Sucks you guys can't keep up with the growth, I bet you're losing a good amount of potential traders through this. I have no doubt you guys will get it fixed soon though.
Make vern way overshoot potential growth this time! The other exchanges seem to be handling it fine.
Make vern way overshoot potential growth this time! The other exchanges seem to be handling it fine.
To keep everyone up to speed on the staggering growth we have had and what its affecting and what we are doing.
The logouts are due to a couple factors no one right answer.
1. Inactivity
2. High traffic load has been booting users
3. In some cases traffic load was so high DDOS protection service has kicked in. We are working with them to prevent this in the future.
4. Some session tweaking vern is doing should help for a bit.
5. Exponential User growth.
Some common questions about the logouts and answers.
1. The new site logs me out all the time? In reality the new site is more efficient at handling sessions the issue is the number of new users has almost doubled in 6 days.
2. What are you doing to fix it? We have already brought up one new server and purchased 5 more servers. We are also looking locally to see if there is a faster option.
3. When will the new servers be up? As soon as we get them in we will add them.
Why is it suddenly so crazy and why didn't you plan for this?
1. We planned for some big growth double in fact. We have had about 8 times that growth
2. Why are so many people signing up?
a. Wall Street Journal
http://online.wsj.com/news/articles/SB10001424052702304607104579210051252568362
b. NYtimes article http://dealbook.nytimes.com/2013/11/24/in-bitcoins-orbit-rival-virtual-currencies-vie-for-acceptance/?_r=0
c. Closure of competitor MCXnow had over 10000 users many of which have signed up with cryptsy.com
d. New policy by competitor to limit chat based on holdings has brought many users to cryptsy.com.
e. Bitcoin price being over 900 and now over a 1000 has led to MANY new entrants into crypto. We expect TV media to start hitting it hard again causing even more growth.
We at cryptsy.com are working very actively to resolve this. Thanks for your patience and look forward to fixing this issue soon!
The logouts are due to a couple factors no one right answer.
1. Inactivity
2. High traffic load has been booting users
3. In some cases traffic load was so high DDOS protection service has kicked in. We are working with them to prevent this in the future.
4. Some session tweaking vern is doing should help for a bit.
5. Exponential User growth.
Some common questions about the logouts and answers.
1. The new site logs me out all the time? In reality the new site is more efficient at handling sessions the issue is the number of new users has almost doubled in 6 days.
2. What are you doing to fix it? We have already brought up one new server and purchased 5 more servers. We are also looking locally to see if there is a faster option.
3. When will the new servers be up? As soon as we get them in we will add them.
Why is it suddenly so crazy and why didn't you plan for this?
1. We planned for some big growth double in fact. We have had about 8 times that growth
2. Why are so many people signing up?
a. Wall Street Journal
http://online.wsj.com/news/articles/SB10001424052702304607104579210051252568362
b. NYtimes article http://dealbook.nytimes.com/2013/11/24/in-bitcoins-orbit-rival-virtual-currencies-vie-for-acceptance/?_r=0
c. Closure of competitor MCXnow had over 10000 users many of which have signed up with cryptsy.com
d. New policy by competitor to limit chat based on holdings has brought many users to cryptsy.com.
e. Bitcoin price being over 900 and now over a 1000 has led to MANY new entrants into crypto. We expect TV media to start hitting it hard again causing even more growth.
We at cryptsy.com are working very actively to resolve this. Thanks for your patience and look forward to fixing this issue soon!
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