What I have observed in some systems and among people is that everyone using a particular system or thing doesn't get the same satisfaction as every other person might have.
For example, if there are 200,000,000 gamblers that are using BC.Game, all of those numbers of people might not have the same satisfaction. Some will be ignorant of the terms of the casinos, and if they just experienced any inconvenience, they will begin to raise alarm and create different accusations. Some people too are unlucky and could just become victims of circumstances.
In some scenarios, most people are usually unlucky that they experienced some inconveniences in a casino that so many other customers have been using for years and yet have not had any difficulty.
Definitely, each gambler is a unique player. They have their own disposition when it comes to their gaming style. And I am sure a lot of them are not reading the ToS of the site, as they believe, they won't face any issue. But once they start having trouble with the site, that's when they will read the terms particularly the subject they are being guilty of.
I have never had any bad experiences with any casino, one could say I am lucky. But when I see others have issues with casinos I usually follow the thread to study what the problems are and identify who is at fault. If it was the casino, my feeling would be I might be the next to suffer such a problem if I use the casino. My next move will be to avoid the casino to avoid being the next victim. However, sometimes the fault is not usually from the casinos because players might also violate the terms of service. But if the casino is not guilty I will consider to bet with them.
Actually, that is the very advantage in this forum. If you will read the scam accusations board, gambling sites in particular. You will understand what the situation really was and why such issue emerged in the first place.