uhm...pretty cool story. i played a 50 mbtc HU Hyper for nothing then ? pls be joking...
eedit : also pls check ur mailbox, i wrote an email to u earlier today regarding the sattelite tickets after u didnt report back as u said u would within the last week. thank you.
If the intention was to rake for the rakerace, then yes unfortunately .
I'm currently waiting for reply from our dev. team regarding the satellites. As soon as I have their reply I'll be able to make a decision. Apologies for the delay
Thomas
wow
not gonna comment on this any further.
and u actually made a decision regarding the sattelite tickets already when u stated "We will have this sorted out within the week, if not, we will simply credit your account as you suggested." in your previous email from Jan 13th. just saying....
I understand your frustration, please remember that we are in a Beta. Preferably I would like to wait for the report from the dev. team, as your account was awarded the tickets, but for the steambits tournament instead. (may not work atm, since everything satellite related is disabled) However as you would like this settled urgently I will credit your account for two tickets. = 50 mBTC
For the record, this is a very generous gest from us, given that the satellites had registration issues causing a huge overlay and also the fact that the tickets are ontop of the regular tournament price, which you received.
Let me know if you disagree with our decision
Thanks again for being a part of our Beta.
Thomas
thank you for crediting my account. there is one daily 25mbtc ticket missing tho i am pretty sure , that i won in addition to the daily 50 sattelite.
i do want to adress the bolded part tho if u dont mind. the issues with the sattelites were YOUR problem so essentially blaming customers for getting a better value as planned on your part is really , really low imho. and being proud that u awarded the regular tournament price on top constructed by the players BI's u have to be kidding me if serious. if u announce a tournament for x amount of a BI with a ticket awarded to first place u have to eat a potential overlay , no matter what technically happens. and its not players getting lucky in that case, it is a site owning up to their mistakes. which is nothing but standard.
u did sorta the same thing already when putting ur playerbaase all in the same basket, talking about how "we all just want to play freerolls without risking our own money", not regging for anything else - which is completely false and uncalled for as well. i stopped regging ur freerolls now because of that. i only played those to help the site gain some more players and those very players hopefully to win some mbtcs to join all the other games i regged for every day bascially in the first place. a prop player for free u had in me basically ;-) as if i would waste my time playing 1 hour for a share of 10 mbtc otherwise lol
anyways, pls look into the other daily 25 ticket thing, would be much appreciated, i just tilted away my roll on ur HU tables haha
Hi, I think you misunderstood me a little. Ill address your concerns.
As I wrote in my post your account has been credited with tickets for another tournament, so if we pay you the full amount instead of waiting until our satellites issue is solved, you will receive more than you won. (there is no way for us to remove satellites tickets from players accounts) and secondly the last ticket was won after we made the promise to reimburse you the two tickets should we not be able to fix the issue shortly.
On top of this you won the tickets in a period almost no players were able to register for them, which caused a huge overlay. So overpaying in this case would be a bit much and set a precedence we don't want. Especially considering that we are in a Beta, and issues like these should be expected by everyone participating.
I think most sites would have just apologized and asked you to wait until the issue was resolved.
Regarding the freeroll issue, we were planning a lot of promotions which we thought would almost guarantee that they would run within a couple of days. Therefor, the change seemed like it would only affect those who wanted to play them right now, not thinking what would be the best/logical decision for the DarkBet longterm.
In addition we knew that if we missed with our prediction we would make adjustments and look for alternative ways to continue with the freerolls. which we have. At no point did I mean or say that "all our players just want to play the freerolls", that is not true
Hope that cleared up a few things
Thomas