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Topic: DirectBet – LIVE Sportsbook & Racebook. Now Accepting Ether ! - page 455. (Read 759915 times)

newbie
Activity: 42
Merit: 0
Thanks for offering live betting, though the juice can be high
hero member
Activity: 882
Merit: 500
I came one here to voice a concern.

Thanks for betting at DirectBet.

Soccer Match Odds bets apply to Full Time according to the match officials, plus any stoppage time. Extra-time/penalty shoot-outs are not included.

This is clearly explained in our rules page and it is also a universal rule in all Sportbooks.

Notice that the Match Odds bets have an option for the draw even in such games where a winner must be determined at the end. That's because they apply to the regular time only where a draw might occur.

Please understand that we can not void bets for those who did not know the bet rules as by doing so we will quickly go bankrupt. The proceeds from this bet is used to pay those who bet on the draw.

In the future, if you would like to bet on which team will qualify for the next round, look for a bet called "To Qualify".

I hope this helps, please feel free to contact us for any further information.



I appreciate the response and quick reply to my email. As I wrote, I will continue to use DirectBet, but you should seriously consider the suggestions I offered via email to avoid confusion in major sporting events that occur very infrequently. The casual person (such as myself) would save a little frustration.

I'd have preferred a different outcome to my appeal, due to the confusion (from multiple people) DirectBet noted in the very first line of post # 1027. That said, to anybody trying to decide whether to use DirectBet or not...do not hesitate! They are professional. Site runs flawlessly. Communication to address concerns and frustrations, was: fast, courteous, respectful.
newbie
Activity: 59
Merit: 0
I have to defend directbet.eu here, Germany 1.33 means a 3way bet. Which if result in 90min+stoppage is a DRAW. you lose your bet
legendary
Activity: 1288
Merit: 1010
I came one here to voice a concern.

Thanks for betting at DirectBet.

Soccer Match Odds bets apply to Full Time according to the match officials, plus any stoppage time. Extra-time/penalty shoot-outs are not included.

This is clearly explained in our rules page and it is also a universal rule in all Sportbooks.

Notice that the Match Odds bets have an option for the draw even in such games where a winner must be determined at the end. That's because they apply to the regular time only where a draw might occur.

Please understand that we can not void bets for those who did not know the bet rules as by doing so we will quickly go bankrupt. The proceeds from this bet is used to pay those who bet on the draw.

In the future, if you would like to bet on which team will qualify for the next round, look for a bet called "To Qualify".

I hope this helps, please feel free to contact us for any further information.
hero member
Activity: 882
Merit: 500
You're looking at the wrong rules. This is soccer, not Australian Rules Football.

http://directbet.eu/Rules.cshtml

Under Soccer:
Quote
Unless otherwise specified, all bets apply to Full Time according to the match officials, plus any stoppage time. Extra-time/penalty shoot-outs are not included.


Ahh, thank you, you are correct. Even after reading DirectBet's clarification, my attempt to clarify my own confusion came up short... Undecided

There has been some confusing today in several World Cup bets which I would like to clarify.

I believe I am now straight in regards to the rest of the World Cup betting.
legendary
Activity: 1120
Merit: 1000
You're looking at the wrong rules. This is soccer, not Australian Rules Football.

http://directbet.eu/Rules.cshtml

Under Soccer:
Quote
Unless otherwise specified, all bets apply to Full Time according to the match officials, plus any stoppage time. Extra-time/penalty shoot-outs are not included.
hero member
Activity: 882
Merit: 500
There has been some confusing today in several World Cup bets which I would like to clarify.

The "Match Odds" bet applies to Full Time according to the match officials, plus any stoppage time. Extra-time/penalty shoot-outs are not included.

This is true for all other bets unless otherwise specified in our Rules page.



I came one here to voice a concern. I bet on Germany to win at 1.33. (My bet ID: 1P9jywfKUi3yvZNPDtFXHHyhQfZBmTTA4C).
Germany won and I was not paid. I see your post here now (EDIT: had not seen your post before coming on here to voice concern over wrong bet decision), but this was not made clear on the DirectBet site. There was betting line on Germany, ALgeria, and Draw. Another betting line on who would win, taking the draw out of the equation. I assumed that would be the betting line if it came down to a draw and needed a shootout to determine winner.
Further, the rule section on the site states:
Australian Rules Football
Bets apply to regular time excluding overtime. However bets on "Finals" matches apply to regular time including overtime except for those which have been unconditionally determined or as stated otherwise in the Bet Information (e.g. half-time/full-time bets). If the game results in a tie, DirectBet dead-heat rules apply to bets on the match odds market.

I read "regular time including overtime except for those which have been unconditionally determined or as stated otherwise in the Bet Information..."
There was nothing specifically noted in the betting that if a team wins in OT, but before shootout, will count as a draw and not as a win for the team that won.


Please take a look into this for me. I have placed a lot of action on DirectBet in the past few days since discovering your sportsbook site (you can check for yourself since I added my email for the Loyalty Points on every bet). I have won and lost larger and smaller bets, I don't mind winning or losing, if fair...it makes any sporting event more exciting to me. I was shocked when I checked the status on your site and it claimed I lost my bet on Germany to win after they won. The betting was not clear. DirectBet has owned up to the clarity issues. I kindly request that you take a look at my account and this bet, in particular, and either refund the bet due to DirectBet's lack of clarity (as I would have not placed this bet in the first place at such low odds if it would have been clear that a pre-shootout win could not count as a win). Or, pay out the bet as a winning bet, since I placed it, in good faith, believing that and win outside of a shootout would be a win.
legendary
Activity: 1288
Merit: 1010
There has been some confusing today in several World Cup bets which I would like to clarify.

The "Match Odds" bet applies to Full Time according to the match officials, plus any stoppage time. Extra-time/penalty shoot-outs are not included.

This is true for all other bets unless otherwise specified in our Rules page.

We offer two accumulators on the World Cup Round of 16.

The first one is called 'World Cup Round 16 Accas' and is on whether named combinations all win their next scheduled match. All bets apply to Full Time according to the match officials, plus any stoppage time. Extra-time/penalty shoot-outs are not included. This is equivalent to a parlay of 'Match Odds' bets :

http://www.directbet.eu/Event.cshtml?EventID=27223101

The second one is called 'World Cup Round To Qualify Accas' and is on whether the named combinations all progress to the next stage of this competition. This is equivalent to a parlay of 'To Qualify' bets :

http://www.directbet.eu/Event.cshtml?EventID=27223631

You can of course create your own custom Parlay. We offer these built-in ones for your convenience.

Please be sure to review our Rules page for more details.

If you encounter bets that are not covered in the rules, please contact us for clarification before betting.
sr. member
Activity: 406
Merit: 250
Will be betting on the boxing fights tonight. Crawford will pound Gamboa tonight! Fade Gamboa!!
Can you post here your picks may be I will also try my luck with them  Grin

hope you took Crawford and yes stay in touch with me, I'm good at picking boxing and MMA.
Sorry I miss this because I was too much busy and have no time for checking this thread again if you have some good picks in near future you can pm me after winning your tip is on his way
legendary
Activity: 1318
Merit: 1010
666 - slave 2 the grind -
Will be betting on the boxing fights tonight. Crawford will pound Gamboa tonight! Fade Gamboa!!
Can you post here your picks may be I will also try my luck with them  Grin

hope you took Crawford and yes stay in touch with me, I'm good at picking boxing and MMA.
sr. member
Activity: 310
Merit: 250
Hello, i have a problem, my Bet Status : Settlement in Progress about ten minutes.

This is my won ticket:
http://www.directbet.eu/BetStatus.cshtml?BetID=1E5Z3KYFCdAiogMSqqBA4CptTPANk97Dpx

EDIT: Thats ok, thanks Smiley
legendary
Activity: 1288
Merit: 1010
SPECIAL :

World Series of Poker

Bet now on the winner of Event # 57 - The Big One for One Drop with your Bitcoins, Litecoins or Dogecoins, exclusively at DirectBet !

We also offer bets on the WSOP Main Event !


Good Luck !
hero member
Activity: 882
Merit: 500

Ahhhhh! Effing Yankees can't score more than a run?  Angry

Sigh...I hope Cub Swanson comes through for me in the UFC fights... Undecided
legendary
Activity: 1288
Merit: 1010
Will be betting on the boxing fights tonight. Crawford will pound Gamboa tonight! Fade Gamboa!!

Crawford v Gamboa
legendary
Activity: 1288
Merit: 1010
I made a bet of 0.5 btc (bitcoin reference id : 7deeb49c438f1e46202ed63714982cce5cd11fee06609fb87c14fa5d6679f46c )

The bet was marked as won but the payment is Settlement on Progress (wait 1 confirmation). But the bitcoi  transaction had more 12 confirmations.

What is the problem ?



There was an error paying out your bet so we had to do it manually.

I apology for the short delay, your bet has now been settled.
sr. member
Activity: 406
Merit: 250
Will be betting on the boxing fights tonight. Crawford will pound Gamboa tonight! Fade Gamboa!!
Can you post here your picks may be I will also try my luck with them  Grin
legendary
Activity: 1318
Merit: 1010
666 - slave 2 the grind -
Will be betting on the boxing fights tonight. Crawford will pound Gamboa tonight! Fade Gamboa!!
hero member
Activity: 502
Merit: 500
I made a bet of 0.5 btc (bitcoin reference id : 7deeb49c438f1e46202ed63714982cce5cd11fee06609fb87c14fa5d6679f46c )

The bet was marked as won but the payment is Settlement on Progress (wait 1 confirmation). But the bitcoi  transaction had more 12 confirmations.

What is the problem ?


EDIT : I receive my payment. Support apologize.
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