Still problem not resolved. I did not break any rules. I am not against the approval of KYC, but I want it to work and really be possible to validate. I am a VIP client in more than one cryptocurrency casino, but I am facing such problems for the first time and it does not add confidence to the company.
No answers, suggestions or help from support.
After examining patterns of the bets placed on sports, and noticing signs of abuse, our team has decided to enforce an electronic KYC check on your account.
After a few unsuccessful submission attempts, our live support agents advised you to upload a different type of identification to our KYC Portal to which request they were greeted with vulgar language and denial of having any identification other than your drivers license around you. After which you have proceeded to let us know that you would be submitting ID card of your sister, which is completely unacceptable. Duelbits does not and will never welcome any attempts of KYC procedure manipulation, by submitting documents of someone else, but yourself.
We would like to let you know that we’re already in talks with the Company that carries out Electronic KYC verification processes on Duelbits regarding the issue that you have submission and apologize for any misunderstanding.
Great job Duelbits for your sportsbook, it has more market compared to the other sites I'm using. What I like about the odds is that for example the Lakers vs Memphis game (NBA), where Memphis is the underdog with a handicap of +3, but I can get Memphis -4.5 to increase the odds to 3.10, this kind of odds is what I'm looking for.
Thank you! A lot of improvements / addons are coming to sportsbook in the upcoming month! E-sports, cricket, a lot more!