Duelbits.com | Casino & Sportsbook | VIP | Instant withdrawals! - page 159.

Lucasgabd

legendary

Activity: 2506

Merit: 1113

There's no need to be upset

Quote from: klidex on March 12, 2023, 10:00:48 AM

Quote from: Beparanf on March 12, 2023, 08:56:41 AM

Quote from: Lucasgabd on March 12, 2023, 08:41:58 AM

could be processed by a third party

probably contacting the support everyday won't help that much with that matter since it'll just add unnecessary stress on the team
unless it's really urgent matter

Afaik their security team processing the KYC the last time I verify my account. It usually just take 2 days and I can vouch that asking the support to make it faster will not gonna work because they will just said the standard answer to wait for the verification team to process the KYC.

I believe they will need atleast 2 working days to process KYC and that kind of waiting time is not that big deal because I experienced much longer waiting time on other casino KYC verification. Duelbits KYC verification is still faster than the typical casino.

The first time I KYC at Duelbits it only took one day to verify, it was very fast for me, and it's been a long time.
It is possible that at this time the Duelbits verification team has a lot to review, so maybe those who send KYC verification will have to be a little patient to wait for everything to be completed.
I think it's only a matter of time, because Duelbits is one of the fastest acting platforms on all issues.
In contrast to other casinos that don't have a good reputation, they will only stall for time and say be patient and patient without being resolved.

I didn't KYC with them before since I'm not really a gambling player, but if I had problems with KYC I'd probably open a support ticket and wait, better to do things with no hurry

gives peace of mind.

Strongkored

legendary

Activity: 2814

Merit: 1112

Leading Crypto Sports Betting & Casino Platform

Quote from: Solosanz on March 14, 2023, 03:35:42 AM

Duelbits have 2 promotions on both Champions League and Europa League.

I think Haaland to score first is unlikely because the recent matches, Haaland not always score a goal and he's not always become the first goal scorer. His performance is quite different with the early weeks on Premier League.

It's quite surprising isn't it? that he ended up being the first and top scorer in the match, seeing the odds it does look impossible for Haaland to be the first goal scorer but those who have bet are now receiving a good profit

Quote from: Solosanz on March 14, 2023, 03:35:42 AM

This promotion you only need to place minimum of 1.5 odds on Real Madrid vs Liverpool, there are many good betting option where the odds is 1.5 or higher, bet Real Madrid on draw no bet option is one of a good choice.
Source: https://duelbits.com/promotions/man-city-leipzig-haaland-boost
https://duelbits.com/promotions/real-liverpool-free-bet

Yes, there are many betting options with odds like these, and this match will still be exciting because even though Real Madrid are comfortable enough with their aggregate goals, they still have to keep performing optimally against Liverpool so many things can happen in the match later.

dzungmobile

sr. member

Activity: 854

Merit: 424

I strongly recommend Duelbits team to add a part of Duelbits official accounts on Bitcoin Talk in OP.

It gives official information and links to official accounts of the team. It is good for forum members to know what are official accounts, what are not and what are likely impersonators.

duelbits
Duelbits_Marketing
and more accounts from your team in future such as Duelbits_Support ...

Like now there is an account
Duelbits_Brasil but nobody knows it is official account or not.

Sign and stake your Bicoin address and message there. It can help your account recovery in future.

Duelbits_Marketing

copper member

Activity: 74

Merit: 39

St. Patrick's Day is fast approaching and Duelbits put together a 30k tournament!

This great tournament has already started and will run until the 18th of March.

You can find all of the info here: https://duelbits.com/promotions/patrick-legends

Also, something not all users have realised is that Duelbits only give out cash bonuses on casino (none of that wagering requirements nonsense). The bonuses also still contribute to the 37.5% rakeback that’s available for everyone. So let's say you win a bonus or a reward of 1k, as soon as you start wagering with the bonus you will still accumulate rakeback on the cash bonus amount that has been wagered.

We are pretty confident this is the most rewarding rakeback scheme you can find on the market. Although some casinos claim to give higher rewards, you can get lost in their terms and conditions. Here at Duelbits, we love being transparent and letting you know exactly what to expect. Our Rakeback is there for everyone and you get what you see on Ace's rewards page: https://duelbits.com/lounge

OcTradism

hero member

Activity: 1722

Merit: 801

Quote from: passwordnow on March 14, 2023, 12:56:44 PM

Yeah, I agree and all of it is true. As we can see, unlike some other casinos that have made their threads but never responded to any concern on their threads, the staff isn't like that here.

Duelbits has maintained their good supports and gained great reputation since a day they opened their announcement thread in the forum. The platform has never failed to serve their customers as well as provide good customer supports. Again it is proven by the latest case.

Quote from: duelbits on March 13, 2023, 11:47:02 AM

I am very sorry for what happened. I spoke to my team about it and they assured me it will never happen again. It was a miscommunication between some staff members.

It is a matter but it was resolved already and it's good to know Duelbits team solved it internally as well as have good team communication to adjust your work flow and avoid similar cases in future.

Communication can have problems anytime if there is a broken point in a chain of communication but we can always learn and adjust the flow of communication for the better.

Quote from: BitcoinHunt3r on March 14, 2023, 04:57:58 PM

Hi admin, no problem I understand the situation now I don't need to worry about participating in all the promotions because my account has been verified Cheesy

Now it's time to enjoy your time on Duelbits.

BitcoinHunt3r

legendary

Activity: 2954

Merit: 1155

Leading Crypto Sports Betting & Casino Platform

Quote from: duelbits on March 13, 2023, 11:47:02 AM

I am very sorry for what happened. I spoke to my team about it and they assured me it will never happen again. It was a miscommunication between some staff members.

Hi admin, no problem I understand the situation now I don't need to worry about participating in all the promotions because my account has been verified Cheesy

Quote from: worle1bm on March 14, 2023, 01:55:54 AM

They have certain time limits but it can exceed in some cases where they are verifying the details but as already said above that miscommunication among staff could lead to time delays but good to hear that finally it was processed.So this is good thing that it may take time but you will get paid at last.

Yes at least now we know the reason is a misunderstanding and most importantly, problems like this do not happen again to other users in the future

passwordnow

hero member

Activity: 3192

Merit: 597

Leading Crypto Sports Betting & Casino Platform

Quote from: SquirrelJulietGarden on March 13, 2023, 05:48:33 AM

Quote from: passwordnow on March 13, 2023, 03:14:48 AM

That's quite long if the process will take 2 weeks and I do know your feeling about the period of the process. From what I've read and known before, it differs per user and there's no exact period of time for the process. So those that have been approved within less than a day probably the requests and compliance weren't that much. But despite that, you're in good hands just as you've said with Duelbits. Just keep us updated in here on how long it took.

Duelbits have good reputation when they handle user cases and even with disputes or appeals, if cases are solid, they don't reject to pay users for their win bets or proceed withdrawal for users.

Duelbits have their representative in the forum as well and that user should not feel fearful about lack of support from Duelbits. Wait patiently for the case result.

Yeah, I agree and all of it is true. As we can see, unlike some other casinos that have made their threads but never responded to any concern on their threads, the staff isn't like that here.

Quote from: BitcoinHunt3r on March 13, 2023, 06:12:39 AM

Hello, I just want to confirm that KYC and my withdrawal have been processed an hour ago or rather 9 days after the submission
Yes even though it took longer but I understand maybe there is something to check depending on the quality of the identity we provide
That is why every user needs a different time to be processed between 1 day to 14 days, thanks Duelbits Wink

The Duelbits support has replied to you here and they're making sure that it won't happen again. There's the reason that it was just a miscomm on their end. Still with what happened to you, you've never lose your faith on them. Thanks for updating everybody in here.

Pamadar

legendary

Activity: 2982

Merit: 1028

Quote from: worle1bm on March 14, 2023, 01:55:54 AM

Quote from: BitcoinHunt3r on March 13, 2023, 06:12:39 AM

Hello, I just want to confirm that KYC and my withdrawal have been processed an hour ago or rather 9 days after the submission
Yes even though it took longer but I understand maybe there is something to check depending on the quality of the identity we provide
That is why every user needs a different time to be processed between 1 day to 14 days, thanks Duelbits Wink

They have certain time limits but it can exceed in some cases where they are verifying the details but as already said above that miscommunication among staff could lead to time delays but good to hear that finally it was processed.So this is good thing that it may take time but you will get paid at last.

Yup, as being explained by OP miscommunication happens, but glad to hear that it's finally being processed and the next here is to receive the payment after that verification.

Time to enjoy the winning amount and celebrate. Take some time to relax and enjoy your money.
Congrats and more winning to come!

Solosanz

hero member

Activity: 952

Merit: 662

Duelbits have 2 promotions on both Champions League and Europa League.

I think Haaland to score first is unlikely because the recent matches, Haaland not always score a goal and he's not always become the first goal scorer. His performance is quite different with the early weeks on Premier League.

This promotion you only need to place minimum of 1.5 odds on Real Madrid vs Liverpool, there are many good betting option where the odds is 1.5 or higher, bet Real Madrid on draw no bet option is one of a good choice.

Source: https://duelbits.com/promotions/man-city-leipzig-haaland-boost
https://duelbits.com/promotions/real-liverpool-free-bet

worle1bm

full member

Activity: 1834

Merit: 166

Quote from: BitcoinHunt3r on March 13, 2023, 06:12:39 AM

Hello, I just want to confirm that KYC and my withdrawal have been processed an hour ago or rather 9 days after the submission
Yes even though it took longer but I understand maybe there is something to check depending on the quality of the identity we provide
That is why every user needs a different time to be processed between 1 day to 14 days, thanks Duelbits Wink

They have certain time limits but it can exceed in some cases where they are verifying the details but as already said above that miscommunication among staff could lead to time delays but good to hear that finally it was processed.So this is good thing that it may take time but you will get paid at last.

Strongkored

legendary

Activity: 2814

Merit: 1112

Leading Crypto Sports Betting & Casino Platform

Quote from: klidex on March 13, 2023, 05:12:22 PM

Quote from: BitcoinHunt3r on March 13, 2023, 06:12:39 AM

Hello, I just want to confirm that KYC and my withdrawal have been processed an hour ago or rather 9 days after the submission
Yes even though it took longer but I understand maybe there is something to check depending on the quality of the identity we provide
That is why every user needs a different time to be processed between 1 day to 14 days, thanks Duelbits Wink

Congratulations on completing your KYC process guys, that's great news for all of us here.
As I said before, it's only a matter of time, you may need to be a little patient to wait.
Because Duelbits is part of a trusted casino and a big casino in this forum, which allows them to solve various problems that occur.
Because usually the bigger and more successful the casino, of course there will be more and more customers and it definitely takes time to wait in line.
And the Duelbits representatives here are always active in helping any problems and this is what makes customers more confident to stay at this casino not to worry if a problem occurs there is always someone to help like a Duelbits representative

Sometimes casinos can make mistakes such as delays in processing KYC or other things but a number of things are taken into consideration we can accept this because the casino is quite trusted and has proven enough of their existence so there's nothing to worry about, delays can be accepted as long as it's within the period reasonable time and duelbits have processed it properly so players can return to playing, the response from duelbits representatives on this forum proves that they value their players well.

Promotion duelbits in the champions league whose matches will be held today, Haaland scores the first goal the odds are from 3.15 to 4.50 but I think it is not easy to win at this bet https://duelbits.com/promotions/man-city-leipzig-haaland-boost

wxa7115

hero member

Activity: 2814

Merit: 734

Bitcoin is GOD

Quote from: dimonstration on March 13, 2023, 06:47:28 AM

Quote from: worle1bm on March 13, 2023, 03:12:14 AM

But do you trust exchange with your funds? I don't think we should hand our funds to any exchange if we have in mind not trading but for KYC also being a small gambler don't ask for too much documents and you can easily verify yourself to withdraw the funds but for big withdrawal it's problem as level of KYC goes up.

Correct. Exchange and Gambling has same policy in regards with AML law. They have minimum threshold to require account to do KYC but due to the recent development. Even exchange already requires mandatory KYC to its user same with some casino. I think the era for a no KYC casino is close for being over since business is following regulators requirements and this is vital for a business to survive for both exchange and casino.

I think only few exchange has a no KYC requirements for small trader but the rest already requires it mandatory to all user like Binance. We are still lucky that it’s not yet implemented on casino industry like Duelbits.

This is just part of the changes that we need to accept, I would like for KYC to not be a problem and we were allowed to gamble as much as we want with no issue, but casinos and exchanges are being pressured by the authorities to be more strict on their KYC requests and there is nothing they can do other than to comply.

So on the future it is quite likely that only the gamblers which use a very small wager will be able to gamble without going through a KYC procedure.

klidex

hero member

Activity: 1498

Merit: 504

Quote from: BitcoinHunt3r on March 13, 2023, 06:12:39 AM

Hello, I just want to confirm that KYC and my withdrawal have been processed an hour ago or rather 9 days after the submission
Yes even though it took longer but I understand maybe there is something to check depending on the quality of the identity we provide
That is why every user needs a different time to be processed between 1 day to 14 days, thanks Duelbits Wink

Congratulations on completing your KYC process guys, that's great news for all of us here.
As I said before, it's only a matter of time, you may need to be a little patient to wait.
Because Duelbits is part of a trusted casino and a big casino in this forum, which allows them to solve various problems that occur.
Because usually the bigger and more successful the casino, of course there will be more and more customers and it definitely takes time to wait in line.
And the Duelbits representatives here are always active in helping any problems and this is what makes customers more confident to stay at this casino not to worry if a problem occurs there is always someone to help like a Duelbits representative

duelbits

copper member

Activity: 245

Merit: 145

https://duelbits.com

Quote from: BitcoinHunt3r on March 12, 2023, 10:28:20 AM

Quote from: Lucasgabd on March 12, 2023, 08:41:58 AM

could be processed by a third party

probably contacting the support everyday won't help that much with that matter since it'll just add unnecessary stress on the team
unless it's really urgent matter

That's why I ask here bro, I'm tired of hearing the same answer every time I ask them but after someone told me here it took 2 weeks then I didn't ask anymore, I would come back after 2 weeks, that's a good idea right? Actually the main problem is that my withdrawal was not processed before KYC was verified if my withdrawal was processed then I would not care when my KYC was approved Cheesy

After all I will continue to follow the process I know Duelbits have a good reputation here.

I am very sorry for what happened. I spoke to my team about it and they assured me it will never happen again. It was a miscommunication between some staff members.

babygun

sr. member

Activity: 2226

Merit: 254

Top-tier crypto casino and sportsbook

Quote from: Beparanf on March 13, 2023, 08:57:07 AM

Quote from: Fullcoinese on March 13, 2023, 08:43:00 AM

Duelbits will also ask for your KYC in the withdrawal process. especially for those who make withdrawals in large enough amounts. many users will probably refuse KYC, and more often than not interrupt the withdrawal process. because the KYC verification process also takes time. and until that is done, most casinos will not process any withdrawals made.
but as long as we have proper documents, and are by the procedure, the process won't take too long either.

Not only when you withdraw large amount but also if you display any irregularities on your gambling activities like to often withdraw and deposit, abuse in bonus and other things that normal players won’t do frequently. The terms and conditions stated that they are allowed to ask KYC anytime without further explanation for the reason and this stated on the majority of the casino with license.

I’m a small gambler in Duelbits but still I undergo a KYC before since I participate on the promotion too much which result me to be excluded on joining it because I win too often.

I had the same issue as you, got excluded from the promotions even though before that I could always participate in it. Also did full KYC in order to get my withdrawal (around 50$) but still excluded for the promotions. Could be related to the fact that I used to use a free vpn to access some sites (not for Duelbits) and probably made a slip there. Too bad as the promotions they offer are pretty interesting.

Beparanf

hero member

Activity: 2996

Merit: 808

Quote from: Fullcoinese on March 13, 2023, 08:43:00 AM

Duelbits will also ask for your KYC in the withdrawal process. especially for those who make withdrawals in large enough amounts. many users will probably refuse KYC, and more often than not interrupt the withdrawal process. because the KYC verification process also takes time. and until that is done, most casinos will not process any withdrawals made.
but as long as we have proper documents, and are by the procedure, the process won't take too long either.

Not only when you withdraw large amount but also if you display any irregularities on your gambling activities like to often withdraw and deposit, abuse in bonus and other things that normal players won’t do frequently. The terms and conditions stated that they are allowed to ask KYC anytime without further explanation for the reason and this stated on the majority of the casino with license.

I’m a small gambler in Duelbits but still I undergo a KYC before since I participate on the promotion too much which result me to be excluded on joining it because I win too often.

Fullcoinese

full member

Activity: 408

Merit: 136

Quote from: dimonstration on March 13, 2023, 06:47:28 AM

We are still lucky that it’s not yet implemented on casino industry like Duelbits.

Duelbits will also ask for your KYC in the withdrawal process. especially for those who make withdrawals in large enough amounts. many users will probably refuse KYC, and more often than not interrupt the withdrawal process. because the KYC verification process also takes time. and until that is done, most casinos will not process any withdrawals made.
but as long as we have proper documents, and are by the procedure, the process won't take too long either.

dimonstration

hero member

Activity: 2786

Merit: 705

Dimon69

Quote from: worle1bm on March 13, 2023, 03:12:14 AM

Quote from: MinMan on March 12, 2023, 12:18:33 PM

KYC was not a thing a long time ago but unfortunately, things have changed now though I guess small time users can still transact with smaller amounts. As long as they don't exceed on the limit given to them by the exchange, they won't be asked to do a KYC. I hope this rule can also be applied on the gambling sites.

But do you trust exchange with your funds? I don't think we should hand our funds to any exchange if we have in mind not trading but for KYC also being a small gambler don't ask for too much documents and you can easily verify yourself to withdraw the funds but for big withdrawal it's problem as level of KYC goes up.

Correct. Exchange and Gambling has same policy in regards with AML law. They have minimum threshold to require account to do KYC but due to the recent development. Even exchange already requires mandatory KYC to its user same with some casino. I think the era for a no KYC casino is close for being over since business is following regulators requirements and this is vital for a business to survive for both exchange and casino.

I think only few exchange has a no KYC requirements for small trader but the rest already requires it mandatory to all user like Binance. We are still lucky that it’s not yet implemented on casino industry like Duelbits.

BitcoinHunt3r

legendary

Activity: 2954

Merit: 1155

Leading Crypto Sports Betting & Casino Platform

Hello, I just want to confirm that KYC and my withdrawal have been processed an hour ago or rather 9 days after the submission
Yes even though it took longer but I understand maybe there is something to check depending on the quality of the identity we provide
That is why every user needs a different time to be processed between 1 day to 14 days, thanks Duelbits Wink

SquirrelJulietGarden

hero member

Activity: 1442

Merit: 775

Quote from: BitcoinHunt3r on March 12, 2023, 10:28:20 AM

That's why I ask here bro, I'm tired of hearing the same answer every time I ask them but after someone told me here it took 2 weeks then I didn't ask anymore, I would come back after 2 weeks, that's a good idea right? Actually the main problem is that my withdrawal was not processed before KYC was verified if my withdrawal was processed then I would not care when my KYC was approved Cheesy

After all I will continue to follow the process I know Duelbits have a good reputation here.

Investigation takes time and it is different case by case. Like when you submit KYC and platform verifies your KYC, it can be done automatically by third party software or by manual verification. Manual verification usually takes more time to complete and it often takes longer time if you have to do advanced or due diligence KYC.

It also has to go to in depth investigation if a casino has some evidence that you break their rules. They will investigate deeply to make sure when they make decision, it would be correct.

Quote from: passwordnow on March 13, 2023, 03:14:48 AM

That's quite long if the process will take 2 weeks and I do know your feeling about the period of the process. From what I've read and known before, it differs per user and there's no exact period of time for the process. So those that have been approved within less than a day probably the requests and compliance weren't that much. But despite that, you're in good hands just as you've said with Duelbits. Just keep us updated in here on how long it took.

Duelbits have good reputation when they handle user cases and even with disputes or appeals, if cases are solid, they don't reject to pay users for their win bets or proceed withdrawal for users.

Duelbits have their representative in the forum as well and that user should not feel fearful about lack of support from Duelbits. Wait patiently for the case result.

Topic: Duelbits.com | Casino & Sportsbook | VIP | Instant withdrawals! - page 159. (Read 117165 times)