Duckdice.io closed my account without any notification. - page 2.

Findingnemo

hero member

Activity: 2366

Merit: 793

Bitcoin = Financial freedom

Quote from: Haunebu on November 16, 2021, 04:58:36 AM

Half a million dollars? Damn. Why on earth would you leave such a large amount of money on a gambling site(Especially Duckdice which has a shady reputation) op? Did you enable 2FA and any other security measures?

If they reactivate your account quickly without any issues and return your funds, it would improve their reputation in this forum. If not, your money is most likely gone op.

I don't think he left 500K there, he said the wagered amount was more than 500K if I am not wrong but anyway atill its a huge money to wager there when the reputation is not that great.

And OP has to reach the support since already the representative requested what to do in that situation above.

DuckDice.io

sr. member

Activity: 1340

Merit: 253

Accounts with funds can not be closed. Please send your username and issue to [email protected], if you did not violate any rules that it's just got deactivated cause you did not have 2fa or email, we do it with old inactive accounts for account security.

Coin_trader

copper member

Activity: 2800

Merit: 1179

Leading Crypto Sports Betting & Casino Platform

Quote from: Haunebu on November 16, 2021, 04:58:36 AM

Half a million dollars? Damn. Why on earth would you leave such a large amount of money on a gambling site(Especially Duckdice which has a shady reputation) op?

As far as I understand the OP content, The 500,000$ figure is not his fund but the total amount that he wager on that casino. I believe his main concern is VIP benefits which I believe is the max level for a VIP system.

OP, How long does your account become inactive before you visit again. Do you check your email or something, I experience this issue on some Casino but they just freeze my because I was inactive for a long time then make a deposit and play. Once I withdraw, They email me that they will need further verification that I'm the real owner then make my account active again. It happened on different casino and not duckdice but the casino I used is very trusted compared to trust dice so maybe they email you for the reason.

btc78

full member

Activity: 2520

Merit: 214

Eloncoin.org - Mars, here we come!

Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

Just follow the advises above and contact the forum representative of Duckdice.io in Bitcointalk because he is actively answering queries and issues here , the recent case about Bets had been resolved within a couple of weeks that you can check here https://bitcointalk.org/index.php?topic=5363603.120 means your issue will be settled as well after contacting Him directly instead of their support team.

fortunecrypto

legendary

Activity: 2450

Merit: 1047

Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

You don't have to create a thread here, they have their own thread you can address your concern there, if they ignore and you have all the proofs, then you can post it all in the scam section, that huge wage is good for VIP they must have a good reason why they close your account if they do not have a stipulation that they can close your account for inactivity then you have the right to request for your account to get restored.

Haunebu

hero member

Activity: 3290

Merit: 984

www.Crypto.Games: Multiple coins, multiple games

Half a million dollars? Damn. Why on earth would you leave such a large amount of money on a gambling site(Especially Duckdice which has a shady reputation) op? Did you enable 2FA and any other security measures?

If they reactivate your account quickly without any issues and return your funds, it would improve their reputation in this forum. If not, your money is most likely gone op.

Screwing1100

newbie

Activity: 56

Merit: 0

Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

try on [email protected] or go to @duckdice.io in this forum and leave your comment there.thats eassy to be solved.

acroman08

legendary

Activity: 2562

Merit: 1119

when did you contact the support? gambling site's support could take a day to several days to respond. maybe, wait for a day or so then if there is still no response, message them again. how long was the account inactive. seeing what Jawhead999 posted. this issue could be solved by simply contacting their support and informing them that the owner of the account is now active again and want to play on the website again.

Jawhead999

legendary

Activity: 1862

Merit: 1209

I think this is the reason why your account has been closed/suspended, even you're not breaking any rules but based on their terms they wrote this as for security purposes, even I don't understand why inactive account need to be suspended as long as no suspicious activity.

Quote from: https://duckdice.io/terms

For security purposes, we may suspend some accounts that have been inactive. In such case, any remaining currency on a balance will be withheld until the User will make an account reactivation request via [email protected].

Follow the above user instruction, AFAIK Duckdice admin here is quite active.

YOSHIE

legendary

Activity: 2128

Merit: 1775

Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

Have you ever tried to contact this person: @DuckDice.io in this forum, if you haven't contacted him, ask why your account was closed.

If @DuckDice.io, also doesn't respond to your current problem, makes a thread on allegations of embezzlement and fraud in reputation, yes maybe you are not wrong in choosing a game on the DuckDice.io gambling site, because you are a long time participant there.

For that try contacting @DuckDice.io, hopefully your problem is resolved.

johnmorgan

newbie

Activity: 1

Merit: 0

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

Topic: Duckdice.io closed my account without any notification. - page 2. (Read 391 times)