hi dear friend
I have problem like this on bitmex and i dont know what to do!
would you mind tell me your problem is solved or not? how can i solve this if you find it?
my email address "[email protected]"
best regards
Mr goodas
Topic: Desperately need help on bitmex (Read 521 times)
I've never used bitmex to trade before, I don't even have an account on the exchange, it seems big amount of money attracts exchange to do anyhow they want with the money, they can even say the money is fraud or something like that, a lesson learnt here is never deposit large amount of bitcoin on any exchange
Take a look on my thread as well. 600 Bitcoins frozen and suspended on Bitmex without any reason given:
https://bitcointalksearch.org/topic/bitmex-warning-withdrawals-suspended-banned-from-chat-600-bitcoins-stuck-5252694
https://bitcointalksearch.org/topic/bitmex-warning-withdrawals-suspended-banned-from-chat-600-bitcoins-stuck-5252694
And unfortunately, they dont let me post on their reddit
I really dont know what to do. At least, I hope I can talk to them, but they just ignore me totally
I really dont know what to do. At least, I hope I can talk to them, but they just ignore me totally
I would start a thread on r/Bitcoin. You'll get vastly more exposure than their own sub and they may be much more likely to take action when it's that visible. Post it here when it's up and I'll upvote it.
You could also try r/bitcoinmarkets which is filled with Bitmex users but new threads usually don't go anywhere.
No
there is no update on SNS. i spamed their twitter but nothing happens
I am very sure that they read my ticket but they just ignored me
And unfortunately, they dont let me post on their reddit
I really dont know what to do. At least, I hope I can talk to them, but they just ignore me totally
there is no update on SNS. i spamed their twitter but nothing happens
I am very sure that they read my ticket but they just ignored me
And unfortunately, they dont let me post on their reddit
I really dont know what to do. At least, I hope I can talk to them, but they just ignore me totally
Hi I am so sorry for my late reply
I was told that no one here can help me, so I didnt follow this forum.
I was told that no one here can help me, so I didnt follow this forum.
well yes as the problem requires a staff there to solve and there's no one here currently. What you can get here are advises/feedbacks from users plus the fact that this thread can be viewed by everyone, so if someone searched for reviewed about bitmex, its possible that they may stumble to this which could serve as a warning.
I did finish all of the KYC, but bitmex just totally ignore me.
I still keep sending them message, begging them to reply me but I got nothing from them.
My life really doom now, I dont know how I can get back my money
I still keep sending them message, begging them to reply me but I got nothing from them.
My life really doom now, I dont know how I can get back my money
Any updates on their SNS? were you able to submit a post on reddit? post the link here so we can upboat.
Hi I am so sorry for my late reply
I was told that no one here can help me, so I didnt follow this forum.
I did finish all of the KYC, but bitmex just totally ignore me.
I still keep sending them message, begging them to reply me but I got nothing from them.
My life really doom now, I dont know how I can get back my money
I was told that no one here can help me, so I didnt follow this forum.
I did finish all of the KYC, but bitmex just totally ignore me.
I still keep sending them message, begging them to reply me but I got nothing from them.
My life really doom now, I dont know how I can get back my money
There is a question you're not answering here. They told you to verify your ID, but you didn't say what happened next, you only said that you answered their questions alone. So I suggest that you contact their customer support and tell them to explain to you why your account is still blocked till now, you have the right to know why, unless they have turned to scammers and wants to take a run with your money. Or you can even go to reddit and message one of those old members there through private message and explain to them to see if they can help you out or help you post it by themselves on that thread and have everyone look into it.
So desperately he needed the help and then just went completely awol. He got flagged with suspicious activity on bitmex and now here on the forum aswell.
Yes, the person who made the starting topic is really inactive for a whole month. And this was his first post on this forum. This is odd. It doesn't look like a Scam. I hope he solved his problem. I almost always verify my accounts on exchanges, even though I do not plan to transfer large amounts. Maybe the reason for blocking his account was that he did not pass the verification of identity and tried to withdraw a large amount?
Well he said he is new, but has a lot of bitcoin in his hands. So I guess even this community would have raised suspicions as well. Anyways, the OP hasn't responded yet so I could only assume that he is working hard to submit all verification documents so that he can at least withdraw. And we do hope the OP give us some kind of updates as well. We only hear one side of the story here and we don't know if there could be other issues from behind that we are not aware of that's why the block on his account.
You should submit all the documents as they say. I think you should be doing too many trades on a short period of time or a large amount. Although, I think your case should be solved within 1 week. In my case, I got a mail from them to submit my documents, I was verified within 2 days and was able to re-trade.
Is this their standard procedure now? because if it is i'm kind of screwed because i made my account when you could just change your name at will multiple times and then somehow it was locked in the last time i checked (not my real name) please wish me luck getting my couple of btc out of that site. I always liked it that they didn't require KYC documents and why would they need those in the when their seat is in the Republic of Seychelles. And this would also screw American citizens that used a vpn to trade on the site 
once you messed up.
Yes, the person who made the starting topic is really inactive for a whole month. And this was his first post on this forum. This is odd. It doesn't look like a Scam. I hope he solved his problem. I almost always verify my accounts on exchanges, even though I do not plan to transfer large amounts. Maybe the reason for blocking his account was that he did not pass the verification of identity and tried to withdraw a large amount?
You should submit all the documents as they say. I think you should be doing too many trades on a short period of time or a large amount. Although, I think your case should be solved within 1 week. In my case, I got a mail from them to submit my documents, I was verified within 2 days and was able to re-trade.
Is this their standard procedure now? because if it is i'm kind of screwed because i made my account when you could just change your name at will multiple times and then somehow it was locked in the last time i checked (not my real name) please wish me luck getting my couple of btc out of that site. I always liked it that they didn't require KYC documents and why would they need those in the when their seat is in the Republic of Seychelles. And this would also screw American citizens that used a vpn to trade on the site
You should submit all the documents as they say. I think you should be doing too many trades on a short period of time or a large amount. Although, I think your case should be solved within 1 week. In my case, I got a mail from them to submit my documents, I was verified within 2 days and was able to re-trade.
Has anyone had this issue before? I believe that bitmex is a big company and they will not rob my money but I really dont know what to do.
$248,400 worth of BTC as of this moment is really something worth for you to do some KYC unless if you are hiding something.
Besides to their official twitter handle, you can tweet and dm arthur as well https://twitter.com/CryptoHayes
Don't expect a reply, never seen him reply to such tweets tho, but its worth a try.
Don't expect a reply, never seen him reply to such tweets tho, but its worth a try.
31 BTC - That is not a small. I think you can only follow the proposed bitmex request and wait. Hope you can get your money soon. Good luck.
Lesson learnt, never put all your BTC in an exchange. You should keep on trying your best and see whether you get a reply. But you were saying something about verifying your identity and you never finished that so what really happened after they told you to verify your identity? Did they just tell you to verify your identity and then blocked you even without giving your a chance to verify your ID or what? If the account is still showing option to verify your ID, then do so and see whether they will unlock the account for you. Or keep sending mails...good luck, hope you get help, cause won't come from this forum.
it is 31BTC, so it is about 150K USD, not 1.5 million USD.
And I even dont know anything about mixer or whatever.
they even didnt ask me anything about something like that. they just ignore me
And I even dont know anything about mixer or whatever.
they even didnt ask me anything about something like that. they just ignore me
No, I did trading in their platform but I lost money. I didnt win ( I did trading a little bit only)
They are suspecting you of Money laundering. Bitmex is a legit company and they have to answer everyone.
Why would you put more than 1.5 million dollars on an exchange just to withdraw it back? Were you looking for a free mixer?
If you could justify the source of income than you'll get your money back, if not, hope the country you reside doesn't care much about money laundering.
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