I very rarely write reviews for any service, regardless of my experience, and when I do it's because one of two polar opposite experiences needs to be shared - for the sake of community.. i.e. the next potential sucker, or satisfied consumer. Suffice it to say, fortunately, this is to show my appreciation for a service that I have used time and time again and have been extremely satisfied with what I've been provided, both on a personal/customer service level, and of course, in regards to the product. CoinRNR, for me, is one of the best options for procuring btc right now living stateside. I suppose I could send SEPA transfers or do something similiar for btc-e/bitstamp and wait it out to buy at spot or vett the sellers on lbc til I found an honest, consistent, fairly priced somebody I could meet locally (hasn't happened). Otherwise, I can pay 6%ish up from bitstamp, walk into a bank lay down a deposit and within 15 minutes, usually less, have my coin and not a worry in the world regarding the sequence.
Another crucial aspect of their (CoinRnr's) success, in my mind, is their customer service..aka..Mazin. This guy is a beast, he's online pretty much at any time willing to iron out some details or clear up confusion and fuzziness. I've never detected a speck of sarcasm or a condescending tenor in any of our correspondence, even though there have been more than one time where I've deposited the wrong amount, accidentally omitting the processing fee. Bottom line for me is that there's always someone on the other end to let you know the status of things or to provide a measure of peace of mind, and that matters to me, especially when dealing with money, and potentially not little amounts.
For what it is - which is an extremely consistent, fairly priced, simple process.. to procure a somewhat obscure product/service which is backed by integrity amidst a much larger collection of unsavory options including, but not limited to: scammers, thieves, pseudo-escrow 'trades', and etc..CoinRnr will continue to me one of my first options. They've proven themselves to be reliable and honest in a microcosm that is, unfortunately, a massive bullseye for your unbecoming traits/individuals.
-Cosmos Surfer
BTC I'd recommend, if you're in the position for it, giving these guys a try. You won't be disappointed.