Hello,
A quick glance at your case and it seems you've been flagged for arbitrage betting, where you've placed bets on multiple sport events which allowed you a edge over the system, thus the sports provider has cancelled your winning bets and the balance/deposits were returned. Will try to get more information and get back here once I have an update.
Kirito89,
Duckdice Support.
This is the second time that you accused your player of arbitrage betting is it going to be like this when one of your players wins, if it's true that the player you accuse is guilty of arbitrage betting and it comes from your sports provider because they communicate it to you better post a screenshot of that communication.
Or let someone do a mediation to verify the accusation, or we will have a weekly complaint like this whenever one of your players wins.
Thank you all for supporting me. I got a reply from the subredge, all right I was accused of arbitrage betting, but I did not bet any arbitrage bets. They were regular bets, not which I lost, not which I won. I will be creating duck fraud threads until it resolves my issue. I bet honestly, they have a very bad attitude towards players. I attach a screenshot. https://prnt.sc/re0HGB3qjM2A Don't worry it's a safe link. My duck login is Furtikzergagil and my email is [email protected]