Topic: Discrepancies in Casino Experiences - page 3. (Read 442 times)

I'd say i'm thankful for the smooth experience and don't have to encounter them most of the time because dealing with casino problems is a hassle. And you'll realize how annoying it can get once you experience account-related issues. I remember encountering an issue back then where I had to wait more than a day before a casino processed my withdrawal transaction.

I somewhat agree about being lucky because there's always bad timing and casinos would suddenly have an unexpected maintenance.

On point. Every system won't be perfect for everyone, when I am satisfied with one casino the other gambler might not be able to like it because of his/her personal reasons. Mostly you don't have to put blamed on anyone that doesn't find what they want from the same platform you use. I see online gambler that changed his online gambling account because he doesn't find luck their games. You have the rights to choose the types of casino that you want.

Everything will depend on what casino you use and how many other gamblers have had bad experiences with that casino because one casino certainly has hundreds of thousands or hundreds of millions of customers who always gamble there all the time.
For example, I use the biggest and most trusted casino here and there are millions of gamblers playing or betting every day, when one gambler shares bad experience that might make him feel at loss then I look at it from the perspective that he has made mistake.
And the problem occurred because of his own actions which did not comply with the casino rules and regulations, if it was the casino that made mistake, of course more than half of the customers would experience the same thing.
But this only happens to one or two customers and it doesn't necessarily happen once week or even once month so I will also have different perspective.
Moreover, many people try to bring down the casino reputation by sharing various vague accusations or accusations that don't make sense, because when problem occurs, especially at large and reputable casinos, support solves it as quickly as possible.
Casino will really maintain its reputation and really prioritize customer service.

I have been into cryptos since 2015 or 2014, I can't recall it well but I have created many accounts before KYC was a thing. I have also been a participant of many signature campaigns, including many top crypto casinos. Maybe this is the reason why I have never been asked to submit KYC documents on many major casinos, I am one of the oldest member and they all probably know me from bitcointalk and there are no suspects. To be fair, I feel privileged because of my experience but it feels bad when I see many people getting asked for KYC because they won a lot and casino doesn't let them to withdraw but most of the time cases get solved when they post on about their issue on this forum and this is what I love about this place.

I think it would be much better if you shared some examples with us, which casinos are you really referring to here? I stopped playing in several casinos because some people made valid complaints with proof. It would be foolish to trust someone without evidence, and I saw many complaints where people just had their word and a few unclear screenshots.

It's certainly not pleasant to play on a site that cheats people, sooner or later the same can happen to us, that's why we should be united in such things and publicly condemn casinos that provide bad services and cheat. But we can't do that without enough evidence, so before we point the finger at a casino we have to be sure what we are doing.

There are some problems that occur because the casino will definitely receive reports or detect by the system about cheating, so this causes problems including delayed withdrawals, which can also be the fault of users who are not aware of it or do not read the terms and conditions.

So far I have never felt any problems and often play at Shuffle.com casino it goes smoothly especially with instant withdrawals even if other people feel different I am sure it can be from their own mistakes without realizing it.

While the casino must have evidence where they know there are some users violating which results in a process where it is getting slower in the sense of having to contact support to solve this problem.

It's always never a good feeling and that's for sure, because the thoughts of why mine doesn't work, whereas others' do, might make me into thinking there are some spiritual forces working against me or perhaps I did something wrong.
The reality sometimes may just be because of the kind of device compatibility with the casino software or the extension they use on the kind of browsers.
If there's one thing I know so far, it is that an online casino or online apps in general do require some kind of compatibility on ones device before it can run smoothly.

Perhaps it might just be a real issue that comes from the casino itself, maybe the geographic location matters or language and region or perhaps it could be something I don't know about.
The best bet will be to register on another casino platform and pray not to encounter such discrepancies anymore.

I do not feel surprised because I do not go against any rules of the casino. But sometimes, you can see some casino saying they have wallet maintenance but which can just last for some minutes or hours. But the way that I will not be able to withdraw because I go against one of the rules, I have no such problem and not surprising. Most people that have the problem actually go against one of the rules of the casino or gambling site. But I like to have a good user experience about a site which encourages me to keep using the site.

unless the casino is a scam, it will just shutdown completely but if it's reputable, the casino will also claim the user violated their terms. it's been done and most of the time, the casino is right about what they are saying. it may scratch a bit of their reputation but they still can prove the user and to make it fair, they'd return the coins deposited by the user but not the winnings. we have seen this several times even int he fiat casino.

We can all be using the same crypto gambling casino and have different experience with using them, you can agree with me that while some people are finding it difficult to comprehend with, some are enjoying the use of that same casino and remain there, some are getting banned while some are finding it more interesting to use, we all have different experience in gambling and in playing a particular game, while some gamblers are nothing than abusers of the rules and regulations, cheaters and they are not ready to comply to the terms and conditions in using a casino platform.

There are two sides to the story when it comes to accusation, if the casino is reputable it can defend its accusation and they are willing to undergo an investigation and arbitration, but if the allegation is true and the casino still denies the payout and is unwilling to undergo arbitration then its something to think about if this is the kind of casino that you want to continue playing.
A player needs to have peace of mind while playing knowing that whenever he wins a big amount he'll never encounter issues when he wants to cash out,

Most of them somehow break the casino rules, and that's why they get their account blocked or their withdrawals locked. Casinos don't do this without a reason. But sometimes users make mistakes that cost their funds, for example, let's say a user sees a promotion where new accounts get 10 freespins, and he starts creating multiple accounts, since he was a new user (and he doesn't read the ToS), then all of his accounts will get locked, including the main account which could have a balance on it.

There’s always isolated cases in every casino especially if the casino use their ToS for their own advantage. But also not cases presented in the forum against despite evidence suggest is not always true because some user manipulate the evidence to make it looks like very convincing to general user here. They this kind of manipulate through snipping conversations and arrange it to give different meaning and also some use do photo edit to alter the data available.

For me as long as the majority of the players doesn’t have complaints, I think I will still comfortable playing despite some user complaining because I will that to the casino representatives to deal with and focus on own game.

That's right, we see many cases in the Scam Accusations section that end up proving to be people who had broken the rules, either to cheat, or out of ignorance. I haven't particularly had any problems and over the years I've tried a lot of cryptocurrency casinos, as well as fiat casinos, but I've always gone to casinos with a certain reputation, like the ones advertised on the forum.


Well, if that's the case I'm off the hook for that too.

I'll doubt if the casino cannot give a valid reason or they cannot defend the accusation because for all I know I could be the next one in line, if a casino is that reputable he will not have a problem addressing the issue, he will be more than willing to undergo arbitration if that is needed for the issue to be resolved.

A reputable casino will not even consider scamming 5 or 6 digits payout because they can get that amount if they have the trust of the gambling community, gambler should follow always follow the status of the casino they are playing, especially those who stop addressing complaints of their players, that can be considered a big red flag.

In anything in life people will always have a different experience form the use or contact with such a thing and your experience will to an extend determination your views about it. And here with casinos, based on each user's experience we have always received different reports both positive and negative form users about same casino or bet site.

In all my time here I have made use of a few casinos and have been lucky not to have disturbing issues with any of them all even though I see some complaints about same casino from another user regarding maybe a withdrawal delay issue or kyc requirements not matching with previous, etc. I think anyone not facing one or two issues ever, should just consider self to be lucky as not all facing issues has really defaulted but just circumstances.

It feels like the only ones who are safe are the ones who don't wager big amounts. However, I don't really believe they didn't do something against the TOS either before or after the TOS had been changed. Casinos are likely scanning which users have done exploits before but they didn't mind until you win big which to them is dubious. There could be mistakes for both parties the gambler and the house and I don't think it is the house that will yield.

You need to know if every complaints aren't always legit.

Some of them are innocents, some of them are competitors, and some of them are ignorants.

There's a chance if the casino wrongly accuses someone because any system isn't perfect, there always be a manual checking and they could be treat differently. But this case is only happen for few people, just like some people gets rejected product when they bought a cloth in online shop.

I don't exactly feel lucky all the time but I know that from my people's skills,  some actually defaulted in some way or another and they may not entirely be truthful while they are making their complaints.

Also it may sound superstitious, but some people are naturally carriers of bad luck, what works smoothly for everyone will always pose a challenge to them, so it may not be the casino, but the gambler who naturally just has bad luck.

That's the importance of this forum asking about the experiences of gamblers who have been playing on gambling sites safely and comfortably for a long time, sometimes there are some gamblers' experiences that are not profitable, usually they don't come from this forum, they come from outside the forum and gamble on fraudulent sites until they finally find out. this forum and complain about the problem of fraudulent sites which are also promoted in this forum but unfortunately their sites are not actively promoting well in this forum, so they only come to make complaints and accusations and also include screenshots of their cases.

Some people may not know this forum but for crypto gamblers they should know this forum to find out more about crypto gambling sites that are really comfortable and safe for gambling. I am one of those people who likes to ask anyone so that I don't experience cases that often happen later. Recently in this forum, many people feel cheated by gambling sites and there are those who violate gambling rules and even other cases, I am also concerned to see that, that's why discussions in this forum are very important to increase our insight in choosing gambling sites and their services, including regulations are available on their site. usually they will interact with their users on this forum through their ANN threads.