Topic: [DUCKDICE.IO HOLDING MY MONEY] Banned Account with Money (Read 765 times)

the same thing happend to goldenduck

Where's the $1036 tx id?

I appreciate you commenting on your alt account thread aswell.   Not "all of these are scams and blackmailing" just the ones you create from your alt accounts and the fake stories you make up without any evidence.


But lets address this as it was a proper case,   1.  OP tried to set us in a bad light claiming we're not answering him via emails - as shown in my previous message we did in fact respond to him via email.
2. OP claims he made a 1036 USDT deposit before we banned him and money is stuck on the account -  I've asked him to provide the USDT transaction hash, ( it doesn't exist) so he conveniently ignores that part and simply throws baseless accusations.

3. Igumama aka greatnino aka crewchellenge etc etc - we will not be paying you a single cent regardless of how many other fake stories and fake trustpilot reviews you come up with.

this is not the first time you accusing a user with diffrent accounts ownership.
same you did to me, the same you have posted on all other threads before, so all of these are scame and blackmailing but duckdice.io is honest?
and i can see you are infront now to hide your main account trust rate. Shame on you

Actually I've said you haven't contacted us via live support! But I do understand at this point you're simply throwing stones in the dark hoping anything will stick your make belief story.

Anyway, you have lied about the emails, you have lied about the 1036 USDT deposit (which you conveniently ignore the requests for a transaction hash),  and while I know that you are our notorious trustpilot/bitcointalk blackmailer, I have tried to engage you and deal with this case as any other player who actually needs help resolving an issue. 

P.S.  - OP, in some of the fake trustpilot reviews you've made from multiple accounts you probably dropped the ball and set the same email to different trustpilot profiles ( assuming since you're using countless of them you didn't realise it), and coincidentally you happened to put the same email in the trustpilot fake profiles as the one you've posted here in your OP.

As I was saying we've been bombarded these past few weeks with fake 1 star trust pilot reviews aswell as some fake bitcointalk accusations ( like this one ),  where basically the blackmailer is demanding some $ or otherwise he will bring our reputation down. We will however not pay him a single cent,  I will repost the flag I've created against OP https://bitcointalk.org/index.php?action=trust;flag=3085.



Kirito89,
Duckdice Support.

So if you do not find any email in your mailbox, then how come they can show is the screenshot of the messages ?

Do you think that they are faking messages and they are just the fake messages being produced ? How can we believe that you do not receive these message. No one has seen your mailbox too.

i cheacked all folders but how is this possible if have replied to my emails and i didnt recived it, before krito was claiming i never contacted them and now he posted Screenshoot of my mails

Could you explain what you mean by "harsh way" and give an example? Because in my opinion it was you who used unkind words without giving a reason for your behavior:


In my opinion, you should give an examples to not be treated frivolously.

It's possible that the email was delayed or blocked by your email provider or that the email was sent to your spam or junk folder.
I would suggest checking your spam or junk folder to see if the email was filtered there.

i swer i didnt recived yet any email from them, how is this even possible

Improving their service is welcomed but how they do it matters or at least for me as I said if they are going to deal with it in the harshest way like banning the account and forcing them to withdraw the deposited funds when their system is affected by a glitch or something because I feel the reputed casino at least will compensate the user won rewards with some money instead of saying you didn't win anything.

About the unresolved accusation, I feel the one on the trust page itself is unresolved and there are many come up when I search but I don't want to go through all of those and prove it to anyone.

Hey OP, sure thing.









Now, you've lied about us not answering you in order to paint us in a bad image,    you've also lied about the 1036 USDT deposit  ( you are still welcome to show the transaction hash of your deposit, even if we both know it doesn't exist ).


I will repost the flag link I've created against OP,  as  honestly blackmailers and scammers should have no place on bitcointalk . https://bitcointalk.org/index.php?action=trust;flag=3085



Kirito89,
Duckdice Support.

well i have posted before ss of the mails i have sent to them but here i will post every single one.
https://imgur.com/a/BsfqYRx
https://imgur.com/a/4rtQU2r
https://imgur.com/a/GtOhbH2

Now duckdice moderator claimed he have as well replied my mail ask him if he can bring that evidence of replying me.

i was banned from the site when i keep asking again and again from their live support team, still i am waiting of their response as he said he have read my mails but he dont want to reply me their on my email, a site moderator would always invite me to site support center to sol my issue but he is kinda trying to make its a drama.

I think you need to provide proof, you say you already sent many emails to support, but why do you still refuse to post pictures of the email conversations you had with support? why don't you post the transaction id of the deposit you made at the casino? why don't you post your username in this thread? you are just deviating from the subject by posting other people's cases, so far I don't see you being right in this case for the simple reason: you are not presenting any proof, while the casino support is even trying hard to help you, enough you will see that the support guy is very active in this thread, but all you know how to do is keep posting things that have no proof, posting other people's cases

are you sure you have an account in that casino that lost that money you posted?

because let's face it, anyone who was telling the truth would have already posted proof

So in your opinion, improving the regulations is shady behavior? After all, it's all about developing and improving services. (Besides, this happened a few years ago.)

As for unresolved cases, could you give some examples? Because I have the impression that you are throwing words here that are not covered by facts.

I went through the thread and this is what the casino responded and mark the case as resolved.

So all they did is refunded the deposited amount not the amount actually won by user and the casino made changes to their policies after when someone won a big amount, maybe its not shady for you but IMO its shady and I won't trust a casino with such kind of resolution in case of an accusation.

There is no unresolved accusation !

And would appreciate it if you'd actually take a look through the posts of this thread and the one you linked and not base your response off a thread title.

I don't know how you came to such conclusion because is DuckDice.io known for their shady behaviour and unresolved accusation and if you don't know about this please take a look at their trust page: https://bitcointalk.org/index.php?action=trust;u=917361

---

OP, if you're accusation is true the chances of getting the funds back is slim in my opinion but you better post about your issue in their ANN and also move this to the scam accusation board to get their response.

Hello, thank you for the positive feedback.

Regarding this case, as you can see throughout the thread and my responses, OP has failed to provide any evidence regarding his case ( It doesn't exist), and as I've mentioned we've been dealing with a blackmail situation recently where a person is trying to bring our reputation down with fake reviews everywhere in order for us to pay him something to stop, which we will 100% not be doing.



Kirito89,
Duckdice Support.

Hi, welcome to the forum. duckdice.io is an authentic and good reputed platform. They can't make such a mistake or wrong decisions. I would request you to double-check on your side whether there is any unwilling breach or violation at your site. Also, try contacting them again. Delays can be observed, but they do respond. If your issue is still unresolved, try posting in the scam accusations section.

stop accusing me.
this is not the way you should deal with a user, i just read another thread where your admins have accused a user with CP,


[/quote]
Seems you guys are best at accusations.
and i am still waiting of yours reply to my emails its been a long time now

We have never denied receiving those emails, as a matter of fact you were even answerred via email, probably the reason you cropped those email screenshots, what I can 100% confirm is that you never contacted live support regarding this "issue", what you did do however was contact live support threatening that you can keep posting 1 star reviews all day as you have access to 100 computers.

Op has as well failed to provide any evidence to back up his claims, the 1036 USDT transaction hash ( it doesn't exist). He also failed to mention that he did get a reply to his email ( the reason he cropped them so it would fit his story ).

While we treat our customers with the upmost respect and try to solve any issues that may arrive as soon as possible, we will however not indulge blackmailers and scammers.


I've created a flag against OP https://bitcointalk.org/index.php?action=trust;flag=3085  and while I'm convinced he will simply create a new bitcointalk account and come up with a different story, would appreciate supporting the flag as in the future others might stumble onto this thread and won't take the time to read it and simple base their assumptions on OPs opening post as it's happened with some members throughout this thread.



Kirito89,
Duckdice Support.

Finally you find my emails? how strange, before you denied receiving any email from me
and now you find my emails,
if you have already find my emails why don't you reply me there? so that i can provide more evidence.
and you already know now what my username is,
as i was discussing this issue with a moderator on live support and i got suddenly banned.
then i send those emails to your support team and got no respond.
but now you have read them so please go ahead and solve it.

This is said on both side and judging from the comments on this thread it clear that ops are just claiming what is not there and in other to cover the lies, he refused to supply any evidence to back up the claim of losing 1k+ on this casino.

But again it is important to read through a thread to get yourself up to date with the discussion before making any comment to avoid being off-topic just like what suzanne5223 did in this situation because he made a judgement without reading both side story.

It's pretty obvious that you've been lying from the beginning, do you really think that if you send a PM to the support guy, your username would be seen by everyone on the forum? you know you wouldn't be seen by everyone on the forum, but you're lying and they're trying to manipulate people to be against the casino, for me as soon as I read your thread and saw your behavior I realized right away that you're lying and you have feelings of revenge against the casino, my advice: forget revenge and grudge, lying and chasing the casino is not a good thing, move on with your life


I already suspected that O was lying, he refuses to post any evidence, which already raised suspicions, I hope he comes to this thread to apologize

Please take a moment and read this thread instead of basing your response of a thread title.

  Well. greatnino if you really have just wasted everyone's time here, did you really believe that by creating a fake thread with fake claims would achieve anything? If you can't post a transaction hash and convincing evidence then I think this is just about case closed. I can also see the similarities with igumama from reading through the other thread. It's disappointing and difficult to comprehend that someone would through all of this effort for a pretty hopeless cause.

Well, what can I say here, perhaps the OP will do this and send you a PM in the near future, if he is really interested and the situation is real, otherwise it looks quite strange to me because he did not even provide a screenshot confirming the difficulty of logging into the account and the deposit transaction.

I as well was wondering why OP has refused to send his details to the duckdice representative who has come up in defense and resolving the complaint of OP as requested and also if OP claimed to had made a transfer to his newly created account with duckdice why can he not be bold and transparent enough to make post of the transaction hash early enough for clarity and to remove doubt on his claims. Here the duckdice representative in his comment above said OP account was linked to various accounts that was trying to blackmail them and also mentioned a name on this platform too which made me start thinking OP might be a high rank member here running multiple account covering his identity as a result of his or  her past shady deals and does not want anybody to know his or her true identity. I would not be surprise if it turns out that these activities been carried out by OP is to blackmail and tarnish the image and reputation of the duckdice casino which i think is not alright in anyways. In as much as there is competition in the casino industry, every one casino should be able to compete in the right way so as to remain relevant  and attract more customers instead of carrying out blackmail and wanting to taint the hard  earned reputation of other casinos.

You can send it via PM to me and it won't be public.





Kirito89,
Duckdice Support.
...

Edit: Op has not sent me a PM with his username but I was able to find it from the emails he has sent us.

What I can confirm is that :
1. OP had no deposits made on the account, heck he didn't even generate a deposit address for any coin.

2. He has been banned as our system linked his account to previous accounts used by the person blackmail-ing us.

3. OP is claiming we banned his account with a 1036 USDT deposit on it, so please OP provide a transaction hash of your 1036 USDT deposit for us and the bitcointalk community to validate your claims.

4. I would ask for the people following this thread to give a small look aswell to https://bitcointalksearch.org/topic/duckdiceio-fradulant-casino-ever-dead-support-center-5430960 who was created by igu mama a few weeks before, coincidentally when the blackmail situation started aswell,  it would be enough to check the thread header + the opening post by OP, and tell me if you see any similarities the [  ] used in the headers, the bolding paragraphs in the opening statement and overall the general writting patern, aswell as the fact that no evidence was provided, just some cropped emails.

5. This is directed at you OP, since Trustpilot has removed most of your fake reviews, I assume this is yet another attempt to gather peer presure and "force" us into paying you something to remove your threads/feedback, I will affirm once again that 100% you will not receive anything, regardless of how many similar stories from different accounts you might create. 

DuckDice have said that they can't see any live support requests from the user on Jan 15, despite the user having shown screenshots of the live support requests that dated Jan 11 and Jan 14. He also stated he sent emails. The fact that greatnino has attempted to get support and Kirito89/DuckDice said they can't see any support requests is definitely odd from whichever side responsible. It is difficult to see where the problem stems from due to the user being somewhat hard of English or lacking some communication skills.

greatnino, I hope you issue is resolved though you need to put a bit more effort into clearer communication. This will help to have your issue resolved. You should start by sending a private message to DuckDice with your username and reporting back here with how it goes. Your username shouldn't be exposed to the public if you send the private message privately.

Well, not wanting your username in public view is understandable, that is indeed a genuine enough reason but you should have made this comment earlier before now, the whole discussion of blackmail started after the Duckdice representative asked for your username, you simply ignored it and went on to reply to some other comments here, by doing this, any one would have easily seen your complains as invalid since you ignored what should be important went on replying some not so important comments,

If like you said, you don't want your username in public view, you should have PMed the rep with your username immediately you saw his reply here, also letting him know that you do not want your username in public view, But that's by the way..
I hope they get your issues resolved immediately and do let us know when that is done.

every user is not a blackmailer, maybe someone is blackmailing you out there but every post here is not from blackmailer. as its make it hard to find even a legit user issue becouse of that, nor my intentions are to blackmail anyone, and i can not.
this is so eassy to cheack your support email and reply me their instead of coloring my thread with emotional lines. i do not want my user name to be public as i am using same username on all casino's.
i have sent many emails and welling to provide as much as evidence i can to get my money back, atleast my deposite.
sorry for laite response as i was in work. waiting for yours email

I believe they are doing the right thing.  They just put all those non-sense complaints in an invalid state by citing or giving proof that the thing complained about did not happen.  I also think that they are successfully done their plan since Trustpilot had reacted and deleted unfounded accusations against DuckDice.

The stated situation of Duckdice makes me think that this accusation is probably one of those since looking at the way @OP handle the situation in this thread, it looks like @OP is evading an actual communication with the casino since he never gave the needed username for the issue to be verified and eventually start up.

Blackmailers are like terrorists we can not negotiate with criminals and if the users keep on with the blackmails then you should find a posible means of identifying the individual and getting them arrested and charged with possible charges.

Just as you have mentioned in the ops, we should try to place such ops in  our ignore list to stop seeing their posts here in the forum.

To not do that is absolutely right, never negotiate with a blackmailer or even oblige to their request, because if you do, they will immediately see you as desperate and start coming back again and again.
So it is better to not give them any attention and always be ready to combat whatever they throw at you, when they keep trying and are not getting any result, they will probably give up at some point in time.
So if indeed, the guy posting this(I believe him to be just one person with multiple accounts) is trying to blackmail DuckDice into collecting some ransome, then keep standing on your ground and never give him a chance., he will give up eventually.

@OP replied in this thread answering other reply and skipped Kirito89 inquiries.  I also find it strange while @OP is wanting to connect with the casino, he evaded to answer the representatives inquiry in his latest post.


It is obvious (before you made this confirmation) that @OP didn't pm you his username since you asked two more times after you initial inquiry about the OP's username.


I believe those are extortion done by private individual or group.  I think there is a player who lost bigtime in your casino and wanted to get revenge or retaliate and to get his or some of his money and think of extortion and blackmailing as way to make it happen.  I hope the problem with this guy/group will end soon without the casino getting damaged.

I have not received any PM from OP regarding his username or his case.


I doubt that it's  a sponsored by a rival situation and fall more along the lines with the recent blackmail situation we've been dealing with where basically an user vowed to bring our trustpilot reputation + bitcointalk and other possible online medias to the lowest possible unless we pay him some amount of money to make it stop,  something we will 100% not be doing!


Kirito89,
Duckdice Support.

Because of the high rate of fake accusations from newbies without relevant evidence it has made it look as if this type of accusations are sponsored by passive rivals who hide under newbie accounts just to cause fuds for their competitors.

If oos is serious and have any level of evidence and truth in what he said, then he should have created this thread in reputation, accompanied with relevant evidence for clarity.

But in this case, the ops just created the thread and ran away without any response.

from what I see OP does not have any valid evidence to support his claim or accusation against this casino, I realized that OP was online when the casino representative made a post asking OP to send the username, OP was online for a long time but not replied to the casino representative in this thread, I still don't know if the OP has PMed the casino representative, but I must say that the OP's behavior is not good at least so far he doesn't seem like the type of person to be making a valid claim with evidence, anyway I could be wrong, anyway in the next few hours or days we will see OP's position

And then @OP didn't even bother to reply to the representative and give him the requested username.  Now I am doubting the validity of the accusation since, the representative stated that there is no email inquiry about the issue and for the second and third time, the representative asked for the username so that he can verify if there is really that case in their system.  @OP better answer the Duckdice representative than answering other users' queries here.  Your priority should be establishing communication with the casino representative, not other users,

So Sorry about your predicament with duckdice casino. It is quite unfortunate your going through this sort of experience and the worst if it all is hat you already deposited a reasonable amount of money with them which is very disturbing for bettors and gamblers. Like I always say, there is no smoke without a fire. If I may ask you, did you use VPN while registering with the website? Is your country amongst restricted countries which place restrictions on casinos and Crypto?  As these might likely be the reasons why such drastic measures were taking against your account but however the case maybe, their representative here has demanded that you send here your details for proper investigation to know if truly your accusations are really genuine and to work out a way of handling it.
Please do well to respond to the request so your case would be taken care of but if you fail to provide those details, I do not think your case would be looked into.

first send your username to @Kirito89 for the second time he asked you to do this in this thread, but you still haven't sent your username to @Kirito89, going now to your thread, you are not telling the whole story complete, because you don't tell everything, like for example:

1 - day you made the deposit and the amount
2 - game you made a bet and won
3 - day you made withdrawal and value
4 - all your conversations with support

I'll ask once again, please provide your username so I can look into it !

Also, there is no live support inquiry about anyone having a banned account with a balance on it,  there were however countless banned accounts created by the person who's contacting us "trolling" that they'll take our trustpilot score to 1 star rating.   Those accounts have no balance on them, no deposits, our blackmailer was simply creating them so he can get in touch with live support pretty much to tell us to check our trustpilot score, as he's made 5-10 more 1 star ratings from multiple accounts.   ( trustpilot has taken down most of them as they're fake reviews).


OP, please share your account username with the balance on it.

to all who concerned about the screenshot is not showing duckdice email here it is,

https://i.imgur.com/u0fymwa.jpeg

i did contact their live support but the live support was rude they limited me and i wasn't able to use live support option as it was disappeared of my screen.
then i start sending mails to [email protected] from where i just got an automated response few days ago.

now some of users asked to provide proof of ban,

https://imgur.com/a/7hP3VLG

banned from all actions.

replies from me to the thread may take time from me, its becouse i  am working, but i will keep updating you.

Surprisingly there is a Duckdice rep/support in the forum besides the Duckdice user itself. That's cool.
OP could not get screenshots as evidence since his account was banned. I think he needs to provide info evidence proving his account was banned.
He can't provide real evidence. And all he had are screenshots proving Ducedice support is not responding to him. 

What is the reason for his account ban? This is a stalemate unless Duckdice will unban his account first.

It's good that you have the willingness to address this issue, I request OP to move this thread in the scam accusation, and also requesting to OP to drop his username and post all his screenshots and proof, so you can prove to us also that you are not part of the blackmailers as claimed by Duckdice support.

 
Reposted my message as it seems it's been overlooked by most participants on this thread.


Kirito89,
Duckdice Support.

The thread that you attached is exactly what I’m pertaining on the similar case. This kind of attack sprout when that accusation started. He try to necro bump all the duckdice previous that already solved just to create a negative attack on the Casino. I’m not defending Duckdice but on this case, The proof is not clear safe to the guy that started the thread that you attached. He is claiming to access an old freeze account while he doesn’t have any proof to claim it like access to the email that he use to create his account.

I can see the pattern here by providing crop proof to manipulate the reader by his story like he was not being heard by the support.

I wouldn't be so pessimistic. Looking at some of the feedback in the trust summary of DuckDice.io it sounds like the community pressure paid off a few times.

OP - you should exhaust all available contact options first, i.e. send PM to DuckDice.io and post in their thread. If no luck, open a Scam Accusation as advised above.

Scam against DuckDice.io, not the first one I've seen users complain about, maybe this is the umpteenth accusation, what's clear is that DuckDice.io has a team of representatives here: https://bitcointalksearch.org/topic/duckdiceio-rakeback-races-faucet-deposit-bonus-jackpot-1676313, so that you can talk about complaints and various things that are detrimental to users who bet on the DuckDice.io gambling site.

However, if you have contacted their representative named: DuckDice.io, there is no solution and vice versa, maybe we can't help you much, it's just that in the future be careful in choosing online gambling sites, at least the representatives are responsible, if something happens.

I simply do not understand what is going on here especially with Duckdice. I am not saying that they are wrong but there are few threads popping up against them, don't know if any competitor is trying to defuse their reputation or what 

Here is another thread DUCKDICE.IO FRADULANT CASINO EVER [DEAD SUPPORT CENTER]

Well, i agree that if these newbies really been affected by Duckdice, they should come up with proper screenshots and evidence, proving that they are right.

Yes, I agree if that's the only one he got it will not hold, if you are going to accuse you need to be transparent and complete the whole details, I support an accusation with valid and complete proof but what are we going to get from this cropped images it doesn't show us anything, there must be some conversations that transpire already but OP did not want to show it to us, OP needs to show us what steps he has taken when they don't allow him to withdraw.

I am sad for what has happened to you.
Thank you also for giving a statement on this forum so that it can make forum members even more careful in choosing a casino site.
Hopefully what has happened to you can be resolved and helped in the forum.
Maybe this can serve as a lesson for all of us to always choose a casino that is trusted and able to take responsibility for all the problems in it in the future.

Here we ago another newbie claiming that he can’t access his account while the proof he sent above is just a crop screenshot showing that he is chatting the email support simultaneously without support response despite Duckdice has a live support. I don’t want to accused the OP as a liar but it’s just odd that he use email to chat the support instead the live support also the last case against Duckdice is same to this and he is using email to chat the support too.

I really smell someone is really pressuring Duckdice to release his balance that doesn’t want to undergo proper procedure.

Thank you for the constructive response to the user, I hope it will be possible to resolve the difficulty with crediting the deposit and problems with logging into the account, which of course gave the OP a few days of worries.

I am glad you already got a response from a representative of DuckDice here, So all you need do now is provide your username so that he can check the legitimacy of the issue you have with them.

I actually going to tell you that there have been a lot of negative threads started my some users complaining about have same issues with DuckDice, and also blame you for continuing to play on this casino even after several complaint.
But i am glad to learn from the official rep of DuckDice here that those allegations were false and only a blackmail, lets hope yours is legitimate.

Hello, we have live support available 24/7 , I can't seem to find any live support inquiry regarding your case.

At the same time we've been dealing these past few weeks with a blackmailer doing countless of fake accusations on bitcointalk and trustpilot in order to "push" us to pay them some money for them to remove their negative reviews.

So to make sure this is legitimate,  please give me your username so I can check.



Kirito89,
Duckdice Support.

This is really sad and very disheartening and $1,500 isn't a little money to just ignore and I think just as the first poster suggested, I think you should mover this thread to the scam accusation board to get faster attention and intervention.
I also want to suggest that you show more proves to your claims like the deposit receipt and transaction ID to the deposit and also show the prove or error message you get when trying to login your account and hope there is no fault from you and I will also advice that you check ok their Ann thread if they have one over here

This is sad and sorry for the hard time you are getting with the non-responsive casino support, but you have not included all the necessary details showing your deposit details on the blockchain and screenshots showing that your account has been banned

Duckdice has had a shady past, they did try to clean the image after some time, but I am not sure how far they have gone.

please move your post to Scam Accusations

And you should give more additional information, such as your registration date, email, some screenshot of your balance and the deposit transactions, etc. People here are very kind to help you out of trouble so try to be as specific as you can

Hi Every one's,
Duckdice.io is Holding my money without any rules violations or misuse of the site, After sending many emails and waiting for almost a week i got no response yet from them.


Here is how badly they ignored my mails and replied only with Automatic masseges everytime.

https://imgur.com/a/4UPMplA