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Topic: DUCKDICE.IO FRADULANT CASINO EVER [DEAD SUPPORT CENTER] (Read 1613 times)

newbie
Activity: 32
Merit: 0
duckdice.io is not a legitimate bookmaker, is it? It's unbelievable that a professional live chat can lie. My account was closed for no reason. Customer service said I accidentally pressed logout. What a ridiculous lie. But all the money in my account was withdrawn by me, but I don’t deny it, 263 usdt mentioned that the account took several hours, and finally let me send an email to them to deal with it, and then told me that they don’t welcome such players. Finally say I have multiple accounts. In fact, there may be misunderstandings about multiple accounts. Finally, they close the chat window.

Hi, since I was the one who took your live support call I'll answer you here aswell.

Your withdrawal was approved and then your access to our services was removed.

You have failed to mention the multiple other accounts you've created to bypass the sportbets restrictions that were imposed on you due to arbitrage.  Multiple accounts which you've accessed from the same mobile device + laptop aswell as same money source.


You're also failing to mention how you were insisting you have no multiple accounts, and once I provided you some evidence to this fact,  you stated that you only wanted to "test" something out.


https://i.ibb.co/L6vDFvD/arb.jpg




Kirito89

Duckdice Support.


The first thing I want to say is that I play on one deposit account and another account just to see if the odds are the same.
I play on my phone and my computer by logging into that deposit account because sometimes it's easier to go out and play on my phone.
And on the topic of arbitrage, I would say that if you are losing all the time, then there is no arbitrage at all, just like with deposits, everything will be fine
If when you win, then there are all kinds of behaviors, such as arbitrage multiple accounts to launder money.
Because you don't want to waste more work on top of losing users to find excuses, and of course no gambler will take the time to check out the losing users because it's not profitable for them at all.
It only touches you when the money is withdrawn, which is why you have to find all kinds of excuses to stop it, which of course is illegal. This kind of look is simply not fair, not formal, and feels like cheating everyone
newbie
Activity: 70
Merit: 0
duckdice.io is not a legitimate bookmaker, is it? It's unbelievable that a professional live chat can lie. My account was closed for no reason. Customer service said I accidentally pressed logout. What a ridiculous lie. But all the money in my account was withdrawn by me, but I don’t deny it, 263 usdt mentioned that the account took several hours, and finally let me send an email to them to deal with it, and then told me that they don’t welcome such players. Finally say I have multiple accounts. In fact, there may be misunderstandings about multiple accounts. Finally, they close the chat window.

Hi, since I was the one who took your live support call I'll answer you here aswell.

Your withdrawal was approved and then your access to our services was removed.

You have failed to mention the multiple other accounts you've created to bypass the sportbets restrictions that were imposed on you due to arbitrage.  Multiple accounts which you've accessed from the same mobile device + laptop aswell as same money source.


You're also failing to mention how you were insisting you have no multiple accounts, and once I provided you some evidence to this fact,  you stated that you only wanted to "test" something out.


https://i.ibb.co/L6vDFvD/arb.jpg




Kirito89

Duckdice Support.

this is not your first time accusing users with multiple accounts either its duckdice account or bitcointalk. you will call everyone you have multiaccount. Shame on duckdice.io theft Team
member
Activity: 131
Merit: 18
duckdice.io is not a legitimate bookmaker, is it? It's unbelievable that a professional live chat can lie. My account was closed for no reason. Customer service said I accidentally pressed logout. What a ridiculous lie. But all the money in my account was withdrawn by me, but I don’t deny it, 263 usdt mentioned that the account took several hours, and finally let me send an email to them to deal with it, and then told me that they don’t welcome such players. Finally say I have multiple accounts. In fact, there may be misunderstandings about multiple accounts. Finally, they close the chat window.

Hi, since I was the one who took your live support call I'll answer you here aswell.

Your withdrawal was approved and then your access to our services was removed.

You have failed to mention the multiple other accounts you've created to bypass the sportbets restrictions that were imposed on you due to arbitrage.  Multiple accounts which you've accessed from the same mobile device + laptop aswell as same money source.


You're also failing to mention how you were insisting you have no multiple accounts, and once I provided you some evidence to this fact,  you stated that you only wanted to "test" something out.







Kirito89

Duckdice Support.
newbie
Activity: 32
Merit: 0
duckdice.io is not a legitimate bookmaker, is it? It's unbelievable that a professional live chat can lie. My account was closed for no reason. Customer service said I accidentally pressed logout. What a ridiculous lie. But all the money in my account was withdrawn by me, but I don’t deny it, 263 usdt mentioned that the account took several hours, and finally let me send an email to them to deal with it, and then told me that they don’t welcome such players. Finally say I have multiple accounts. In fact, there may be misunderstandings about multiple accounts. Finally, they close the chat window.
sr. member
Activity: 728
Merit: 421


anyway duckdicd.io admins and technical team  deep know this  that i am the real owner but they took advantages of my setuations.

to Add more on a user suggestion, i decrease my expectations  as one of their admin was saying (ohh i see for 1.8 million wager and for losing 53k you are expecting that much) and sent them email but i didn't heard from them in a while.





The admins and the technical team know 100% that you are not the real owner of the account.   You can not even name the email address associated with the account you claim it's yours,   your whole story with "I've lost my phone so can't access it" is also a fabrication, as that account has never been accesed via mobile ( you had no way of knowing that so you assumed the phone story will fit your make belief story).



Kirito89,
Duckdice Support.
i never used desktop for gambling and the way you lying is full of confidence, i wish i was knew about this face of duckdicd before,
but hay bitchhh go to hell with that money. and i was not gona use your site for more gambling so yeah fk you and your fkn casino. soon you will face justice

Seems you are yet to agree to the fact that your case is likely near impossible. You have failed to provide minor requirements that proves you are the legit owner of the casino account. Providing the required details should not be a problem to you but you claimed you could not remember the email address you used for your own casino account. This is terrible that you could say such and how on earth do you want members here to aid in giving a voice to your course. If you notice, nobody has been commenting here because it seems you are likely not serious in getting your problem solved by not providing the details required of you.
newbie
Activity: 70
Merit: 0


anyway duckdicd.io admins and technical team  deep know this  that i am the real owner but they took advantages of my setuations.

to Add more on a user suggestion, i decrease my expectations  as one of their admin was saying (ohh i see for 1.8 million wager and for losing 53k you are expecting that much) and sent them email but i didn't heard from them in a while.





The admins and the technical team know 100% that you are not the real owner of the account.   You can not even name the email address associated with the account you claim it's yours,   your whole story with "I've lost my phone so can't access it" is also a fabrication, as that account has never been accesed via mobile ( you had no way of knowing that so you assumed the phone story will fit your make belief story).



Kirito89,
Duckdice Support.
i never used desktop for gambling and the way you lying is full of confidence, i wish i was knew about this face of duckdicd before,
but hay bitchhh go to hell with that money. and i was not gona use your site for more gambling so yeah fk you and your fkn casino. soon you will face justice
member
Activity: 131
Merit: 18


anyway duckdicd.io admins and technical team  deep know this  that i am the real owner but they took advantages of my setuations.

to Add more on a user suggestion, i decrease my expectations  as one of their admin was saying (ohh i see for 1.8 million wager and for losing 53k you are expecting that much) and sent them email but i didn't heard from them in a while.





The admins and the technical team know 100% that you are not the real owner of the account.   You can not even name the email address associated with the account you claim it's yours,   your whole story with "I've lost my phone so can't access it" is also a fabrication, as that account has never been accesed via mobile ( you had no way of knowing that so you assumed the phone story will fit your make belief story).



Kirito89,
Duckdice Support.
newbie
Activity: 70
Merit: 0
snip


He won't change it as that's not his goal, same as the account he's trying to claim is not his.


I'll repeat once more,  the account OP claims is his HR account, has never been accesed via a mobile phone, never! ( OP claims he lost his phone, thus access to duckdice, email, etc), so what I'm saying, the real owner of the account always played on it from other types of devices , never phones..   But OP didn't have any way of knowing that, so the story I lost my phone and can't access my account anymore made sense to him.
 

A point I've made earlier aswell, which he ignored as it doesn't fit in his trying to takeover a HR account scenario.

Regardless think we've adressed this matter enough and as long as there are no further clarifications needed I won't be addressing this thread anymore.



Duckdice Support,

I had never used Laptop or Pc for gambling websites but since i don't have access to the account this is an opportunity for you to take advantages and get ride of this case

It doesn't matter if you can not proof in any way that this account has ever been in your possession.
i have tried and still trying to provide necessary document and things required to them.
but as i asked them to send an email to the email address associated with my account and tgey will find it out, becouse they are not going to get back reply from that email as its been stolen.
i invited them to a video call even, if they have any doubt i will clear it.

but now i felt like i am robbed badly as they are not Probably fair a user lost some money at duckdice.io and he findout that bets wasn't fair so they refund him all his money as you can see bellow

https://bitcointalksearch.org/topic/duckdiceio-bets-issue-resolved-5363603

while i lost $53k plus how about mine? was that bets unfair as well?  unfortunately i cant cheack my bets as they have got a chance.

i was searching on google about Duckdice.io reviews and you will not believe how badly they have treated people. bellow i posted Screenshot of Foxyrating.com where the trust score is Doubtful

https://imgur.com/a/Snxvnsf

I had already commented on this in a previous post, your case is a very delicate and very strange case because you lost your cell phone and access to your casino account, your wallet... but it turns out that in the casino you didn't have any money, and you it has been inactive for some time, so the bonus you are claiming will no longer be available, I am not an employee of the casino but I believe that the casino has rules about the bonus and it is not an eternal bonus, so I do not understand why you simply do not report that you no longer have access to the old account and that for this reason you request that you create another account and start playing and one day you will reach the level where your old account was

you need to understand this, the casino cannot give you your old account because there is no way for you to prove that the account belonged to you, you keep talking about KYC or video call, but if you in the old account did not do KYC then how would they prove that and your account even doing KYC now? it is not possible for them to do KYC and confirm you are the owner of the account, you need to understand the casino side, they are right.

you talk about them sending an email to your email linked to your account, this is absurd, since you no longer have access to the email, so why would they send an email knowing that you already told them that you do not have access to that email?

the strange part is that you used to play with a lot of money and now you don't create a new account because you say you're broke, so you just want to keep the bonus without depositing in the casino, honestly I myself had to spend hours trying to understand all this, because a casino it's a business, they won't give VIP membership and its benefits eternally to customers, you and all of us should do
I appreciate the way you explained to me everything.

And i asked them to send an email to the email which is associated with the account becouse they keep claiming that i am not the real owner so that way they will find it out that no respond from that email they will get as its already off.

I never cared about level things at duckdice since their is no bonuses on levels, they offer something like $0.2 on 5 feet, which is highest level if i am not wrong.

anyway duckdicd.io admins and technical team  deep know this  that i am the real owner but they took advantages of my setuations.

to Add more on a user suggestion, i decrease my expectations  as one of their admin was saying (ohh i see for 1.8 million wager and for losing 53k you are expecting that much) and sent them email but i didn't heard from them in a while.

after waiting for more then 20 days now i still i got no action from them, and they deeply know that i am owner of the account but they will not give it to me, even no sign of login they got in this time.

Thank You everyone for yours time.

legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
snip


He won't change it as that's not his goal, same as the account he's trying to claim is not his.


I'll repeat once more,  the account OP claims is his HR account, has never been accesed via a mobile phone, never! ( OP claims he lost his phone, thus access to duckdice, email, etc), so what I'm saying, the real owner of the account always played on it from other types of devices , never phones..   But OP didn't have any way of knowing that, so the story I lost my phone and can't access my account anymore made sense to him.
 

A point I've made earlier aswell, which he ignored as it doesn't fit in his trying to takeover a HR account scenario.

Regardless think we've adressed this matter enough and as long as there are no further clarifications needed I won't be addressing this thread anymore.



Duckdice Support,

I had never used Laptop or Pc for gambling websites but since i don't have access to the account this is an opportunity for you to take advantages and get ride of this case

It doesn't matter if you can not proof in any way that this account has ever been in your possession.
i have tried and still trying to provide necessary document and things required to them.
but as i asked them to send an email to the email address associated with my account and tgey will find it out, becouse they are not going to get back reply from that email as its been stolen.
i invited them to a video call even, if they have any doubt i will clear it.

but now i felt like i am robbed badly as they are not Probably fair a user lost some money at duckdice.io and he findout that bets wasn't fair so they refund him all his money as you can see bellow

https://bitcointalksearch.org/topic/duckdiceio-bets-issue-resolved-5363603

while i lost $53k plus how about mine? was that bets unfair as well?  unfortunately i cant cheack my bets as they have got a chance.

i was searching on google about Duckdice.io reviews and you will not believe how badly they have treated people. bellow i posted Screenshot of Foxyrating.com where the trust score is Doubtful

https://imgur.com/a/Snxvnsf

I had already commented on this in a previous post, your case is a very delicate and very strange case because you lost your cell phone and access to your casino account, your wallet... but it turns out that in the casino you didn't have any money, and you it has been inactive for some time, so the bonus you are claiming will no longer be available, I am not an employee of the casino but I believe that the casino has rules about the bonus and it is not an eternal bonus, so I do not understand why you simply do not report that you no longer have access to the old account and that for this reason you request that you create another account and start playing and one day you will reach the level where your old account was

you need to understand this, the casino cannot give you your old account because there is no way for you to prove that the account belonged to you, you keep talking about KYC or video call, but if you in the old account did not do KYC then how would they prove that and your account even doing KYC now? it is not possible for them to do KYC and confirm you are the owner of the account, you need to understand the casino side, they are right.

you talk about them sending an email to your email linked to your account, this is absurd, since you no longer have access to the email, so why would they send an email knowing that you already told them that you do not have access to that email?

the strange part is that you used to play with a lot of money and now you don't create a new account because you say you're broke, so you just want to keep the bonus without depositing in the casino, honestly I myself had to spend hours trying to understand all this, because a casino it's a business, they won't give VIP membership and its benefits eternally to customers, you and all of us should do
sr. member
Activity: 1463
Merit: 265
Pepemo.vip
...
i asked them to send an email to the email address associated with my account and tgey will find it out, becouse they are not going to get back reply from that email as its been stolen.

Do you really think that not receiving an answer to an email can confirm your identity in any way?

i invited them to a video call even, if they have any doubt i will clear it.

There is no proof that this account ever belonged to you, so it's not a question of doubt, but that without proof there is no case.

newbie
Activity: 70
Merit: 0
snip


He won't change it as that's not his goal, same as the account he's trying to claim is not his.


I'll repeat once more,  the account OP claims is his HR account, has never been accesed via a mobile phone, never! ( OP claims he lost his phone, thus access to duckdice, email, etc), so what I'm saying, the real owner of the account always played on it from other types of devices , never phones..   But OP didn't have any way of knowing that, so the story I lost my phone and can't access my account anymore made sense to him.
 

A point I've made earlier aswell, which he ignored as it doesn't fit in his trying to takeover a HR account scenario.

Regardless think we've adressed this matter enough and as long as there are no further clarifications needed I won't be addressing this thread anymore.



Duckdice Support,

I had never used Laptop or Pc for gambling websites but since i don't have access to the account this is an opportunity for you to take advantages and get ride of this case

It doesn't matter if you can not proof in any way that this account has ever been in your possession.
i have tried and still trying to provide necessary document and things required to them.
but as i asked them to send an email to the email address associated with my account and tgey will find it out, becouse they are not going to get back reply from that email as its been stolen.
i invited them to a video call even, if they have any doubt i will clear it.

but now i felt like i am robbed badly as they are not Probably fair a user lost some money at duckdice.io and he findout that bets wasn't fair so they refund him all his money as you can see bellow

https://bitcointalksearch.org/topic/duckdiceio-bets-issue-resolved-5363603

while i lost $53k plus how about mine? was that bets unfair as well?  unfortunately i cant cheack my bets as they have got a chance.

i was searching on google about Duckdice.io reviews and you will not believe how badly they have treated people. bellow i posted Screenshot of Foxyrating.com where the trust score is Doubtful

https://imgur.com/a/Snxvnsf
newbie
Activity: 28
Merit: 0


They still have tags on their profiles and those tags are given by reputed members of this forum. They were able to remove some more tags so they showed hope of coming back in a positive way. But now these allegations against this casino are coming up which is forcing DT members to look into the operations of this casino again. Since their past is not so clear, gamblers should be a little more careful with them.
~~~
which one of yours is Duckdice.io support team member? seems everyone is.
i answered to one of your support member then to another and now to your?
will if you can read the post i mentioned earlier that i am ready for a video call for KYC and i can bring my Police Report Copy to the Chat if its needed where i reported about my stolen phone.
can you please tell me is my account was logged in during this period?

They have two support members in this forum Bobstone and Kirito89. If you check their profile you will get the answer. I think you should contact their support team by direct email rather than waiting for their reply from here. Since you are getting confused by the replies of both of them, so you use the method where it is convenient for you. Ultimately solving your problem is the main thing.
i did many times and got respond thats why i called it DEAD SUPPORT CENTER
https://imgur.com/a/U3Za0cu


This is why it is important to know the reputation of a casino before joining. Because after joining you have to make sure that their support team helps you to solve any problem you face. But I see here they are talking about sending email with your account mail. So what is the problem here? If you are the original owner of the account, then sending the information to this email can solve your problem.
since everyone have removed their nagitive feedbacks from duckdice they started again the same behavior with users and i can see they can accuse a player with any thing as like they accused a player with Child Prnghraphy selling.
sr. member
Activity: 1463
Merit: 265
Pepemo.vip
snip


He won't change it as that's not his goal, same as the account he's trying to claim is not his.


I'll repeat once more,  the account OP claims is his HR account, has never been accesed via a mobile phone, never! ( OP claims he lost his phone, thus access to duckdice, email, etc), so what I'm saying, the real owner of the account always played on it from other types of devices , never phones..   But OP didn't have any way of knowing that, so the story I lost my phone and can't access my account anymore made sense to him.
 

A point I've made earlier aswell, which he ignored as it doesn't fit in his trying to takeover a HR account scenario.

Regardless think we've adressed this matter enough and as long as there are no further clarifications needed I won't be addressing this thread anymore.



Duckdice Support,

I had never used Laptop or Pc for gambling websites but since i don't have access to the account this is an opportunity for you to take advantages and get ride of this case

It doesn't matter if you can not proof in any way that this account has ever been in your possession.
newbie
Activity: 70
Merit: 0
snip


He won't change it as that's not his goal, same as the account he's trying to claim is not his.


I'll repeat once more,  the account OP claims is his HR account, has never been accesed via a mobile phone, never! ( OP claims he lost his phone, thus access to duckdice, email, etc), so what I'm saying, the real owner of the account always played on it from other types of devices , never phones..   But OP didn't have any way of knowing that, so the story I lost my phone and can't access my account anymore made sense to him.
 

A point I've made earlier aswell, which he ignored as it doesn't fit in his trying to takeover a HR account scenario.

Regardless think we've adressed this matter enough and as long as there are no further clarifications needed I won't be addressing this thread anymore.



Duckdice Support,

I had never used Laptop or Pc for gambling websites but since i don't have access to the account this is an opportunity for you to take advantages and get ride of this case
member
Activity: 131
Merit: 18
snip


He won't change it as that's not his goal, same as the account he's trying to claim is not his.


I'll repeat once more,  the account OP claims is his HR account, has never been accesed via a mobile phone, never! ( OP claims he lost his phone, thus access to duckdice, email, etc), so what I'm saying, the real owner of the account always played on it from other types of devices , never phones..   But OP didn't have any way of knowing that, so the story I lost my phone and can't access my account anymore made sense to him.
 

A point I've made earlier aswell, which he ignored as it doesn't fit in his trying to takeover a HR account scenario.

Regardless think we've adressed this matter enough and as long as there are no further clarifications needed I won't be addressing this thread anymore.



Duckdice Support,
sr. member
Activity: 1463
Merit: 265
Pepemo.vip
OP I think the solution to this case is quite simple, you say you lost your phone, so you only played at the casino using your phone something that the casino is denied and they confirmed that the owner of that account did not enter the casino using the phone, then the casino says that you don't even know the email used to create an account at that casino, so you also don't know your email address that you created an account at the casino? at least you don't remember your email that you created account at the casino? how is this possible? you played with millions of dollars but you didn't enter the casino with a computer and you only entered by phone? don't you think this story is very strange?

you made deposits at this casino, so why don't you give them the address you made deposits at? Did you also lose your wallet and the address where you deposited? Does that mean you didn't protect your wallet even though you were moving thousands of dollars? your whole story is doubtful and in this case I really think the casino is right in the measures they are taking
unfortunately yes.

https://bitcointalksearch.org/topic/how-to-recover-crypto-worth-78k-from-stolen-phone-5429684

and thats why i am in trouble

Ok, I didn't know about the thread you posted above.

It seems to confirm that life writes the strangest scenarios.
I'm afraid that in this situation you have joined to the club of people who in a cruel way have learned how not to use cryptocurrencies.
I don't see Duckdice fault here, because they simply can not take your word for it because of the procedures.
Unfortunately, it looks like you'll have to accept that you've lost access to your Duckdice account same as to your Trustwallet.
You definitely need to work on protecting your money better.
I'm so sorry for your loss, but unfortunately you will just have to accept it.

Your story motivated me to review all my security..

Ps. After this clarification, I think you should change the topic of this thread, because I don't see anything fraudalent in Duckdice procedures
newbie
Activity: 70
Merit: 0
OP I think the solution to this case is quite simple, you say you lost your phone, so you only played at the casino using your phone something that the casino is denied and they confirmed that the owner of that account did not enter the casino using the phone, then the casino says that you don't even know the email used to create an account at that casino, so you also don't know your email address that you created an account at the casino? at least you don't remember your email that you created account at the casino? how is this possible? you played with millions of dollars but you didn't enter the casino with a computer and you only entered by phone? don't you think this story is very strange?

you made deposits at this casino, so why don't you give them the address you made deposits at? Did you also lose your wallet and the address where you deposited? Does that mean you didn't protect your wallet even though you were moving thousands of dollars? your whole story is doubtful and in this case I really think the casino is right in the measures they are taking
unfortunately yes.

https://bitcointalksearch.org/topic/how-to-recover-crypto-worth-78k-from-stolen-phone-5429684

and thats why i am in trouble
newbie
Activity: 70
Merit: 0
Again..

...
support send me another massege and told me that they have my old KYC documents and they will cross match it

This is screenshot that you provided:


https://i.imgur.com/gGgYY88.jpg

Either you are lying and manipulating, or there is another message that shows that Duckdice has KYC documents.


yes they says we have KYC from Igumunati375 and that is totaly lie.
how can i manipulate them by posting Screen shots of what i said earlier.
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
OP I think the solution to this case is quite simple, you say you lost your phone, so you only played at the casino using your phone something that the casino is denied and they confirmed that the owner of that account did not enter the casino using the phone, then the casino says that you don't even know the email used to create an account at that casino, so you also don't know your email address that you created an account at the casino? at least you don't remember your email that you created account at the casino? how is this possible? you played with millions of dollars but you didn't enter the casino with a computer and you only entered by phone? don't you think this story is very strange?

you made deposits at this casino, so why don't you give them the address you made deposits at? Did you also lose your wallet and the address where you deposited? Does that mean you didn't protect your wallet even though you were moving thousands of dollars? your whole story is doubtful and in this case I really think the casino is right in the measures they are taking
sr. member
Activity: 1463
Merit: 265
Pepemo.vip
Again..

...
support send me another massege and told me that they have my old KYC documents and they will cross match it

This is screenshot that you provided:




Either you are lying and manipulating, or there is another message that shows that Duckdice has KYC documents.

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