Duckdice.io closed my account without any notification.

Yurkov

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Pepemo.vip

Quote from: CryptoHeadlineNews on January 04, 2023, 05:22:02 AM

From all observation, I am force to doubt the authenticity of this very allegation, because it's very unusual that it's been over 51 days since "O.P" made this allegation and yet nowhere to be found to follow up the allegation he/she just made. And moreover, considering the fact that we are talking about a very huge sum of money here, that is over 30 Bitcoin at current price now i.e $500,000.

...

OP create this thread and made only one post, not 51 days ago, but 14 months ago! Stop bumping this pointless thread guys.

CryptoHeadlineNews

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Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

From all observation, I am force to doubt the authenticity of this very allegation, because it's very unusual that it's been over 51 days since "O.P" made this allegation and yet nowhere to be found to follow up the allegation he/she just made. And moreover, considering the fact that we are talking about a very huge sum of money here, that is over 30 Bitcoin at current price now i.e $500,000.

Quote from: DuckDice.io on November 16, 2021, 06:28:13 AM

Accounts with funds can not be closed. Please send your username and issue to [email protected], if you did not violate any rules that it's just got deactivated cause you did not have 2fa or email, we do it with old inactive accounts for account security.

And moreover, considering what "Duckdice" just said above and yet O.P nowhere to be found to counter such motion, proving he/she was actually scam by providing the necessary proof.

Or, has O.P forgotten about his/her 30 Bitcoins?? ($500,000). Because this is a very huge sum of money that I don't think any living creature on earth can ever do that.

Yurkov

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Pepemo.vip

Quote from: coolcoinz on December 29, 2022, 12:14:57 PM

...

In case someone haven't noticed yet, this is a thread from 2021..

dr_chen

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Quote from: igumama on January 03, 2023, 07:16:19 AM

Quote from: dr_chen on January 03, 2023, 03:44:06 AM

This is why you should use web3 decentralized casinos.

only if you know about a site before you join them. i lost over $53k and theirs support is Dead.

Support? There is no support for web3 casinos. It's decentralized you just connect your wallet and play. That s it.

igumama

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Quote from: dr_chen on January 03, 2023, 03:44:06 AM

This is why you should use web3 decentralized casinos.

only if you know about a site before you join them. i lost over $53k and theirs support is Dead.

dr_chen

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This is why you should use web3 decentralized casinos.

Memo101

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Quote from: Fivestar4everMVP on December 29, 2022, 01:20:21 PM

Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

I was going to say why on earth would you even leave a whooping $500,000 on a casino while you are on gambling break, but I re-read again and understand that that is like the total amount you've wagered on the casino.

If your account balance on the casino was negative before the closure, then I would blame duckdice, there are casinos like this that don't allow dormant accounts on their platform, so all I can say is that you contact their representative here on the forum, but this is if your issue is not already resolved, since I see that this thread was created over a month ago.

for a while i keep counting 500,000$ in bitcoins but then i realized its wager not balance 😜😜

Beparanf

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Quote from: Fivestar4everMVP on December 29, 2022, 01:20:21 PM

Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

If your account balance on the casino was negative before the closure, then I would blame duckdice, there are casinos like this that don't allow dormant accounts on their platform, so all I can say is that you contact their representative here on the forum, but this is if your issue is not already resolved, since I see that this thread was created over a month ago.

I have same experience like this on popular casino here. I leave a balance on my account and forgot to open for a year + because I become bored in dice game that time. My account is now frozen and inaccessible without any warning through my email.

I just confirmed that I really have remaining balance on my account when I asked the support and they are asking me to KYC before I can claim. Some casino is indeed very strict on dormant account with balance since my other account without balance that inactive for a long time is still accessible until now. Cheesy

CryptSafe

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Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

It is so sad such an experience. This is unfortunate your account was closed without your prior notice. Most times, such act might be as a result of suspicious activity on that account or maybe an attempt to login from another up different from the regularly used one and when it is noticed, such account is assumed to be under cyber attack from hackers which resulted to immediate action. Although you did not state how long this has happened and how long you took your break from gambling on the duckdice site. Like the other commenter said, you should look for their representative here on this platform and pm him or her as to ascertain the issues behind your account closure. I think this might just help because this platform has a good reputation in handling such situations if only you are on the right track and free of any allegations.

Fivestar4everMVP

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Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

I was going to say why on earth would you even leave a whooping $500,000 on a casino while you are on gambling break, but I re-read again and understand that that is like the total amount you've wagered on the casino.

If your account balance on the casino was negative before the closure, then I would blame duckdice, there are casinos like this that don't allow dormant accounts on their platform, so all I can say is that you contact their representative here on the forum, but this is if your issue is not already resolved, since I see that this thread was created over a month ago.

coolcoinz

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Quote from: btc78 on November 16, 2021, 05:57:26 AM

Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

Just follow the advises above and contact the forum representative of Duckdice.io in Bitcointalk because he is actively answering queries and issues here , the recent case about Bets had been resolved within a couple of weeks that you can check here https://bitcointalk.org/index.php?topic=5363603.120 means your issue will be settled as well after contacting Him directly instead of their support team.

There's more similar threads. A few days ago there was a thread active about someone having problems with duckdice.
https://bitcointalksearch.org/topic/duckdiceio-fradulant-casino-ever-dead-support-center-5430960

It might be a good idea if you guys gathered in a group and devised a strategy. Maybe contacting the police and a lawyer if all other means of contacting them fail?
Definitely make sure you start a scam accusation thread and contact the casino here on the forum. With all the things around duckdice in the recent days, there should be some warning threads about them.

That said, I don't get why people hold so much money in casinos.

Dunamisx

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Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

There must be a particular reason for this, they can't just close down your account without having any violation or cause to that, you're lucky enough to have their team representative here on the forum, try reach out or contact their helpline, also before this was fone, have you taken your time to read their policies and terms of service, there i believe would have stated all their do and don't and from what you said, you have been inactive for a while, this might not necessarily be a block of account but rather a temporary suspension due to inactivity, maybe you try check your email used to confirm verification should incase they are referring to that before they can release your account.

igumama

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i hope he have gained acces to his account, as far as i experienced this site, they dont give a sht to users having problems. mine is stucked there with more then 1.8 wager dude

Adbitco

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Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

Sorry about this issues
Little question to be answered. Do you Login with another new device and different location?
If yes!
Then that should be the problem, they detected a suspicious activities and decided to close the after much logins, otherwise you would have activated a 2FA to secure your account more better.
Contact their support center for questioning and help.

Quote from: DuckDice.io on November 16, 2021, 06:28:13 AM

Accounts with funds can not be closed. Please send your username and issue to [email protected], if you did not violate any rules that it's just got deactivated cause you did not have 2fa or email, we do it with old inactive accounts for account security.

This is very clear to me. i got the reason now

DoublerHunter

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Quote from: naim027 on November 16, 2021, 12:39:56 PM

~snip~

Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

when i came back i saw they closed my account with more then $500,000 wager.

He said He wagered $500K Grin

^ But that is still a lot of money and though there is no clear statement of how much money was left on his locked account, I believed that the account that was close was don't have fund left as @DuckDice.io team stated above.
But I don't understand why they are locking inactive account instead of asking for verification, a 2FA, or any verification that have to prove ownership. Locking is a bit annoying when you contact support it takes time to respond.

Stalker22

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Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

~
i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

I find it hard to believe. Every gambling site must have support, or it would not last long.

johnmorgan, I see Duckdice has its own forum, so why didn't you make this complaint there as well? You have better odds of getting a response from support there than here. Also, support is also available via live chat, so I can't believe you didn't get any response.

naim027

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Quote from: Slow death on November 16, 2021, 11:28:23 AM

Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

summarizing your story:

1 - you deposit a lot of money on a gambling site

2 - you lost a lot

3 - you leave the site for some time, but don't take your money off the site?

Dude, we're talking about half a million dollars, how do you leave the site and keep that much money on the site?

How long were you off the site?

Hey bro. Don't be mad at him. Could You Please read carefully? does he say that he left half a million dollars?

Look What he Said

Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

when i came back i saw they closed my account with more then $500,000 wager.

He said He wagered $500K Grin

Slow death

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Quote from: johnmorgan on November 15, 2021, 11:00:50 PM

Duckdice.io closed my account without any notice or rules violations.i deposite there much money and spent lots of my money there.i won some i lost some. but i was busy for a while and took break from gambling and when i came back i saw they closed my account with more then $500,000 wager.i tried theire support but still no response from theire team.seems they dont have support center to sol any issue

summarizing your story:

1 - you deposit a lot of money on a gambling site

2 - you lost a lot

3 - you leave the site for some time, but don't take your money off the site?

Dude, we're talking about half a million dollars, how do you leave the site and keep that much money on the site?

How long were you off the site?

Haunebu

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Quote from: Coin_trader on November 16, 2021, 06:04:03 AM

As far as I understand the OP content, The 500,000$ figure is not his fund but the total amount that he wager on that casino. I believe his main concern is VIP benefits which I believe is the max level for a VIP system.

My mistake. Got confused by the figure itself though op could have made it clearer. He still wagered a huge amount though in a site with a shady reputation which is why he shouldn't be treated in this manner.

Quote from: Findingnemo on November 16, 2021, 09:25:32 AM

I don't think he left 500K there, he said the wagered amount was more than 500K if I am not wrong but anyway atill its a huge money to wager there when the reputation is not that great.

And OP has to reach the support since already the representative requested what to do in that situation above.

Yeah. I misunderstood that part. Anyway, Duckdice's reputation took a hit because of this case since they screwed over a gambler who wagered half a million bucks in their site.

They should have at the very least informed him via email about closing his account before actually closing it. Pathetic stuff Duckdice.

smyslov

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Quote from: DuckDice.io on November 16, 2021, 06:28:13 AM

Accounts with funds can not be closed. Please send your username and issue to [email protected], if you did not violate any rules that it's just got deactivated cause you did not have 2fa or email, we do it with old inactive accounts for account security.

That could be the reason why your account was closed, if this is true they are just protecting your account from intrusion, just prove that you own that account and you are good to go, but if you don't have email and 2FA it's not going to be easy you have to remember something on your dashboard or transactions coming from your wallet, I hope you can resolve this issue, it's hard to let go of that huge wage.

Topic: Duckdice.io closed my account without any notification. (Read 378 times)