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He won't change it as that's not his goal, same as the account he's trying to claim is not his.
I'll repeat once more, the account OP claims is his HR account, has never been accesed via a mobile phone, never! ( OP claims he lost his phone, thus access to duckdice, email, etc), so what I'm saying, the real owner of the account always played on it from other types of devices , never phones.. But OP didn't have any way of knowing that, so the story I lost my phone and can't access my account anymore made sense to him.
A point I've made earlier aswell, which he ignored as it doesn't fit in his trying to takeover a HR account scenario.
Regardless think we've adressed this matter enough and as long as there are no further clarifications needed I won't be addressing this thread anymore.
Duckdice Support,
I had never used Laptop or Pc for gambling websites but since i don't have access to the account this is an opportunity for you to take advantages and get ride of this case
It doesn't matter if you can not proof in any way that this account has ever been in your possession.
i have tried and still trying to provide necessary document and things required to them.
but as i asked them to send an email to the email address associated with my account and tgey will find it out, becouse they are not going to get back reply from that email as its been stolen.
i invited them to a video call even, if they have any doubt i will clear it.
but now i felt like i am robbed badly as they are not Probably fair a user lost some money at duckdice.io and he findout that bets wasn't fair so they refund him all his money as you can see bellow
https://bitcointalksearch.org/topic/duckdiceio-bets-issue-resolved-5363603while i lost $53k plus how about mine? was that bets unfair as well? unfortunately i cant cheack my bets as they have got a chance.
i was searching on google about Duckdice.io reviews and you will not believe how badly they have treated people. bellow i posted Screenshot of Foxyrating.com where the trust score is Doubtful
https://imgur.com/a/SnxvnsfI had already commented on this in a previous post, your case is a very delicate and very strange case because you lost your cell phone and access to your casino account, your wallet... but it turns out that in the casino you didn't have any money, and you it has been inactive for some time, so the bonus you are claiming will no longer be available, I am not an employee of the casino but I believe that the casino has rules about the bonus and it is not an eternal bonus, so I do not understand why you simply do not report that you no longer have access to the old account and that for this reason you request that you create another account and start playing and one day you will reach the level where your old account was
you need to understand this, the casino cannot give you your old account because there is no way for you to prove that the account belonged to you, you keep talking about KYC or video call, but if you in the old account did not do KYC then how would they prove that and your account even doing KYC now? it is not possible for them to do KYC and confirm you are the owner of the account, you need to understand the casino side, they are right.
you talk about them sending an email to your email linked to your account, this is absurd, since you no longer have access to the email, so why would they send an email knowing that you already told them that you do not have access to that email?
the strange part is that you used to play with a lot of money and now you don't create a new account because you say you're broke, so you just want to keep the bonus without depositing in the casino, honestly I myself had to spend hours trying to understand all this, because a casino it's a business, they won't give VIP membership and its benefits eternally to customers, you and all of us should do