Topic: DarkBet.com [Beta] [Poker & Sportsbook] - page 10. (Read 18623 times)

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i think they said they email it to u check your spam

The history tab isn't working, or where can i find my betting history?

thank you for crediting my account. there is one daily 25mbtc ticket missing tho i am pretty sure , that i won in addition to the daily 50 sattelite.
i do want to adress the bolded part tho if u dont mind.  the issues with the sattelites were YOUR problem so essentially blaming customers for getting a better value as planned on your part is really , really low imho. and being proud that u awarded the regular tournament price on top constructed by the players BI's u have to be kidding me if serious. if u announce a tournament for x amount of a BI with a ticket awarded to first place u have to eat a potential overlay , no matter what technically happens. and its not players getting lucky in that case, it is a site owning up to their mistakes. which is nothing but standard. 
u did sorta the same thing already when putting ur playerbaase all in the same basket, talking about how "we all just want to play freerolls without risking our own money", not regging for anything else - which is completely false and uncalled for as well. i stopped regging ur freerolls now because of that. i only played those to help the site gain some more players and those very players hopefully to win some mbtcs to join all the other games i regged for every day bascially in the first place. a prop player for free u had in me basically ;-)  as if i would waste my time playing 1 hour for a share of 10 mbtc otherwise lol
anyways, pls look into the other daily 25 ticket thing, would be much appreciated, i just tilted away my roll on ur HU tables haha

I understand your frustration, please remember that we are in a Beta. Preferably I would like to wait for the report from the dev. team, as your account was awarded the tickets, but for the steambits tournament instead. (may not work atm, since everything satellite related is disabled) However as you would like this settled urgently I will credit your account for two tickets. = 50 mBTC

For the record, this is a very generous gest from us, given that the satellites had registration issues causing a huge overlay and also the fact that the tickets are ontop of the regular tournament price, which you received.

Let me know if you disagree with our decision

Thanks again for being a part of our Beta.

Thomas

wow  not gonna comment on this any further.
and u actually made a decision regarding the sattelite tickets already when u stated "We will have this sorted out within the week, if not, we will simply credit your account as you suggested." in your previous email from Jan 13th.  just saying....

If the intention was to rake for the rakerace, then yes unfortunately .

I'm currently waiting for reply from our dev. team regarding the satellites. As soon as I have their reply I'll be able to make a decision. Apologies for the delay

Thomas

uhm...pretty cool story. i played a 50 mbtc HU Hyper for nothing then ? pls be joking...



eedit : also pls check ur mailbox, i wrote an email to u earlier today regarding the sattelite tickets after u didnt report back as u said u would within the last week. thank you.

I think you found a bug, seems like sng rake is not counted in our internal system. Same goes for mtts I would assume.

This will take some time to fix, so we will rename the rakerace, or add a text that clearly lets everyone know that it only applies to cashgame tables for now.

Btw, both VIPP and DBP works both for sng and mtts luckily. So an alternative solution might be to change the rakerace to a VIPP race or something.

Thanks for spotting this.

Thomas

The rake should update continuously, however please note that we do not charge rake on pots lower than 0.5

I will look into the sng rake thing asap, should be added already.

Thomas

how long does it take until sng rake is added to the leaderboard? i played one about an hour ago and leaderboard still shows same rake like before.

Fixed

Btw, those # signs will be removed in an upcoming software upgrade, they don't look very nice.

Thomas

Thanks for letting me know, I will have someone take a look at that asap.

Thomas

there are some sng not correctly labeled at the lobby.

Thanks, it was there.

Our website history function is currently disabled. We do send out automated receipts though on each bet. (check spam folder)

Thomas

I'm not sure if I'm doing something wrong here but I can't see my pending bets. I click history and nothing shows.

Yup we will if the action doesn't pick up over the next few days.

Thomas

cool but u still got to lower the min players to start tourney too

We are planning to initiate some play-through requirements, to help saturate the games. ETA 1-2 weeks.

Thomas

Weird, I'll ask one of the devs to take a look a this on Monday,

Thomas