Topic: duckdice.io - page 3. (Read 1208 times)

I'm not playing on Duckdice and after reading I cannot and recommend others not to, every feedback should be addressed and take note of so they can improve on that areas, but if they are ignoring these bad feedbacks and only entertain good ones they don't have a good reputation, once a legit complaint or bad feedbacks arises, every casino should be challenged to address it, because the community is reading all these bad feedbacks and react to it.

Thats why giving out effort on making out some research would be always or should really be a standard thing for someone who do tend to deal off not only on investment but also something in related with
depositing funds into any platform whether its a service or entertainment time.
If you have just able to read up those reviews earlier then you might have able to save up your ass into these kind of websites.There's no way that those issues or complaints
would be resolved on.
Yet there  are lots who had end up on the same fate thats why research is a must on next time.

^ Oh, I see!
How did you find this forum? Probably if you knew this earlier you will not gamble there and deposited money.
We have a community here that give warn to others if there is a shady casino, and that casino is known here that having shady activities or probably just because of their admins not doing their job well. That is a good decision creating them a flag to warn people that is why we have a community here that has a strong review compared to the Trustpilot and I hope there is no someone like you that is being harassed by their team.

As we know everyone can say whatever they want on the Internet and get away with it, however when the numbers are so overwhelmingly against the casino then the only thing we can think about this is that there is some merit to the accusations, besides I find it surprising that a casino is so rude to their customers, after all if I can play in two identical casinos but one has terrible customer service and the other has great customer service then it is a no brainier to pick the latter option over the former.

They don't see the point. Casinos are supposed to pay without any such force from the community. Imagine how many more accusation would be here if everyone knew about the existence of bitcointalk. I'm sure a lot of people was deceived but they had no way but to give up.

You cannot challenge the Trustpilot's ratings. Maybe there will be few fake reviews but in the majority, i think their feedback is trusted. Duckdice.io has total 214 reviews in the trust pilot site and the bad reviews ratio is 36% which is on a very high side. Anyone who is thinking to play and deposit on the Duckdice.io site should take this feedback seriously into consideration

You are right it's not your loss but their's and by posting it here people will know what kind of moderators they have, moderators should be fair and considerate because they are getting their allowance and salary to their clients, and the chat is a good indication if the casino is healthy by having a good chat board with healthy discussion, we are not lacking casinos with good chat board and treat their clients fair.

I think that the OP's idea is to find proofs that Trustpilot's ratings are not objective:) To tell the truth, duckdice is a waste of time (my own experience), it is not even a casino. What I personally like in casinos is the range of games. I'm there for pleasure and not for winnings (I understand that even with 99%, my longterm winning odds are close to zero and only a one good hit of progressive jackpot can save me:)). What I mean is that I play for entertain myself and for this reason, I choose gambling sites with as many titles as possible. diceduck is not in this list.

That is exactly the correct solution here that OP must move on and go to another casino that has legit behavior for long years and also proven by our community here because more than anything it is the gambling site prerogative how they will run their site, if they wanted to act like this one then expect players to leave and create issues like this thread.
though OP has outstanding claims yet it is clear about the team replies that they will not put any favorable action towards OP so meaning OP just take your time looking for more appropriate casino than this gambling site that has many outstanding case from forum members here.

Well, this is the problem if you are a gambling owner who did not know about your staff or perhaps --you don't know how they manage your gambling casino as long as you have generated profit that is fine. The problem here that I have figured out is the behavior which is OP's complaint and I think OP can transfer into another gambling casino if he wants. Leave it if you don't want how they manage their casino, if many will do the same as you, they don't have players for sure. However, making a new thread is not necessary if you will directly communicate the team.

That is how legit group must ack and same as the legit members , but this case is about someone abusing the group and someone accusing the group moderator for abusing His power .

I think this case will run Long because the Team does not want to collaborate more for OP and OP wanted a decent action from the team.

though both are throwing their own cents here , now we are here just to assume what will happens next .

OP have asked for the account to be closed himself, so if he doesn't have access to it then he certainly doesn't have access to the evidence either. Unfortunately, during chat conversations, a misunderstanding can quickly arise, even for a very symbolic reason. It is possible that this time it was also the case, but let the casino itself draw conclusions whether it was worth losing the user in this way.

I read about the story and it looks like everything turned out as it should.
The winnings you get thanks to the bonus are locked till you reach the limit of wagering. This user knowingly gave up further wagering so he could not receive any winnings.
The problem was that, according to the rules, he also lost 2 BTC of the deposit, but in the end it was returned.
What do you think is wrong?

That was resolved? You had refunded his deposit, right? But why didn’t you give his winning and what about the bonus he was supposed to get? You didn’t give him anything other than his deposit 2 BTC. Am I right? Isn't it a shady activity? If not, what does it mean by "shady activity"?

So I don't think much can be done about it anymore. When it comes to moderators behavior, unfortunately, sometimes there are misunderstandings or even abuse on their part (I am talking about almost all chats). Mostly nothing can be done about it. Since your account has been removed and you are no longer a Duckdice user, I also doubt that they will want to clarify this case anymore.

The only thing I can think of is that if you had access to someone else's account, with their approval, you can provide screenshots of a conversation with that user. Alternatively, if you have contact with him, ask him to prove that he is the owner of the account (screenshots for example) and to confirm your version of the events.

It looks like your story is quite long. I don't know if what you were doing was a scam or not because it seems there is still missing a lot of information. However, it is certain that what you were doing was not entirely clean. As for loans or other settlements, you could have done it outside the casino and I think it wouldn't be a problem. Hijacking someone's account will always be considered a shady thing, even if that happen with approval of the owner.

The way you reacted in His post meaning you are not denying that what He said is true? that your  old account was banned because of your past behavior? because if not then you will address that directly and will Deny that fact?

This sounds something with hidden agenda , and the team is only complying in what they think right for their site and right for the benefits of other players.

You accessed his account, as per his claim, this we know for fact from our records.

Whilst having access to his account, you asked for an additional bonus, we credited it, believing the original owner was in control of the account. Again as records show.

You then tipped yourself on the crewchellenge account.

All of this we have direct evidence of, but I would not wish to share how exactly our detection systems work and allow people like yourself to avoid detection easier  -- but transaction logs also do not lie.

---- hopefully, people will see this for exactly what it is.

I will not keep engaging on just malicious falsehoods.

Bobstone,
DuckDice,
Live Support.

OK,

Firstly too anybody reading this thread, please know this isn't how duckdice operates, moderating team or otherwise and understand this discussion is based on a mute. This particular user, Richardo3o AKA crewchellenge and suspected other scam accounts has form in this area, a problem for all casinos but one we deal with quite rapidly and fairly, just sometimes people like this think making a lot of noise for people to buy into on BTT, trust review sites etc will then encourage us too back down and allow them too continue their behaviours.

Please note, this is just about a mute his claim. No money loss, no nothing like this.

Here is an insight into this user.

Basically, to wrap this up --- your previous account was crewchellenge, an account that in private messaged other users in order to obtain access to their accounts to use their faucet (an actual offence on any party involved) once you had access you didn't just use their faucet but would use these high-level accounts too try to obtain additional bonuses. You were successful at this before we knew about it, and scammed a user out of money he would of otherwise personally received. 8

This user actually publicly posted screenshots of how you obtained his telegram to continue this out

https://duckdice.io/forum/topics/990-warning-thread

Once we found out, we muted and banned your old account.

You asked whether you could create a new one, and an email operator only wrote ''we don't forbid this'' however once realising who you were again, one of the moderating team muted your new account forever --- you still have access to other site functions, but will not be able to perpetrate further scams on others.


--- I would very much like not to add anything further in reply to richard aka crewchellenge himself, but if other users of BTT forum are concerned and have questions will monitor this thread and add what detail I can.

Thanks, Bobstone,
DuckDice
Live Support.