Topic: Duelbits Scam Alert: Unveiling the Illusion of "The Most Rewarding Casino" - page 2. (Read 369 times)

Reuploading your album to talkimg together with the caption you gave below the original images for easy view:


promised rewards


My Stats - I am at level 14 | Stats of a level 12 user with less wagering's and more rewards, I am sure the deposits are low as well


Lie about un-subscriptions from offers


Deposits

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That done, I'd like to know if you can perhaps give us more evidences to the email and the snipped chat. Same like Wapfika, I can't find anything from their team that promised a bonus. All they say was that they'll offer you a bonus when they have any available. There were no mention that they guaranteed a bonus if you keep playing.

Further, you said, "Duelbits reached out directly, offering sincere apologies and the prospect of a resolution." But I can't find it on any of the screenshots you uploaded, they apologizing and a prospect of resolution. And about subscription, is there any backing up evidence for this claim? All we can see for this matter is they acknowledged you unsubscribed, but no proof that you never unsubscribe, so we're at he-said-they-said situation here unless you can provide more context.

Perhaps you can provide us with those things I mentioned to make things more clear?

You thread has a lot of unnecessary that makes your main goal not clear here. What exactly do you want to achieve on this thread because you clearly admit that you give a negative review against Duelbits which is why the support contact you. I don’t see on the proof about the promised reward but rather just a regular statement of offering you bonus once there is available and not a specific bonus tailored for you.


How come this is an evidence to backup your claim. You play different games which means you have different rakeback to get due to house edge discrepancy. Also Duelbits bonus consist of "others" category that means of different bonus that you join. The bonus amount of other user even though he has lesser wager volume  than you means you should get higher rewards. It still depends on the game you are playing and the bonus both of you avail.

Hey everyone,

I recently had an unfortunate experience with Duelbits, an online gambling platform. I wanted to share my story and concerns, hoping to shed light on what appears to be unfulfilled promises and questionable practices.

What Happened:

My journey with Duelbits began with a rocky start. They flagged my Trustpilot review for verification, which caused initial skepticism. However, following a negative review, Duelbits reached out directly, offering sincere apologies and the prospect of a resolution. Swayed by their genuine-seeming intentions, I decided to grant them another opportunity.

Between March and May 2023, I deposited a significant amount, around $10,000, into my Duelbits account. I was excited about the promised bonuses and rewards, especially considering my level of activity during this period.

Discrepancy in Bonuses:

Despite my substantial deposits and active participation, I was left disappointed. Duelbits' support repeatedly assured me that if I stayed active, I would receive bonuses and rewards from their CRM team.

To make matters worse, I discovered that my rewards were far less than those received by users with significantly lower wagering amounts. This raised concerns about fairness and transparency in Duelbits' rewards system.

The Freebie Friday Mystery:

During this time, I was inexplicably removed from the "Freebie Friday" promotion, which had been a regular feature of my gaming experience. This removal coincided with my expressions of dissatisfaction, leaving me to wonder if it was related.

Unsubscribed Without Consent:

Duelbits' Head of Support claimed I unsubscribed from promotional emails on May 25, leading to my exclusion from bonuses. However, I never initiated such an action. This raises questions about why I hadn't received any Freebie Fridays before May 25, even though I was active and making deposits, suggesting inconsistency in Duelbits' explanations.

Lack of Transparency:

What's most disheartening is the lack of transparency and accountability in Duelbits' responses. They've offered convoluted explanations and failed to address the core issue - the significant gap between promised and received bonuses.

Proof and Evidence:

To back up my claims, I've attached screenshots of my transaction history and email conversations with Duelbits' support.

Total Deposits
https://talkimg.com/images/2023/09/21/6pHa3.png

As you can see I have deposited $48,673.41 without Any KYC and checked my rewards. I would be on plat3 if I had wagered a similar amount on stake, my rewards would be 3x more than here.

Promised Rewards
https://talkimg.com/images/2023/09/21/6pusZ.png

Rewards Comparison with a player who plays live games with similar house edge
https://talkimg.com/images/2023/09/21/6pStw.png

Transcation History
https://talkimg.com/images/2023/09/21/6pZL9.png
https://talkimg.com/images/2023/09/21/6pnqN.png
https://talkimg.com/images/2023/09/21/6pQMa.png

Freebie friday removal and not available during when I was very much active
https://talkimg.com/images/2023/09/21/6pGyo.png

Support blocked my chat and removed all previous conversations after they told me the new CRM team would review my account once again.
https://www.veed.io/view/3b3d61f5-f56c-41d8-b72e-e45d1aaff730

My Statistics:

Deposited: $48,673.41
Wagered: $1,039,711.58
Total Rewards: $7,077.40

User X
User ID: 44242331-1f86-54e7-922d-43536681a124:

Deposited:
Wagered: $674,027.23
Total Rewards: $9,334.05

Conclusion:

I'm sharing my experience not to discredit Duelbits but to draw attention to these inconsistencies and discrepancies. As a player, I believe it's essential for online gambling platforms to uphold fairness, transparency, and trust.

Thanks for reading,
king