That was my thought. I added info about efficient staking to my ticket with them. Still haven't gotten any responses about anything yet though.
You are correct
Is there another way to get a hold of whoever runs the site? They haven't been active on Twitter in a week and a half, aren't responding to support ticket still, and still aren't staking (just for perspective, the deposit I personally made is already at its peak for earnings -- I deposited 5m a couple days ago -- so that itself is already losing value due to not being staked, not even taking into consideration the other 15m+).
He used to watch this thread, I think his username might be poswallet or something like that
Well, he released a new update to the site but still hasn't responded to my ticket. And as of now no new blocks have staked yet, so everyone's still losing coins. Wish I hadn't sent all mine over there, .