Recently when I was playing on their site they did something very close to scamming so I told them that I thought they where scamming there customer and was closing my account . Before I closed my account I had a small balance left and wanted ti withdrawal . As I did this it was not much just 10.46$ they said they were going to keep my money and demanded kyc. Now this s after I have bet over 10k a week fir the last year . They got angry I called them out and then decided to demand kyc knowing I am closing my account after I withdrawal this small 10$ withdrawal.
How did you make the $10.46 to $10k?
Do you smell something fishy here, not offend you but sorry, I have to ask these questions. You changed from want to withdraw $10.46 to bet and make it to $10k and want to withdraw $10k. If Duelbits already investigated your account when you submit a withdrawal request for $10.46, they will do the same for $10k.
I believe they have solid reasons to investigate your account when it has only $10.46 not $10k after that.
Anyway, let's wait for their representative reply about your case here or in support ticket.