Topic: duckdice.io - page 2. (Read 1208 times)

Probably it's their first time having this kind of problem so they end up having to take drastic measures which causes them to do this. I mean when panic ensues, pretty sure that you're going to be doing something irrational only to regret it later but it's still not unforgivable that they didn't put all the evidence early on the post.

There are still a lot of informative posts on Bitcointalk, your thoughts are on what basis you see the downfall. You have strong reason to suspect this member. But you also wrote against them without any evidence which may be difficult for us to understand. Because a lot of crypto gamblers come here and post in the hope of finding a solution to their problem, so I can't think of anything bad against him at first until I catch him.

bring evidence buddy. as i have posted all.
and here how you accused a user with a serious case "Child Porn"
https://bitcointalksearch.org/topic/idiots-warning-duckdice-5369223
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Proof has been posted here against you about 2 times now , but you chose to ignore it , also Kibris made a post about how you've scammed him on the duckdice forum .

people have to learn accusations from duckdice.io moderators. as u have already accused a user with children  porn. and when he ask for the proof your support run away
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I like how you continously throw the trail off you once your history and deeds get put into the spotlight ,   P.S. for anyone reading this thread,  there's an user who made a Scam accusation against this OP for stealing 3000$ from him ,     which coincides with the reason I permanently muted OP.

This is my last comment here.

1.    I've muted users that day because they were spamming on the eng channel , I've looked into their chat history and all their messages was a "gl" every few hours .    When you asked why I'm muting I told you " look on the bright side , active users will have a better chance of rain with the spammers gone".

2.    I've checked your account , noticed you were crewchellenge ,  the same user who scammed last year one of our highrollers for 3000$ , so I permanently muted you .  The end.

If the accusations are legitimate then I do not see anything wrong with it, after all that is why the scam accusations section of the forum exists at all, however in the case it got too crowded the moderators could always combine all the threads against a single casino in a single thread and deal with the huge number of threads in that way, it would make those sections still difficult to manage due to the increased traffic but I think it could be worth it as the community will be helping those that have been scammed by casinos and that is not a small thing.

It's really important for the employees to be professional as this would reflect to the reputation of a company. No matter how good the services and products of the companies are, if the people working for them have such bad attitude and behaviour, this would negatively affect the viewpoint of the clients when it comes to the services being provided. The duckdice should have trained well their customer service representative on how to handle certain problems and issues and how to fix and resolve it without really making the customer feel bad, harassed, invalidated, or bypassed.

Regarding the incident, it's really much better to store and gather many evidences as you can to serve as proof the moment you escalate your problems to the higher ups. Make sure to take screenshots of the conversation, activities, and the likes to back up your claims. Because there were times that tables turn because of unsupported claims from clients. As for duckdice, let your customer be heard. Practice professionalism and avoid being aloof with problem resolution until someone post you. Integrity and reputation is of very importance in gambling industry.

Yeah giving out some valid proofs in your support will help to resolve the issue not by putting simple claims and opening a scam accusations thread with all the proofs you have will build more trust among members and can help you more with it.

Why you have not posted your details of the problem on the OP and also why you have posted ere instead of scam accusation? If you provided screenshot of cat which I think made for public(all users of the site). If you need any help then you should contact with their support privately. If you can do so, I think that will be helpful for you.

Sorry, I lost track of this thread for a couple of days.

But I think it's fairly obvious to anybody that OP is posting allegations without evidence, this can go on forever,  he also keeps posting the same screenshots that have already been previously answered too by me and then making the same allegations ----note even on above reply, saying the moderator muted without evidence when I've already in this thread stated the evidence he acted on. If there are any direct questions from another user I am still available to comment and clear anything up.

there is only one thing that concerns me and that's our general reputation being commented on ---- we have plenty of happy users who have also commented on the forums and review sites to testify they've had a good experience, I would ask with a critical eye why is there such a disparity in the reviews and question people like me who have been doing live support for duckdice for a long time honest questions. It seems odd we're either a 5 star or a 1 star casino?

please also do remember the original OP's point is discussing a mute, no other claim and has made this much noise about what's still, fundamentally, a mute.

the other commentators have nothing too say other than we already have a ''shady'' reputation apart from some notable exceptions (other duckdice actual users)

but we mostly, only have a 'shady' reputation and bad reviews because of individuals like this who are making this much noise, over. a. mute.


So give us a fair shout, ask me questions, and help me too understand how too begin with so many individuals like OP determined to harm our reputation as i guess a blood sport?

Bobstone
Live Support
DuckDice

The thing is if a site operator does not regulate the excesses of the moderator the site reputation will be at stake but no moderator act in isolation so the action against the user may be approved by the team themselves and not moderators.

Did they mention anywhere that they will recover users loan amounts if they got scammed? I haven't read their terms so I don't know about it.
If they do, they are in trouble. This is something that casinos can't handle. If you are taking or giving a loan, you should be responsible for it. I don't think you should blame any casino for this.

It did not end in a win-win OP created a flag for Duckdice for their shady behavior on their chat board, they do have complaints on the scam section I can support the flag if they are scamming people but when it comes to chatting board it's their own rules they can mute people if they just want to, better to find a good place to chat if you are an active chatter, but it's good that you posted their behavior here so active chatter on chat board knows what to expect when they chat on Duckduice chat board.

Not to take sides whatsoever, but managing people as a mod is never an easy task and i can understand why moderator took that step but then again as moderator you need to have a big heart to avoid any conflicting situations with your custormers....
But good to see this ended in win win for everyone.

This has been a very helpful forum where you can find many tips about crypto gambling site and you can actually see here many good reviews about it, though we cannot lure every gamblers to come here but if they are a responsible gambler they will surely know if the site is legit or not. Muting users on the chat box is pretty normal especially if you didn’t follow the rules, but if you think you didn’t do anything wrong then I guess the site should really explain it to you.

Actually BTT has went a lot downhill nowadays , where most comments are from people trying to add a +1 to their signature campaign, before when there was a issue or something community would pull through and investigate etc the issue , now it's just pages of general nonsense .    Read 2 posts up what I wrote about OP , this dude is full of ....

Yeah. Bitcointalk is a place where useful information is available for crypto gamblers, which can prevent them from making wrong decisions. Everything from casino ratings to user experience exists here. Here gamblers share information about problems that new players may never know.
But sadly, a large number of gamblers do not know about Bitcointalk, so they are deceived by casino websites and lose their money.

Most gamblers choose a gambler website by looking at paid reviews on different websites, they do not know exactly where to get accurate information about a website. Since they made the wrong decision at the beginning of their journey, then when faced with a huge problem on that website they try different ways to get their money back. You are right, if all the victims had shared their problems in this forum, there would have been so many complaints that there would have been a flood of complaints.

I looked into that forum thread on duckdice ,  and it seems the HR story checks out ,       OP  contacted the HR  in pms ,  asking him to go on instagram , to tell him how he can make 500$ from faucet monthly ,    apparently the HR  at some point gave OP the log-in and password to his account , to play the free faucets , then OP   contacted support asking for a bonus , basically stating the big losses on the Highrollers account ,  then OP proceded to tip the 3000$ from the HR account to his account .   A few days later the HR noticed , and contacted support , and OP was muted , which I believe is the correct way to proceed .      Then OP when you created a new account you were muted instantly , probably not to allow you to pull of a " give me your account cuz I'm poor to play faucets please" scheme again.    All this is in the screenshots the victim HR provided on duckdice's forum.         I was also in chat when the HR was fuming once he discovered what OP did.   So I'm sorry richardo , or crewchellenge or whatever , but you're a scammer .

P.S -  I'm a player on duckdice for 4 years now ,    I've never had any issues with deposits/withdrawals ,   I was muted at some point for a mistake on my part , apologized , got unmuted .   I've seen them   pay out a 10 btc faucet withdrawal last year , I've seen them pay out a 30000$ USD faucet withdrawal last month , also think there was someone like 6-7 months ago who withdrew like 1000 eth  .   So yeah  ,for me it's pretty legit.  

Also OP , I remember a few months back you created another bitcointalk account ,  claimed some bullshit  about how  it's impossible that you got 30 reds on 10x in 100 rolls or smt like that  ,  now you're here with a new account .

That is the point , if every victims of each crypto casino will find out that the sites are being forced to release their funds after making a thread here, then what is gonna happen to our beloved forum here specially Scam accusation section/Reputation Section/Gambling section?
these 3 section will surely be filled with tons of complaints expecting they will get paid or be entertained of the sites they are accusing .