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Topic: Electrum 3.3.8 is not opening on Windows 10 - page 2. (Read 556 times)

HCP
legendary
Activity: 2086
Merit: 4361
It might be a permissions issue stopping it from starting up properly. Have you tried running Electrum as an Administrator? Huh
newbie
Activity: 10
Merit: 4
DireWolfM14,

I tried it many times. It not worked too.
newbie
Activity: 10
Merit: 4
January 21, 2020, 02:41:26 PM
#9
RapTarX,

Yes, I´m sure about that.
copper member
Activity: 2338
Merit: 4543
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January 21, 2020, 01:55:18 PM
#8
I seem to recall having an issue with this once upon a time.  First thing to do is back up your wallet files, and save them some place safe.  Then try uninstall, restart the PC, then reinstall.  That should work.  Restore your wallet files once you confirm it's working again.
hero member
Activity: 1358
Merit: 851
January 21, 2020, 10:52:18 AM
#7
Probably off topic-
Can you confirm you are using the authenticate Electrum wallet? If you have followed what BitCryptex said and still no luck, then I guess probably your wallet source code is not correct. Have you updated your wallet recently? If so, from where?
legendary
Activity: 2464
Merit: 3878
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January 21, 2020, 07:37:30 AM
#6
Did you understand now?
I understood your issue and really do not know how to resolve it but my suggestion was just in case you have not done that practice. Good thing is that you have your seeds backed up. Your wallets are safe in this case.

I hope someone will find a solution for you.

Quote
What use does the password and wallet data has if you are unable to start any Electrum software?
As long as you have the information backed up, you can restore the wallets in any other PC.

Note: I am too using win10 but never have had this issue.
newbie
Activity: 10
Merit: 4
January 21, 2020, 07:34:49 AM
#5
Hello Royse777,

I afraid you did not understand the problem here.

I have all data backup, seed backup, password backup, etc. This is not the problem.

As I described on this post, the problem is that Windows 10 is unable to open Electrum software.

What use does the password and wallet data has if you are unable to start any Electrum software?

Did you understand now?
newbie
Activity: 10
Merit: 4
January 21, 2020, 07:28:33 AM
#4
Hello BitCryptex,

Thanks for trying to help us.

I did the procedure you described, unfortunately it didn't worked.

I still have the same issue I described.
legendary
Activity: 2464
Merit: 3878
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January 21, 2020, 07:11:48 AM
#3
Try uninstalling Electrum and moving 'Electrum' folder located in 'C:\Users\Username\AppData\Roaming\Electrum' to your desktop.
I would say to go to this directory:

C:\Users\USERNAME\AppData\Roaming\Electrum\wallets

[Replace the USERNAME with your PC username]

And copy all the files that you (MR_Roken) have in a safe place. Then do whatever you want to do. Those files are your wallet files so far you have created and the only way for you to get those wallets are these files unless you have the pass phrases of the wallets you have.
legendary
Activity: 1876
Merit: 3132
January 21, 2020, 07:03:48 AM
#2
I uninstalled and installed Electrum again, many times, but it seems like nothing work.

Try uninstalling Electrum and moving 'Electrum' folder located in 'C:\Users\Username\AppData\Roaming\Electrum' to your desktop. Don't delete it because your wallet file is inside that folder. Try reinstalling Electrum once you do it. Both standard and standalone versions use that directory. The portable version saves additional data in the same folder as the executable so you can try running it as well.
newbie
Activity: 10
Merit: 4
January 21, 2020, 06:56:51 AM
#1
Hello. I can not open Electrum 3.3.8 on my Windows 10 anymore!

I uninstalled and installed Electrum again, many times, but it seems like nothing work.

On Windows Task Manager I can see "Electrum 3.3.8" running on the background but the program never opens.

Even if I kill this task and try to open Electrum.exe again, the software never start.


I tried Windows Installer, Standalone executable and even old Electrum releases but nothing worked.


The Electrum log file wrote this error:
"INFO | daemon | failed to connect to JSON-RPC server: unexpected EOF while parsing (, line 0)"


I used Electrum for many years, it never happened before.


What should I do?
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