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Topic: E-Coin.io problem (resolved) (Read 9122 times)

newbie
Activity: 18
Merit: 0
September 27, 2015, 01:56:59 AM
#44
I don't know if it is scam or not.
But their email doesn't work:
"Delivery to the following recipient failed permanently:

[email protected]

Technical details of permanent failure:
Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines."
And
The order for my physical Visa Debit card in USD was placed on 09/14/2015, nothing till now. No tracking number, no update, just "pending...".


mate, it's not always easy to be sure who is who in the forum, but if we identified your request right, it has been addressed and resolved.

please, confirm all ok, as using the words you have used should really not be used unless it's a fact..
Got the second card, it happens to be valid now. Sorry if my words sounds weird to you, but its a financial information and expect more serious working attitude.
I believe that its not actually your fault, but fault of some of your partners.
hero member
Activity: 938
Merit: 500
September 23, 2015, 02:58:20 AM
#43
I don't know if it is scam or not.
But their email doesn't work:
"Delivery to the following recipient failed permanently:

[email protected]

Technical details of permanent failure:
Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines."
And
The order for my physical Visa Debit card in USD was placed on 09/14/2015, nothing till now. No tracking number, no update, just "pending...".


mate, it's not always easy to be sure who is who in the forum, but if we identified your request right, it has been addressed and resolved.

please, confirm all ok, as using the words you have used should really not be used unless it's a fact..
newbie
Activity: 18
Merit: 0
September 22, 2015, 04:47:03 AM
#42
I don't know if it is scam or not.
But their email doesn't work:
"Delivery to the following recipient failed permanently:

[email protected]

Technical details of permanent failure:
Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines."
And
The order for my physical Visa Debit card in USD was placed on 09/14/2015, nothing till now. No tracking number, no update, just "pending...".
full member
Activity: 210
Merit: 100
September 02, 2015, 11:55:33 PM
#41
I use the e-coin card and I'm very satisfied so far. On 1st September they had a login problem but they resolved it the same day but after a couple of hours and everything works ok now. You can read more details in the main e-coin support page https://bitcointalksearch.org/topic/m.12296901
full member
Activity: 184
Merit: 100
September 02, 2015, 06:09:46 PM
#40
what's the issue? could you please send email to [email protected], so we can investigate
newbie
Activity: 12
Merit: 0
September 02, 2015, 05:28:28 PM
#39
HEY THIS PROUBLUM MY PIN CODE?

i AM SAME SITUATION

PLUS AFTER THIS PAUZE AND TECHNICAL COLAPSE THIS SERVICE

YESTERDAY AND TODAY I COME ATM AND NOT CORECT MY CODE PIN?
HOW POSIBLE RESET? OR MONEYBACK ME

+ PLUS MORAL COMPENSATION?

THIS PAUZE MY MONEY
HOW I LOAD IN CARD TO BITCOIN BACK? PLEASE HELP MY SITUATION THIS VAM{IRE MY NERVOUS AND  ENERGY 3x DAY!
HELP MY SITUATION!



N1

Subject   Started by   Replies   Views   Last post
        I cant login to www.e-coin.io anyone with the same problem??    harmouch     4     91    Today at 10:10:10 PM
 by MoneyBackMe

https://bitcointalksearch.org/topic/i-cant-login-to-wwwe-coinio-anyone-with-the-same-problem-1168120


N2

Re: E-Coin.io problem + PAUZE MY PIN CODE? VAMPIRE MY MONEY BTC AND MY ENERGY

Bitcoin Forum > Economy > Marketplace > Service Discussion> E-Coin.io problem

https://bitcointalk.org/index.php?topic=971955.0;all


PLEASE HELP ME

1. HOW I MAKE NEW PIN CODE? OR YOU MAKE RESET YOUR SERVICE I COME HOW IDIOT SHOP YESTERDAY AND TODAY NOT WRONG PIN CODE MY WHY? BEFORE THIS WORK?

YOU MAKE PAUZE MY PIN OR HOW MAKE NEW PIN CODE?

2. HELP MY SITUATION OR HOW LOAD MONEY CARD TO BACK BITCOIN

I WAIT YOUR SIGNAL ANSWER ME
MY SITUATION I WAIT YOU! MY MONEY INSIDE YOUR SERVICE!

3. HOW LONG YOUR SUPORT MAKE VAMPIRE MY BITCOIN AND MAKE MONEY BACK OR FIX YOUR PIN WORK PRACTIC I GO 3x DAY AND NERVOUS MY MONEY PAUZE IN YOUR SERVICE YOU MSUT HELP MY SITUATION
newbie
Activity: 39
Merit: 0
July 07, 2015, 10:51:00 AM
#38
Update
today after around 24 hours delay the money was finally load in to my card. So the problem can be consider as SOLVED.
The Problems:
Support ... the site don`t have any support i didn`t receive any e-mail to inform me that they receive the problem ticket or that they solve it .I send them 3 reports 2 form the website and one direct form my e-mail. Response NONE. The site work and seems to be LEGIT for now but if you expect for any support to receive information or help or else DON`T  You will not receive respond form them.
The only one person that reply to me was gosha@e-coin
Lets hope that they will fix the support
this is all

do you mean any kind of automated message confirming the receipt of your request would be helpful? There are two ways of looking at it: immediately acknowledge and then fix and reply or just fix and reply, without the additional notification. Some people prefer to receive the acknowledgement, others prefer not to, as it is just another annoying automatic message.
What is your view?

yes is good to receive reply when problem is solved the fact is that I didn`t receive any e-mail form you except here !? .this is creative feedback is good to take notice on that and to fix it this will make you better then you are now Smiley
hero member
Activity: 938
Merit: 500
July 07, 2015, 06:05:04 AM
#37
Will try to test my new EUR card at some point this week & post feedback Smiley

looking forward!
hero member
Activity: 938
Merit: 500
July 07, 2015, 06:04:44 AM
#36
Update
today after around 24 hours delay the money was finally load in to my card. So the problem can be consider as SOLVED.
The Problems:
Support ... the site don`t have any support i didn`t receive any e-mail to inform me that they receive the problem ticket or that they solve it .I send them 3 reports 2 form the website and one direct form my e-mail. Response NONE. The site work and seems to be LEGIT for now but if you expect for any support to receive information or help or else DON`T  You will not receive respond form them.
The only one person that reply to me was gosha@e-coin
Lets hope that they will fix the support
this is all

do you mean any kind of automated message confirming the receipt of your request would be helpful? There are two ways of looking at it: immediately acknowledge and then fix and reply or just fix and reply, without the additional notification. Some people prefer to receive the acknowledgement, others prefer not to, as it is just another annoying automatic message.
What is your view?
legendary
Activity: 1596
Merit: 1010
July 01, 2015, 11:29:38 AM
#35
Will try to test my new EUR card at some point this week & post feedback Smiley
newbie
Activity: 39
Merit: 0
July 01, 2015, 08:24:59 AM
#34
Update
today after around 24 hours delay the money was finally load in to my card. So the problem can be consider as SOLVED.
The Problems:
Support ... the site don`t have any support i didn`t receive any e-mail to inform me that they receive the problem ticket or that they solve it .I send them 3 reports 2 form the website and one direct form my e-mail. Response NONE. The site work and seems to be LEGIT for now but if you expect for any support to receive information or help or else DON`T  You will not receive respond form them.
The only one person that reply to me was gosha@e-coin
Lets hope that they will fix the support
this is all
newbie
Activity: 39
Merit: 0
June 30, 2015, 06:53:01 AM
#33
another problem
I deposit 0.0.599900 the deposit was ok I receive e-mail form e-coin for that but when I go to trasnfer them to my card
they gone but didn`t show to my card !? !!!!  my card is active but my money was PUFFF gone !!!  Angry Angry Angry I send e-mal to support but didn`t recive any reply so be careful !!!

Please, try to find out the reasons before posting negative comments.
Your request was replied to within an hour, maybe a little bit more.
Your account must have been blocked by the bank and we are investigating the reasons. Usually it happens due to some account activity they may consider suspicious or due to incorrect entry of data by the card owner.

Please, have some patience and refrain from spreading panic before understanding the issue

I don`t think the post is negative is just warning, and how can i know about the reason when in your cite there is no indication that there is some problem ?
I  still trust you and when everything is fixed  you rill receive my apology
hero member
Activity: 938
Merit: 500
June 30, 2015, 06:37:09 AM
#32
another problem
I deposit 0.0.599900 the deposit was ok I receive e-mail form e-coin for that but when I go to trasnfer them to my card
they gone but didn`t show to my card !? !!!!  my card is active but my money was PUFFF gone !!!  Angry Angry Angry I send e-mal to support but didn`t recive any reply so be careful !!!

Please, try to find out the reasons before posting negative comments.
Your request was replied to within an hour, maybe a little bit more.
Your account must have been blocked by the bank and we are investigating the reasons. Usually it happens due to some account activity they may consider suspicious or due to incorrect entry of data by the card owner.

Please, have some patience and refrain from spreading panic before understanding the issue
newbie
Activity: 39
Merit: 0
June 30, 2015, 05:23:13 AM
#31
another problem
I deposit 0.0.599900 the deposit was ok I receive e-mail form e-coin for that but when I go to trasnfer them to my card
they gone but didn`t show to my card !? !!!!  my card is active but my money was PUFFF gone !!!  Angry Angry Angry I send e-mal to support but didn`t recive any reply so be careful !!!
hero member
Activity: 938
Merit: 500
June 02, 2015, 10:28:49 PM
#30
So isn't it easy for Indians to ship the card to another place and forward it to their home? I am not planning to do this but this is easy to bypass.

For a card without verification and small limits, this could work.

However, once the cards needs to be verified, it will be matched against the address on file I'd guess.

Correct, the bank will require proof of address to increase the limits.
$2.500 is not too bad for an unverified card though, at least in the short term
hero member
Activity: 938
Merit: 500
June 02, 2015, 10:27:27 PM
#29
Will you be shipping to India anytime soon? Does E-Coin debit card work in India?

The card does work in India or anywhere VISA logo is displayed. We cannot, unfortunately,send cards to India - it is a limitation of the card issuing bank. Travelling to India with this card - no problem

So isn't it easy for Indians to ship the card to another place and forward it to their home? I am not planning to do this but this is easy to bypass.

Technically it is possible, no one can ban you from doing so.
Such card won't be possible to verify though, so the limits will stay under $2.500 total load/spend over the card's lifetime
legendary
Activity: 1596
Merit: 1010
June 01, 2015, 01:05:38 AM
#28
So isn't it easy for Indians to ship the card to another place and forward it to their home? I am not planning to do this but this is easy to bypass.

For a card without verification and small limits, this could work.

However, once the cards needs to be verified, it will be matched against the address on file I'd guess.
hero member
Activity: 560
Merit: 509
I prefer Zakir over Muhammed when mentioning me!
May 31, 2015, 11:58:49 PM
#27
Will you be shipping to India anytime soon? Does E-Coin debit card work in India?

The card does work in India or anywhere VISA logo is displayed. We cannot, unfortunately,send cards to India - it is a limitation of the card issuing bank. Travelling to India with this card - no problem

So isn't it easy for Indians to ship the card to another place and forward it to their home? I am not planning to do this but this is easy to bypass.
hero member
Activity: 938
Merit: 500
May 31, 2015, 08:50:47 PM
#26
Will you be shipping to India anytime soon? Does E-Coin debit card work in India?

The card does work in India or anywhere VISA logo is displayed. We cannot, unfortunately,send cards to India - it is a limitation of the card issuing bank. Travelling to India with this card - no problem
hero member
Activity: 560
Merit: 509
I prefer Zakir over Muhammed when mentioning me!
May 31, 2015, 12:33:43 PM
#25
Will you be shipping to India anytime soon? Does E-Coin debit card work in India?
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