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Topic: Does Binance crash/freeze regularly for anyone else? (Read 393 times)

legendary
Activity: 2100
Merit: 1058
i got a lag sometimes too when trying to place an order. The order got placed after a few seconds though.

and oh no I think i just discovered that binance have an desktop app lol, will try it.
Most of the trades I have placed on Binance has been getting filled within 1 second ever since I created an account with them and I have never experienced such.

I guess it must be a very short issue for many of its user not to have noticed or complain about it or probably a problem with your internet connection, and for the desktop app, I  was never aware of their desktop application ever since I have been with Binance, how did I manage to miss this, I guess I will just join you too in trying it out provided is an application I can find on their website and not just any site claiming to hold an application for Binance.
legendary
Activity: 3500
Merit: 6981
Top Crypto Casino
I already posted in this thread, stating that Binance always worked well for me--and that remains true, but I just did a trade after not having used the site for several months at least, and man....it's slow.  It didn't freeze like how OP experienced, but on my computer at least it takes forever to load. 

The login process is just ridiculous as well, and I've always hated it.  I guess I had the 2FA activated, and you have to type in your username and password, then you have to solve that stupid little puzzle, then they send you a text message--and because I hadn't logged in in so long, they also had me verify all of this shit with an e-mail.  Just to log in.

However, once I was logged in and had everything loaded, I did my trade and was able to withdraw the coins with no problem.  No glitches or anything.  Binance might not be perfect by any means, but they're the exchange I'm going to use until something better comes along.  They've got tons of coins to trade, and I found what I needed (PIVX).  I would have used Changelly if they offered that particular coin, but they don't.
hero member
Activity: 1106
Merit: 503
BabelFish - FISH Token Sale at Sovryn
I use their mobile application, android for more than a year now and what you have written has never happened to me. I have also used their website frequently and the interface is good there too. Have you checked your internet connection.? One of my friends had similar issue because his internet was not stable.
legendary
Activity: 1442
Merit: 1025
I never had any issues like this on binance before but I wouldn't be shocked to find out neither. I mean they have like a zillion customers now and their data storage could go as high as they can implement it whereas customer number keeps rising a lot faster.

After a certain point I expected the numbers to slow down but its obviously not. Volume is at great heights compared to their competition as well so they do have a lot on their plate about it.

Right now, all I can say is that if you are having those sort of issues maybe try it on another computer, I know browser and even same browser but incognito usually solves these issues but if not than the problem could be the computer, try it on another PC and see if it happens again, I mean we are all using and not having that issue so it could be the PC.
hero member
Activity: 1358
Merit: 509
I use it when I need. Honestly, I do not remember having big problems until now. Just, a few months ago there was a little problem with the API. Anyway, being number 1 is the proof of usefulness.
sr. member
Activity: 1079
Merit: 352
i got a lag sometimes too when trying to place an order. The order got placed after a few seconds though.

and oh no I think i just discovered that binance have an desktop app lol, will try it.
member
Activity: 200
Merit: 12
Hi,
First up - I now have the desktop app. And it just works. No nonesense such as coins you bought not showing up till refreshed e.t.c.
It's also very 'snappy/responsive. No hangs or lags/freezes.

My rig is; i7-4790k, plenty of ram.
I didn't have a dedicated GPU at the time of writing and I have not tested the website since upgrading GPU as the website was annoying me.
I had this issue on both chrome and firefox.
Although seeing as a few others have the same problem - I would guess it's some sort of software/hardware compatibility bug..

If your experiencing these issues - I'd recommend getting the desktop app. .(I'd recommend it either way.)
Feels and looks very professional, whereas the website looks terrible in my opinion - that colour scheme for starters. and maybe the mobile app if you like.
legendary
Activity: 1834
Merit: 1036
My major gripe with Binance is the website becomes unresponsive after a while - freezes/crashes regularly.
The only way to get the website working again is to open a new tab and re-enter the address. Simply trying to refresh the page doesn't work..
I'm using google Chrome browser. But I also had the same experience with Firefox.
Is anyone else having this problem?
I've been using Binance for quite sometime now and I never had this experience or had this kind of problem using them. If you could provide a few details like what kind of computer are you using (Laptop or desktop, core i5 or lower specs), speed connection may also play a part of your problem. I don't think browser plays a big part on your issue with Binance.

I am using a core i5 laptop with chrome browser. Sometimes I use Brave browser to eliminate those ads. I don't open a lot of tabs as much as possible when trading to avoid lags.
jr. member
Activity: 434
Merit: 4
I do not understand why you are having problems with the exchange Binns, it is stable and crashes happen only during the IEO exchange. In connection with the simultaneous desire to buy tokens, the interface begins to fail in the first 10-15 minutes, but then again the exchange works stably.
Binns controls 51% of the turnover of the cryptocurrency today, and is the largest exchange, try to trade there is the probability of earning it much better, because tokens are liquid.
hero member
Activity: 2814
Merit: 618
Leading Crypto Sports Betting & Casino Platform
Binance is my favorite exchange and I recommend it to all my friends.  Never had a technical issue and they are one of the most trustworthy exchanges that handle large volume.  Of course they are a business and sometimes they make unethical decision based on money but that is capitalism for ya.


Binance is really trusted exchange and it is also the most used exchange among all. I also sometimes feel that binance freezes at few times but it can be sometimes the load is too much on the site. Since this freeze of site is only for few seconds so it is negotiable. Overall i think binance is best in terms of support and interface.
hero member
Activity: 1148
Merit: 528
I have been trading on Binance for more than a year, but i have never faced problems such as freeze/crash. I think that it has been the best exchange out there for some time.
It is actually the best exchange in the whole world for now and even if they have any issue as the one he reported, it doesn’t even still stop them from being the best exchange still existing because their service is perfect, they might experience little system challenge sometimes which I believe every system does have in one point or the other, just like Facebook had recently,  and almost put the whole world into panic but eventually, it was fixed and system back to normal.

I do see forex exchanges are deploying multiple servers across globe to meet the service requirements. At the same time, I do see no crypto exchanges are doing the same which may be the another level of upgrade binance may need to have to serve us in more convenient way.
sr. member
Activity: 826
Merit: 265
Had you tried using their mobile app? I'm using it and don't have any issues though.
Their mobile apps is awesome since i have been using binance mobile almost a year now and remains no issue,so just try to consider with small amount first and if satisfies you then extend the trading

Quote

While yeah sometimes the balance didn't show up but it will just like a second and didn't experience this regularly.

I guess this not showing instantly of the balance is depend on your Internet connction because everytime i am on data mode this happens but if im on wifi no issue at all

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Likewise, don't have thoughts about stop loss since I don't do that as I get in the order book oftentimes.
Stop loss applies if you are not in monitoring constantly but if you have plenty of time i guess this strategy is not needed
hero member
Activity: 2968
Merit: 687
I thought im the only one who do experience such issue with Binance crash/freeze problem.This do usually occurs when
im on idle state for too long leaving out my pc for how many hours and same as with my tablet or mobile phone.
Im pretty sure that this isnt an issue of my pc nor mobile yet these are good specced ones.This is binance side problem.
legendary
Activity: 2170
Merit: 1427
I have been experiencing browser freezes too, but not solely related to Binance. It also happens on Coinbase Pro and Bitstamp. The interesting part is that it happens after like 10 hours of inactivity, while if I refresh the page or interact with the exchange itself these freezes don't happen. It's either related to a not that maxed out PC setup or something within Windows itself. It happens with every popular web browser.

I have my tablets on a stand and have the sites of the aforementioned exchanges open all the time and thus far I haven't experienced one single problem. It's not ideal, but it's ok enough for me since I only track the prices. Most of my trading happens on Bitmex, which doesn't crash on my PC for whatever reason.  Roll Eyes
member
Activity: 200
Merit: 12
Hey. OP here.
Thanks for all the suggestions - much appreciated. I've had a lot on my mind so am only just getting back to this.

A desktop app!!! that sounds like it'll eliminate the issue.
I am using a pretty good machine, well - minus a GPU, which I ironically sold to miners... in December 2017..... (such bad timing..)
I do have an i7-4790k so I'm fairly confident that can handle the 'graphics' - i mean i can play games like CSS and L4D1. So I doubt it's that.
I only seem to have issues like this on GDAX and Binance. All other websites work just fine.

I regularly clean the cache on the browsers and they're up to date.
Bit of a mystery.
I'll give the desktop app a whirl, the smartphone app too.
If they both don't work out - I guess I'll contact support.
---

Just today I pressed BUY and it said 'order submitted' - then nothing appeared in my open orders... so i thought it'd bugged out after a min and clicked it again, same thing.
So I refresh the page - and I have two limit orders.
Pretty annoying tbh but hopefully the apps will work out better for me.
Thanks again, I'll update in time with what worked.
Regards
TG

Edit: Wow the desktop app is so much better.
I forgot to mention - I have to run the website in basic mode, Advanced layout crashes the page in seconds.
But the desktop app is the same or very similar to advanced mode layout.
It also runs smoothly!!!! no clunky wtf is this stuff.
hero member
Activity: 1134
Merit: 515
I have been making use of binance for my trading activities since 2017 and I have never experienced a down time before or a crash in the website so I think it is from your end, maybe the fault is from your network provider.

I have experienced some crash on different website and once I try to find out the cause of the crash, I always discover that the fault is coming from the network providers I am making use of and not the website.
hero member
Activity: 3052
Merit: 651
Never had the same issue as yours but never really tried it too with Google Chrome browser.
Just using the mobile application and all are smooth as always.
Also the buy and sell keeps on updating without even refreshing it.

Try updating your Google Chrome browser or use another. Mozilla might be the best choice, also for security.
Hope it will work.
hero member
Activity: 1218
Merit: 534
Binance is my favorite exchange and I recommend it to all my friends.  Never had a technical issue and they are one of the most trustworthy exchanges that handle large volume.  Of course they are a business and sometimes they make unethical decision based on money but that is capitalism for ya.
full member
Activity: 630
Merit: 102
I am using Binance mobile app and never experienced any problem like freezing or crashing. It is one of the best cryptocurrency exchange I have ever used. I don't use the main website much. I think you should try the mobile app, it is really useful and the interface is so easy to use.The problem might be with the browser. Try clearing cache and cookies.
full member
Activity: 1092
Merit: 117
I have used Binance only about 3-4 times and never faced any kind of problems like crashing or lagging. I dont know if your browser could be a problem since the majority of us are using Chrome, so i am thinking your computer could be a problem. Maybe you dont have the latests updates of your window, maybe you dont have all drivers installed or maybe the problem comes from your browser because it was installed incorrectly.
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