Topic: DUCKDICE SCAM (Read 571 times)

Dude, anyway, it'll be nice if you can cast off any doubt from us about the possible multi-acc with the account you [in your defense] merely copy-pasted. Perhaps explaining about the why-s I asked here will be a nice start.

It's always like this when you are communicating with support through mail they don't always attend to mail maybe at their own discretion or when they felt is right to reply you that's when you would get their response, to me it's better livesupport but since they referred back to mail then I will say it could be hard for your request to be solved. I could flashed back then when I had little issue with a local gambling site I was ref to contact them through mail and it took about months plus to get my problem solved.

Guys, anyway , I didn't receive even my deposit back. I'm not even talking about money that I won.
They just ignore my e-mails. On live chat I receive answer:
"Sadly we in live support don’t have that information since our core team and security department deal with this kind of cases via email due to its sensitivity"
So fucking trash scam casino.

I'm not going to draw the conclusion here through the usernames. OP has already said above that DuckDice randomly generate a username for all the new registered users, which is pretty same there. Based on my 6 years gambling experience on DuckDice, I can confirm that he is right about the randomly given username. However, the last active time of 'drhouse99' and account registration time of OP can't be a coincidence here (highlighted by holydarkness above).

Don't you find the two similar usernames weird? They are very similar looking and both were banned for sports abuse. Although his explanation about copying the text from a different scam accusation is theoretically possible (I personally don't believe it), I am not buying the story that his account is banned for a similar reason another account with a similar username got banned as well.   

Thank you for validating it. I guess it is now even more valid to question how does OP exactly landed on drhouse99's thread instead of the first result.


He uses different KYC for each of his account, I think it's quite a similar situation that previously happened to BC with Joanna226 and ghostingura2 [i.e. the abuser bought people's credentials to fake KYC]. I'll assume that the investigation is still ongoing because DuckDice wants to cross and dots everything, much like when BC did a video verification although they've suspected a foul play.

I believe that the 'Forum Search' filter gives the same result to everyone. And those topics appear at the top which wording percentage match most with the searched words. 'drhouse99' topic isn't appearing at the top if I search with 'Duckdice scam', the same topic is appearing at the top for me which is in your screenshot.

Why OP's account is still under the investigation process if both sports provider and DuckDice clone detection system have found the connection between those accounts? Has he supplied valid KYC documents from both accounts?

Honestly, if you use search engines, they will give different results over time. For example, Yandex gave the first answer from drhouse99 https://bitcointalksearch.org/topic/duckdiceio-scam-5496834, but a Google search gives the answer from Furtikzergagil. https://bitcointalksearch.org/topic/scam-duckdiceio-5446294
But in my opinion, your assumption is very reasonable and serves as even more evidence that the OP was not entirely honest. I often see casinos accused of not paying out winnings, but in most cases, this is due to the user's fault. The entire casino security system is triggered when searching for duplicates, and they can allow users to play for a long time, but when it comes to withdrawals, questions will always arise. Casinos should not give away all their detection methods; otherwise, they open loopholes for cheating.

It's not just a matter of typo and forgetting to remove a copied part. From their side, they confirmed that their detection system [both by them and the one by their sports provider] caught similarities. And if we suppose that they "made up" those statement [which can be proven rather easily on a 3rd party mediator], the findings made on the forum rather points out to that possibility as quite likely.

But let's amuse a benefit of doubt for a second. Judging from your explanation number 3, it can be inferred that the result you get is roughly similar with what I displayed on post #28, that the case by drhouse99 was not on the first result. Interestingly, the post being displayed was not the one by OP, it's a reply made by someone else. So, at glance, you wouldn't know what's the case is about.

In order to learn about it, you have to click it open. From this, there are two possibilities. One, you skipped the first entry entirely, and that'll bring us to a question: why? Or two, you read the first one, ignored it although it has a better format and detailed information, and choose to copy a wall of text, which brings us to a question: why?

And here's another why: you go to the forum and use their search feature instead of utilizing search engine like common people do?

If I read this reply rightly, the claim they paid up the initial deposit but on the other account


Maybe that was what @bobstone refereed to in his initial replies, or perhaps there was a mix-up as he admitted in one of his posts.

This case is getting more complicated then it should be. First the Duckdice claim that they have paid the OP. They are not willing to show the transaction ID as per their privacy policy (and that is OK) but now all of sudden we are dealing with multiple accounts issue.


I would like to ask the Duckdice support that regardless of OP has one or more account, they first told that OP has been paid. So if they paid the OP, then even if OP is lying, OP should have got the money. Did the duckdice really paid him as they claimed before  

Away from the copy-paste-typo argument. The timeline of the last active of the old account, time of creation of the new account and the new post via the new account is something that can not be under looked. It appears as though OP logged into the other old account shortly before deciding to create a fresh accusation via the newly created account.

June 13, 2024, 11:17:22 PM Time of registration of New account (Yxuyovysis384)
June 13, 2024, 11:26:57 PM The time the old account as last online (drhouse99)
June 13, 2024, 11:56:49 PM The time this accusation was made

All this happened within 40 minutes. I believe in coincidences but this?

Maybe we will just have to wait for the investigation results from Duckdice, but there is probably more into this case.

Actually the reason we are considering Yxuyovysis384 and Ykavyvu776 connected is due to our sports provider security team, aswell as our own clone detection system which has linked these 2 accounts  .

What I pointed out earlier from this thread is simply OP's slip-up regarding covering his tracks on bitcointalk and making it seem like a genuine accusation.



Kirito89,

Duckdice Support.

1. Drhouse99 had very similar situation. That's why I took his/her post as example. Perhaps we had a bet on the same event or outcome and all bettors on that event were considered "abusers".Which, of course, is unlikely. I'm more inclined to believe that duckdice periodically just doesn't pay out winnings, as the blocking happened exactly after the request for winnings.
2. "similar usernames" : You don't choose your username by yourself. Duckdice generates it randomly after registration.
3."Usually the user reads only the first post, but you took the next one as an example." An ironclad argument. No comment.

The post was written for the purpose of contacting the administration. If duckdice had linked my account and Drhouse99's account, they would have mentioned it in the beginning and would have attached proof, but this way they just decided to get caught up in a typo in the text.
Also, the reason I chose this forum to write this post is because of the direct link on the duckdice site. I thought I could get some help in resolving the conflict here.
I have no time or desire to argue with anyone. I just want my money.

If we refer to the second part of my post above, though, I think there is actually a possibility of something worth questioning from OP's narrative. The time of account creation can be coincidental and hardly a smoking gun, but his narrative that he used the forum search feature? And he goes to the second thread on the search result instead of the first one?

I think what commonly happen is people typed "duckdice scam" on Google and landed on this forum instead of landing on this forum and searched with its search feature, and people will usually goes with the first result instead of the second one. Granted, the second one was more recent, but if they open the first one [the one by Ozafejyw782] as people would normally do, and later opened the second one by drhouse99, one would rather likely to prefer to copy the format by Ozafejyw782 as it has more... neat look compared to drhouse99's which basically a wall of text.

Those things weighted, I think it's quite acceptable to mull over the possibility that OP "landed" on drhouse99's thread because he already know the thread exist.

Though, above all, mahdi, do you mind to do us a favor and validate one of my findings? If you type "duckdice scam" on forum search feature, will your result come like mine above or will it shows drhouse99's thread as the first entry? i.e. does the forum search result come the same as every people or it has its own algorithm or the likes that influences the result being displayed.

So, the final decision hasn't been made yet for the OP's issue. The user still has the opportunity to get the refund after the final decision, isn't it? Doesn't his KYC data location match with his account login IP address?

As 'holydarkness' has clarified above, it is pretty clear that OP had copied the first clause of the accusation from this thread. Are DuckDice team considering this copy-paste mistake to address 'Yxuyovysis384' and 'Ykavyvu776' as connected accounts?

It'll be this one. I have to say that the "accidentally copy and paste" thing might holds some weight, given the accidental typo was also included. The real username of the player on that thread was Ykavyvu766, he mis-typed a character on his opening post, which the OP copied here, so yeah... it might be true.

However, the similarities in their situation [doing only few games before being banned, the bets of choice are sports-betting instead of casino] are rather uncanny. Also, read below,

---

The case --seemingly-- resolved in favor of DuckDice. That player never make another post to pursue the matter although he can be online just a couple days ago. So, in a way, that case is not "resolved" in a way that the player did not get what he intended to get.

This is where you come, with a relatively similar username [characterwise] and... oh, relatively close time of account creation with the time when drhouse99 last online,



And, other thing that I find a bit strange... I tried to retrace your step, you say that go to the forum and searched with forum search feature? Not google or other search engine? That thing itself is a bit... unusual, but this is what actually shown if you do a "duckdice scam" on the forum search system [I hope others can verify by doing a search with that keyword themselves, see if the result come differently]:



Wouldn't logically you'll go with the first one you stumbled upon? Duckdice.io [SCAM and SHADY behavior]? Especially as that one is very well crafted and easier to understand due to it following forum's suggested format.

I don't understand, you're just ignoring what's going on.
I will describe the sequence of my actions in writing the post:
1. Going to the forum.
2. I type duckdice scam in the forum search. I find a similar post.
3. I copy and paste it into my post. I look at what I wrote as a PLAN for writing my post. That is, I look at how I should roughly describe the situation. Step by step. Then I simply replace part of the copied post with a description of how my situation went.
I can't just stupidly copy and paste without changes, because the situations are different, I think it's clear?
And it just came out that I didn't clear one line. It was clearly visible that the login was specified 2 times and different.


About the fact that I haven't provided proof that I've been ignored for over a month. Bosbtone himself confirmed it, read more carefully.
Also why the casino admin did not name my other logins, if according to them I used several accounts? They only told about it when I myself wrote that I made a mistake in the post. After that the casino administration decided to get at least something, as they have no evidence of multi-accounting and will not.

Also the duckdice administration wrote that the issue with Ykavyvu776 has been resolved, but how is that even relevant to me and why would I make this post to rehash a resolved situation?
Did this user and I send you the same wallet or what? What you are writing is absurd. It doesn't lend itself to logic.
If you want to solve this issue with me, you should have responded to my emails first.

Hello again,

Like I've said, you've made a "mistake" and posted 2 of your alt accounts, which you've edited, but thanks to Loyce who archives all edited messages, it was easy to point out.

Also, I am not "bobstone", I'm a different support agent that took a look into your case thanks to holydarkness's dm.

Can you please specify which "thread" you copy pasted with the username Ykavyvu776?  



Kirito89,
Duckdice Support.

Actually, your proof about you being ignored for a month is not justified since you cut the email conversation right when you send your username which is almost a month when the casino support ask for it.

The email history show that you are the one just recently answered to them with your username. Also the fact that you violated multiple account tos which is proven with your unedited post makes you guilty for their verdict on your account.

Well, it sure does not look good for you regarding the multi account situation.
Sure you can say it was a "mistake" but still it is strange. I mean, your post also doesn't really look like you copy/pasted anything to be honest, which is another flag.

By the way, your account and the one called Ykavyvu776 have been blocked almost the same day so it seems, coincidence?

Looks a bit strange now, you have to admit that.

Once again. I have only one account Yxuyovysis384.
I have nothing to do with the other accounts.
I originally wrote this post to attract the attention of the casino administration and tell about my situation. Now this casino is trying to turn everything in its favour. Do not forget that they ignored me for more than a month, and now they are trying to link me to another account. Adminmtration casino just wants to get out of this situation pretending that they are right and such behaviour "had their reasons".

Bobstone is now trying to turn the situation in his favour.
As I said in my correspondence on duckdice.io, I took one of the posts about a similar situation as an example to write my own, as I had not written such a post before, and after reading the rules of the section itself on this forum, I saw that the post should be clearly structured.
That is, in fact, I copied someone else's post, changing it to fit my situation and accidentally did not delete someone else's login at the beginning of the post. I think a lot of people do that. Also, the screenshots I attached to the first post clearly show my login.
For some reason, no one from the duckdice administration noticed this error until I pointed it out myself. Also on the screenshots that I attached to the first post, my login is clearly visible. Exactly the one in question. Now bobstone is trying to make himself look right, but one typo, which I reported myself, does not prove him right. One can only realise that the person does not read addresses carefully. I also still have not received a reply to my email and have not even received my deposit back.

Did you check your other account? Please check the address you're using for Ykavyvu776, perhaps the fund were transferred there.

I initially doesn't understand how does a casino can mixed up two different case, but then I realized that you apparently have two different account, so what happened here is perhaps bobstone initially investigate one account of yours, be it Ykavyvu776 or Yxuyovysis384, and then got mixed up with another.

By the way, the forum archive everything, so even when you edited your post and omitted some initial information, those info can be easily dug out and be re-presented.

---

Edit: I made half of this post earlier, but have to attend to an IRL matter, come back and finished my post, oblivious that Kirito89 had made a post when I leave the forum.

Hello, I would like to address this situation a bit.

OP has been flagged by the sports provider, including our clone detection system with using multiple accounts to take advantage of the sports betting system.

OP actually "makes a mistake" in his opening post where he states 2 of his usernames, he uses a lot more though, but in his initial OP he had stated usernames: Ykavyvu766   and  Yxuyovysis384.  I'd actually like if one of you kind bitcointalk members can recover his unedited OP where he states both usernames, basically he removed the  Ykavyvu766  one from his OP.

OP has received his deposit back on account Ykavyvu766 and is now chasing his deposits on accountrat Yxuyovysis384 aswell.

Account Yxuyovysis384 is currently still under investigation, as OP has used different KYCs for all his alt accounts.

Regarding the part with "just post the transaction, its public data", as being a registered company, we do comply with GDPR matters and laws that we must follow, so we are currently waiting from the legal department on confirmation if we can post the full transaction hash, or to expedite the procedure OP can give us permission here to post his transaction.

Will follow-up once I have more updates on this.


Edit to add:  Here is the unedited version of OPs message where he stated 2 usernames, of his 2 alt accounts, where he was arbitrage betting on both, using 2 different KYCs   
https://loyce.club/archive/posts/6421/64210004.html


Best regards,

Kirito89, Duckdice Support.

What if the user insists that you did pay him, yet you did... What next?
If it's damaging your reputation, are you not obliged to share the TX ID showing that he was paid? After all, this is the blockchain where all transactions can be viewed by the public.

I think you are just being too timid. Just share the TX ID.

Bobstone, send me txid on my mail. I didn't receive anything. You're either confused or you're trying to trick me. Probably both.

I think the problem here is user data, Users can share their data at their own will, however, we have data from their correspondences, transaction history, deposits and withdraws etc. that we should not share unless specifically asked to share by the original poster.

There is actually even more confusion to this, as i can't verify with bitcointalk that this is indeed the same user at all, so we can certainly share tit for tat information e.g. on the same grounds, if user posts a screenshot of a transaction, we can post the link to the transaction and etc but no business on a public forum should be displaying the data of users without their explicit permission

hope that clears this part up

Bobstone,
DuckDice Live Support

OP has been paid, what details i can make public is a strange question, is OP willing to provide the address he provided us that he wanted the transactions sent too? etc

Bobstone
DuckDice Live Support

That wouldn't be possible, OP got banned from his account, he can login and retrieve his betting history. DuckDice can provide it for us, but most likely than not, casino will not provide that kind of information as they consider them the players' sensitive data and privacy.

TXID should be good enough to give us a better understanding of their position on this story.

OP please post screenshots of your sports bets.

Thank you.


bobstone, can you perhaps clarify about this matter? Perhaps send us OP's return deposit TXID? I believe you have his consent to publish that information. And, how likely is it that you got things mixed up again? Given OP claimed that he's yet to receive any, and you said that you have, perhaps you were looking at other case when you wrote your response above?

If you have send the return deposit and it can be proven by TXID, though, then it'll be safe to assume that there's something about OP than meet the eyes. Otherwise, he said the truth that he didn't get his deposit and you can perhaps mull over the possibility of having a consecutive oversight.

No, this is my first ban ever. I used usdt for deposit, so there is no chance that the payment is still "pending".

Do I sound like I am satisfied? If I am, wouldn't I stop questioning things? Instead, I asked OP for other clarification, am I not? I'm simply thanking bobstone for his very prompt reply, as I expected to hear something back for perhaps a couple of days instead of an hour, given his last online activity was about a month before.

---

May I know whether you're previously had some situation with other casino? A limited bet or being accused and banned for arbitrage betting, perhaps?

just curious, what crypto did you use to deposit on their casino? if it is BTC, any chance of providing any evidence? I am not saying that you are lying but it'll be better to show that you haven't received the deposit in your wallet yet.

@Bobstone, the OP claims that he hasn't received the original deposit amount, would you mind sharing the TxID of the transaction you made to his wallet?

Bobstone lied. I still haven't even received my deposit yet, I also have not been contacted personally by anyone regarding this issue. As I said before, this is a gang of scammers. "We are accusing you of something, but we don't know exactly what yet, we don't have proof either, but we need to believe you, we are paying out winnings to someone". That was roughly the message of their previous responses. What a joke...
Still waiting for my money

Are you really satisfied with this reply? I find it a bit weak to be honest.

Sure it's good they already refunded the deposit but just claiming OP did arbitration bets ( which in no way harm a site  ) sounds kinda easy, doesn't it? Also bobstone wrote "this might be arbitrage or other mechanisms" . So what is it exactly? What kind of explanation is that? Don't they even know what they are accusing OP of? It sounds strange to me to not give any real info.
But I guess we see that all the time in here. Accusations against players but rarely any proof. Players always must send proof of anything but casinos/bookies don't, I never understand that. Why doesn't this apply to both parties?

DuckDice is actually one of the casinos who are very prompt on handling cases upon being notified [as evidenced on this situation] and one of the very few that --at least according to what the data said on my list-- have a 10/10 reputation of resolving an issue.

Previously, as explained above by their representative, the long silence was due to a mix up, and that they profusely apologized for that. However, it seems their original standing stays, that you're violating their sportsbetting rule.

Granted, you only made 5 bets on DuckDice. However, if you previously had similar case with other casino who happen to share provider with DD, there is a chance that the detection and record carries over. Did you?

---

bobstone, thank you for the very prompt reply. That's way sooner than what I actually expected to be.

OK, an update on the situation,

Some bad communication on our side internally, we believed this to of been solved already however it was mixed up with another case of abuse we were investigating thus my comments about multi-accounting in the previous post.

We have now paid OP his original deposit amount, his wins are still, unfortunately, forfeited as per our policies regarding people flagged for intentional sports abuse.

Apologies this really shouldn't have gone on for as long as this or required OP to post on bitcointalk for us to notice, we will investigate our procedures and make sure in future such a mix-up cannot happen again.

I will stress this is an extremely rare situation, our provider is very stringent in ensuring checks are fair and thorough.

Bobstone
DuckDice Live Support


 

That is such a lie. I made about 5 bets, 3 of which were live. I guess the point is that I increased my deposit 4 times, so why should you pay it out, if you can just declare me an abuser and not pay anything.
I read other posts with complaints about duckdice.io, in which I noticed a large number of dishonest actions  of this casino. So my advice, stay away from them and do not carry their money. There are much better alternatives.

Hi,

Thank you for getting in touch, in this circumstance what's occurred is OP has been identified for sports abuse by our sports provider, this might be arbitrage or other mechanisms. In most circumstances the identification is correct however we accept occasionally someone might be incorrectly identified.

Once flagged for sports abuse, we suspend the activities of the account and return any deposited amount, in some circumstances it might be the case that the has been using multiple accounts and has already withdrawn a lot in profit before the abuse was detected so already has had the deposit reimbursed.

I will investigate this matter and make sure everything is correct, I believe it's the case of the former, that OP had multiple accounts instigating sports abuse and has been reimbursed already but I will take it to the team and update here when I am sure everything has been resolved.

Bobstone,
DuckDice Live Support

Perhaps Kirito89 or bobstone are more suitable to be reached for this matter, as they're previously and seemingly the ones who attend to and handle these kind of situation. Both of them have been offline longer than duckdice have, but perhaps a PM can wake them up.

I'll try to shoot both of them a PM.

It certainly sucks to go for over a month without support even trying to respond to your email.

This is their official thread: ✅ DuckDice.io 🎲 Rakeback 🎲 Races 🎲 Faucet 🎲 Deposit Bonus 🎲 Jackpot 🎲

And this is their forum representative DuckDice.io, who has been offline for around 10 days. I am going to send them a PM regarding this thread, perhaps we should expect an answer from them when they log in and even some help to get that issue resolved as soon as possible.

Hello everyone. I would like to tell about my situation with online casino duckdice.io.
SCAM amount: ≈2200

So, the situation happened on the 6th of May, if I remember correctly. After I won a few bets on sport , I decided to withdraw my funds. I requested the withdrawal the next day.
On the next day after requesting my winnings, my account was banned. I contacted chat support that could not give me any specific information about my account and only told me to contact support via email. I was told I would get an answer within a few days. At the moment it has been more than a month since my application and I still have not received any reply. My account is still blocked.It seems that this company just allows itself to brazenly steal its clients' money and block accounts for no reason.
I would like to bring the situation to the public and urge the administration of duckdice.io to unblock my account and withdraw all my money, including my winnings.
My login: ​Yxuyovysis384

Proof:
https://paste.pics/R64OA
https://paste.pics/R64OK