You cannot claiming again even in the previous claim you only claim for the tickets, if you want to get the free spin at least don't make a separate claim. The best thing, just claim the free spin with the tickets with a single claim.
I claim the tickets + free spin no problem at all with a single claim of course.
He said the issue will be fixed today, and seem like "Bitinity" tested it and now it's working that's mean the issue has been fixed today. Just like DuelBits said from previous update.
You can now claim your tickets & spins at different times, it is not only 1 time redemption!