Topic: Duelbits.com | Casino & Sportsbook | VIP | Instant withdrawals! - page 437. (Read 113433 times)

AFAIK the leveling up bonus can be claimed one time only (once every you reach new level), not every week or month.
What you can claim every week/month is different bonus, I believe it works similar to the one at Stake.

So level 1 can claim the bonus as promised? every week or month?
My level is still low, maybe it needs to be improved again so that I become a VIP part like this feature that has been released recently.
If this is only automatic when going up Lvel then I don't think it needs any other support if their chat service can respond faster.

Can you send screenshot that they suggest you to use VPN to dodge the Australian restriction?

Blaming for a casino for losing your money and using your mental illness as excuse to convincing Duelbits to recover your loss is very childish. You should read carefully there ToS before you play and blame here because all your concern is stated there including your responsibility for your loss. I deeply feel sorry about your loss if your sickness is true but don't expect that they will give back your money because this is business. In case you won big amount, Will you give it back to the casino for same reason?

I don't know if it is right dor you to blame Duelbits because of your huge losses. I really am sad and feels bad for you. It's tour sole responsibility to manage your self from gambling, but I see it's not easy since you're addicted into it. I'm not a big gambler but everytime I lose big money(for me) I feel awful and regretful if some of my gambling acts sometimes. Just today, I lost ~$800, it's sad but it's part of it, winning and lossing.

For me, I think you should focus on regaining yourself, it is not the end of everything for you. Try rehabilitations and be more sociable to others, that would help. For a little while, if you can, try not thinking much about gambling.

As previously I have reached out to no avail and people on here just want to sit and bag me out without understanding my full situation is fine but Duelbits also don't discuss with me so I will openly discuss this. I have a gambling addiction. I live in Australia where online casinos are not allowed to provide services. I suffer from mental health issues which means sometimes I may come off as irrational and as I know sometimes I am prone to self sabotage and finding escapism in unhealthy habits which gambling has been for me at times. During a particularly bad patch last year I joined duelbits casino (I found even though I was Australian this was quite easy) also no I don't expect sympathy I know I am also responsible for my actions but I believe that this casino is also in the wrong here. A week or 2 after joining I emailed them and questioned why they would accept me as an Australian player and pointed out this was not allowed by Australian law for them to offer this service. They then blocked Australia but did not close my account. As anyone who has suffered from addiction knows sometimes you will still try anyway. I emailed again and asked had they blocked Australia which yes they had as a result of my advising them of the laws. I was however advised that I coI dould play at their casino with a VPN. I downloaded a VPN app and resumed doing so. In the multiple occasions that I had discussions with them that I was playing from Australia and how was this legal still my account remained open. I spiralled at this casino. I have suffered agoraphobia since COVID I have been hospitalised on multiple occasions in a psychiatric hospital this past year (no I'm not making this up I am happy to provide medical records) I was receiving electro convulsive therapy treatment for major depression. These past months I haven't left my bed all I have done is wake up and gamble on duelbits. I lost everything I owned. I couldn't stop I have just been destroying myself further and further. I have lost approx 70k in the past 6 months. I now have nothing and am about to lose the roof over my head in the coming days also as a result. I'm not a bad person I am weak clearly. A few weeks ago I had a discussion with Duelbits about their lack of any responsible gaming tools such as loss limits etc. I pointed out that gambling had been an issue for me over the years. Still my account was not closed.Today I finally hit complete rock bottom and I asked them again why did they allow my account to remain open when they knew I was playing from Australia. They danced around the topic, they said they would now be closing my account that they know I am from Australia (more like they know I'm out of money I have several email proofs that they knew I was playing from Australia) They said VPN is banned there and they never said to use VPN I have email from Raven saying I could play using a VPN from Australia. I asked to have a conversation regarding dispute resolution and this request ignored simply just them telling me that they will now be closing my account (like I care by now) now they know I'm from Australia. I have email and chat proofs of all of this and don't believe that they are completely innocent of all wrongdoings here. Yes I am a stupid woman for losing my money there but also what only when I tell them that their behaviour is predatory and I have no money left they close my account and pretend they never knew different?! This can't be right.

There is no information about this, but if your account is level 1 or joker you can claim it through support
I think there is no need for an additional manager because live support is available there 24 hours, whenever you want you can claim it
they process it in less than 10 minutes 

How about VIP 1 sir.

How much can get from for this level ~XD I think a bit of suggestion for DuelBits for this case, maybe need some manager or support for VIP Service. Like, when some people level up their VIP Level the team from DuelBits will contact the user for there has some bonus you can claim from the current level you have been archieve.

Wow it seems that Duelbits comes with everything! If they have that VIP membership similar to the Stake.com one this will be a great thing for the players, really the casino is thinking a lot about their players. I hope you can recover the account on Twitter, maybe the madness of bitcoin and emotions has made maybe twitter has gone a little crazy.

Not sure. They banned other casinos too but one managed to get it back. We are trying to get it back

Why twitter suspended your account?

This will be released soon. 

If you are VIP level joker or higher, you can indeed claim a reward for every time you advance a VIP level. Sorry I missed that part out.

$30 for VIP level 3? I have the same VIP level as you and am contacting support  

Edit:

So as in your screenshot it's not level 3 right? they said I was at level 2 and only got a $ 30 bonus
I also saw that there are additional rewards for daily, weekly and monthly, this is really cool 

Nice update and thanks for this! This VIP system seems interesting! Does this VIP system replace the 15% rakeback ? I can't find this back anymore?
Would also like to know how much we need to wager to level up. Wagered over 30$ these last couple of months (I know a very low amount compared to the other here) but I am still at 0% of VIP level 1  .

Thanks for you replies, guys!

Yeah, I'm sure  I created that account using username and password.

I tried to reset the pw once again. But then everything happens as described before.

Tried that in two different browsers, with the same result. And, at the same time, I have no problems with login to other sites.

I have no money on my duelbits account, so at least that isn't a problem.

Maybe I'll try to contact support next week.

Thanks again for trying to help!

Are you sure you created new account using your own username and password? If not, maybe you've log in using your gmail or steam before. Try that, maybe you forgot it

I just logged in and out of the Duelbits account without the slightest problem, could it be that it's wrong for your pw to be big or small? I'm here either when I logged Duelbits account.

Maybe if the problem is still like this the only way is to contact their support.

Sorry for the inconvenience dude however I can guarantee you I can access my duelbits ID without facing any trouble as before. Since I'm not a regular gambler, but make access into my account in order to encounter new VIP system. Better you may open ticket supports or hit a pm to @duelbits

Anyone having troubles with login into your duelbits account?

I had no problems before, but today when trying to log in I got this message:



and after resetting the pw I keep getting these messages   

Looks like the Duelbits team forgot to give the announcement, that the VIP bonus (level up) can be claimed via live support right now (If you already VIP level 1 or above). I have claimed my VIP bonus (: