The terms and conditions of casinos and other companies is usually very lengthy and somehow boring for some people. Hence , many people rarely find time to read them. They may actually contain some of the complaints that people raise about some casinos such requiring KYC if there is need or suspicion of money laundering activities.
What is your take on this?
To be honest, the terms and conditions have been an issue for consumers in all fields you can think of. This is also one of the reasons why, at times, when the condition is tight enough and possibly could be bent, the judge always sides with the consumer. This often happens in the US. Come to think of it, most terms and conditions are too cumbersome, and to many people, they need a lawyer to interpret them for them. Stop kidding, this is not because they can't read, but even if they read it over and over again at times, they might not get it. And to make matters worse, companies/casinos do not do the simplified version, at least most of them even though I know a broker that gives the hint on what the terms and conditions are all about.
For these, I am guilty of the question, I do not read terms and conditions, but for obvious reasons, and this is part of the reasons I don't take any bonus from any casinos. I couldn't even waste my time on that as it might take several hours to be able to fully read some terms and conditions, digest and understand. Just to play play game? Despite this though, there are some needed questions that are obvious that I point directly to the support staff of the casino to be sure of their stand about them. They often contain the basics I need to know. With that, I am good to go than wasting my time on too many voluminous terms and conditions.
We've all struggled through legalese created to confuse and trap us. Isnt it annoying everyone? Companies, especially casinos, create these documents like complicated puzzles. Why? Why? Because they can and it helps them, not customers. The meaning of ToS sometimes gets lost in translation from legal language to layman's terms. It's ingenious, keeping users like us in the dark about what we're committing to. A tale for you: After hours of dissecting a casino's ToS, I still didnt comprehend the stakes. It seemed like an attempt to wear me down and make me click "I agree" without really agreeing.
Your questions are directed at support personnel for clarification. Smart move. A system that favors obscurity over transparency makes it a workable workaround. Our critical and resourceful approach to these murky waters requires skepticism and prudence.
