DONT DEPOSIT ON HITBTC - page 2. | Bitcointalksearch.org

adroitful_one

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Quote from: Jercyhora2 on November 11, 2019, 04:14:26 AM

Quote from: jhenfelipe on November 11, 2019, 12:36:47 AM

Quote from: Jercyhora2 on November 10, 2019, 09:14:21 PM

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.

Please explain it clearer. When you say it was converted to XRP then BOX then EOS, you mean it happened without you taking that action?

The problem may be from:
   1. Your HitBTC account directly
   2. 3rd party app you used to trade
   3. HitBTC API, if you are not using the updated version (v 2.0)

I'm afraid you could get back your assets, but start on checking all the histories on HitBTC directly not on tabtrader app.

My funds is not actually stolen.
My XRP is sell at BTC, Then after that BTC to BOX then BOX to EOS.

Then he/she sells my fund at low then buy at HIGH. Until my coins is gone.

Do you got me?

Change your password and enable 2fa as soon as possible. You may be able to save some of whatever funds are left if you hurry up and get the guy locked out of your account. More than likely, it was somewhere else that got hacked and he got your password from that database leak. I really don't think you can blame HitBTC for this one.

BitHodler

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Quote from: Reid on November 11, 2019, 06:49:56 AM

So I just let it be for 1 year. And now, it looks like the hacker got bored since he cannot steal anything. Grin

It might have been automated emails sent to users on a massive scale. It happens quite frequently that a database with emails gets hacked from a site where people are being sent emails continuously.

If only a few users fall for these mails and enter their log-in details, the hackers can access their real account and empty it if there are funds to be stolen. It's sad that it still happens, but not everyone is aware of these traps unfortunately.

LouVandetta

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Been using Hitbtc for a few times since years ago, everything's fine on my end. As everyone said, most likely your account was hacked. You just don't know it, yet. Have you ever clicked any suspicious links or anything? Well, I sometimes got an email login attempts from hitbtc and the location was from outside of my country, eventho I didn't login to my account. But I doubt that hitbtc itself was the one using your account to spend it on some alts.

NewRanger

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Quote from: marcbitcoins on November 11, 2019, 04:05:16 AM

Most probably your account was hacked that if you did not able to enable the 2FA security then your Ripple will be stolen instantly. HitBTC is one of the most reliable exchanges that even it has the highest service fees but it can be trusted if you are vigilant with your accounts.

we need to check on withdrawl history,this is the only way to track why thats balance should be zero.hitbtc actually good exchanges,for more 2 years i am never found problem with my account,neither hacking case or deposit withdrawl status the only thing that be disadvantages hitbtc was its fee to high if compared to another exchanges.setting up our 2fa could make our account security maximum.

crossabdd

legendary

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I trade on HitBTC since 2017 until now. and my funds remain safe. maybe your account has been hacked. today many fake HitBTC applications. I think you have used a fake application and entered your API key. or someone has hacked your email. try to change all your passwords and renew your api key, and delete the old api key.

Reid

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Quote from: pamsugas on November 10, 2019, 10:10:17 PM

it's possible your account was hacked ...!
I have not had a problem with HITBTC in 2 years.
it's better to change the password to secure your account

Yes, this might be it.
Mine is also hacked somehow.

Still, HitBtc is sending me e-mails that I have logged in to a certain country.
It is like everyday the hacker is trying to look at my left account if I have deposited some coin or whatever.
Since I do not care anymore, I didn't open it again because of lack of security also. I didn't have 2fa enabled and other stuffs for security.
So I just let it be for 1 year. And now, it looks like the hacker got bored since he cannot steal anything. Grin

Pamadar

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Quote from: Jercyhora2 on November 11, 2019, 04:14:26 AM

Quote from: jhenfelipe on November 11, 2019, 12:36:47 AM

Quote from: Jercyhora2 on November 10, 2019, 09:14:21 PM

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.

Please explain it clearer. When you say it was converted to XRP then BOX then EOS, you mean it happened without you taking that action?

The problem may be from:
   1. Your HitBTC account directly
   2. 3rd party app you used to trade
   3. HitBTC API, if you are not using the updated version (v 2.0)

I'm afraid you could get back your assets, but start on checking all the histories on HitBTC directly not on tabtrader app.

My funds is not actually stolen.
My XRP is sell at BTC, Then after that BTC to BOX then BOX to EOS.

Then he/she sells my fund at low then buy at HIGH. Until my coins is gone.

Do you got me?

Agree with other replied since you are not the one who's dealing with this actions, there's a big possibilities that your account is being compromised, there's someone who's executing your account and do the trade or there's also possibilities that there's glitch over the exchange. You can try reaching the support and ask for some explanations so you'll be able to act accordingly and avoid further damages to your account.

Jercyhora2

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Quote from: marcbitcoins on November 11, 2019, 04:05:16 AM

Most probably your account was hacked that if you did not able to enable the 2FA security then your Ripple will be stolen instantly. HitBTC is one of the most reliable exchanges that even it has the highest service fees but it can be trusted if you are vigilant with your accounts.

I understand, this my fault. I didn't secure my account. I'm planning to transfer my funds on Binance. Did Binance requires users to undergo KYC?

ice098

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Quote from: leavolnhals on November 10, 2019, 11:12:40 PM

This problem has happened a lot and it seems your account has been hacked before. So the transaction happened automatically and I think your computer was infected with Trojan virus or your account was stolen by someone.
It is better to create a new account and reinstall the window to avoid the old viruses running again.

I agree, there are many cases before im not sure if until now, that there are some hitbtc deposits are missing, that is why since then when Im using hitbtc first, I will send a little amount first maybe half then wait for it in my wallet so that I will be assured the my coin will successfully received.

Furious 7

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Many problems occur frequently on HitBtc I also feel the same but at that time my assets on HitBtc were unprofitable, often received notifications from e-mail messages containing IPs from various countries that entered my account, from there I knew that the Hitbtc exchange was indeed vulnerable happened, so be careful.
And I think the OP balance has been lost because it has been hacked.

AliMan

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As I analyze the scenario, I think there was a big lapse that have overlooked on your end. Hacker was possibly taking dominance with your security which was totally breached. On my experience with hitbtc last year, I never had a problems like this which had issues about funds lost. I got some pending withdrawal also that took one day, which isn't confirmed but eventually their exchange administration fixed the problem and was returned to my btc wallet balance.
I suggest that you should raise these concerns to hitbtc support and inquire about your problem. To make this issue clears on your end contract the telegram group of hitbtc here: t.me/@EN_HitBTC

Kemarit

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Quote from: Jercyhora2 on November 11, 2019, 04:14:26 AM

Quote from: jhenfelipe on November 11, 2019, 12:36:47 AM

Quote from: Jercyhora2 on November 10, 2019, 09:14:21 PM

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.

Please explain it clearer. When you say it was converted to XRP then BOX then EOS, you mean it happened without you taking that action?

The problem may be from:
   1. Your HitBTC account directly
   2. 3rd party app you used to trade
   3. HitBTC API, if you are not using the updated version (v 2.0)

I'm afraid you could get back your assets, but start on checking all the histories on HitBTC directly not on tabtrader app.

My funds is not actually stolen.
My XRP is sell at BTC, Then after that BTC to BOX then BOX to EOS.

Then he/she sells my fund at low then buy at HIGH. Until my coins is gone.

Do you got me?

But if you don't have control of your funds then it is good to be considered as 'stolen' isn't it.

You can also browse this thread, Is it safe to use Z Trader or TabTrader?.

Only two pages though, and almost everyone says that it is safe until someone hacks you.

TGD

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Wen Rolex?

Quote from: Jercyhora2 on November 11, 2019, 04:14:26 AM

Quote from: jhenfelipe on November 11, 2019, 12:36:47 AM

Quote from: Jercyhora2 on November 10, 2019, 09:14:21 PM

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.

Please explain it clearer. When you say it was converted to XRP then BOX then EOS, you mean it happened without you taking that action?

The problem may be from:
   1. Your HitBTC account directly
   2. 3rd party app you used to trade
   3. HitBTC API, if you are not using the updated version (v 2.0)

I'm afraid you could get back your assets, but start on checking all the histories on HitBTC directly not on tabtrader app.

My funds is not actually stolen.
My XRP is sell at BTC, Then after that BTC to BOX then BOX to EOS.

Then he/she sells my fund at low then buy at HIGH. Until my coins is gone.

Do you got me?

Obviously done by hacker. HitBTC will not waste time and put in line there reputation just to compromised your account? Does your account has a 2FA or mobile verification security?
This kind of thing happened to me on CEX. The hacker trade my assets until it get zero. He do that after he failed on withdrawing my funds. This kind of hacker is cancer of this community.

iamaruf

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Quote from: Jercyhora2 on November 10, 2019, 10:59:08 PM

I almost forgot, I'm using tabtrader. My funds is not stolen, it has been Buy High and Sell to until it becomes empty

did you find your fault ? Or have any more issue in this question?
Thats why I don't use third party apps to trade.I always prefer to do manual trading.

Jercyhora2

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Epsilon Omega

Quote from: jhenfelipe on November 11, 2019, 12:36:47 AM

Quote from: Jercyhora2 on November 10, 2019, 09:14:21 PM

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.

Please explain it clearer. When you say it was converted to XRP then BOX then EOS, you mean it happened without you taking that action?

The problem may be from:
   1. Your HitBTC account directly
   2. 3rd party app you used to trade
   3. HitBTC API, if you are not using the updated version (v 2.0)

I'm afraid you could get back your assets, but start on checking all the histories on HitBTC directly not on tabtrader app.

My funds is not actually stolen.
My XRP is sell at BTC, Then after that BTC to BOX then BOX to EOS.

Then he/she sells my fund at low then buy at HIGH. Until my coins is gone.

Do you got me?

marcbitcoins

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Activity: 854

Merit: 108

Most probably your account was hacked that if you did not able to enable the 2FA security then your Ripple will be stolen instantly. HitBTC is one of the most reliable exchanges that even it has the highest service fees but it can be trusted if you are vigilant with your accounts.

Ararbermas

sr. member

Activity: 2016

Merit: 283

You account got hacked men thats why there are history before your balance disappear. You should change your password as soon as possible to secure your account. Don't blame the exchange cause it's not their fault why you are now facing this kind of problem. In fact they don't have issues like yours based on simple research. And you know moslty exchange nowadays has 2FA, wherein maybe you didn't enable it before putting you money. because that's is the most important to prevent hacking.

tambok

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Quote from: Jercyhora2 on November 10, 2019, 09:14:21 PM

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.

Anyone similar to this situation?

We understand how you feel and we know how hard for it to check that your balance is empty, but please do understand, that there is nothing we can do here, so better to ask support from the team, if the support team didn't response to your concern and doesn't provide you any proof with what happened to your account, then maybe it was hacked or due to some reasons, so better to check it with their support first before ranting here.

Yaunfitda

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Quote from: joniboini on November 11, 2019, 01:07:28 AM

Quote from: Jercyhora2 on November 10, 2019, 11:29:30 PM

I let my phone, under flight mode minute later then when I turn the data on. This happens

Did you expose your API key somewhere? It looks like an API abuse to me, at least if you don't get any log in notifications or something like that.

If a hacker got your API key and use it to trade, then it's the same as losing your money. Better disable the API first and try to find out how and when he got your account. This method is really dangerous and not even Binance could protect you.

Most likely this one.

To the OP, don't like to sound rude here, but I guess your money is gone and it could partly blame yourself here. Not defending HitBTC because it's a shitty exchange, but it seems your account has been compromised already. Start a new slate, but this time be very careful specially if you are traveling and using your smart phone and using public and free WIFI out there.

piebeyb

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Bitcoin Trader

Quote from: Jercyhora2 on November 10, 2019, 09:14:21 PM

My balance is emptied! I don't know what happen but my XRP converted into BOX then trade into EOS until it became empty.
Anyone similar to this situation?

Have you received an incoming email with a different IP from HITBTC, as far as I know you will get login information, if something is strange and different, it means that your account has been compromised. You should change your password and activate 2FA.

Quote from: joniboini on November 11, 2019, 01:07:28 AM

Quote from: Jercyhora2 on November 10, 2019, 11:29:30 PM

I let my phone, under flight mode minute later then when I turn the data on. This happens

Did you expose your API key somewhere? It looks like an API abuse to me, at least if you don't get any log in notifications or something like that.

If a hacker got your API key and use it to trade, then it's the same as losing your money. Better disable the API first and try to find out how and when he got your account. This method is really dangerous and not even Binance could protect you.

I agree with this, there are many cases of traders using free bot applications to trade and use APIs, so I think it can happen, so far I am safe on hitbtc because I trade manually

Topic: DONT DEPOSIT ON HITBTC - page 2. (Read 581 times)