I will put in an official request as well.
I am surprised that the software for the S4 is as buggy as it is usually they do better work on it. I know the very first iteration was a mess but the work around was ok then the next was better and the last best yet but still not working great with other pools.
I really thought after they saw the mess with the ASICMiner controller they would make sure they did not have issues with theirs. Bitmain messed up a bit on this one.
Still a great miner but not as good as it could be.
Do you have other hashpower pointed here? Maybe run a stratum proxy and point your hashpower through it ... and once the proxy difficulty gets up to 1024, point your S4(s) to it.
M
Thanks for the suggestion. I've got the S-4s pointed to CK until this gets resolved. I've still got my dragons pointed here. I was spoiled early on, so these current payouts really aren't a big deal if I miss a couple.
They sent a S1 for development a long time ago, but never followed up with documentation or future products.
I can only guess they believe there might be a lack of demand - in which case their customers need to be more vocal in expressing the need to them.