It is so sad that people started to use "freedom of speech" as a way of saying things that would be hurtful to others and consider it a freedom of speech. Just because you are free to say it, doesn't mean you should, there are nasty things that you could say to people that would not be acceptable in society, but allowed on twitter which is a weird dilemma.
If a famous celebrity came out and said "women are only good in kitchen, they shouldn't be acting, cook food and have sex with, that's all women are good for" then all of Hollywood would banish that actor and nobody would hire them ever again right? That's a wrong sentence that shouldn't be said right? Well on twitter you are "free" to say it, that's the problem, just because you are free to say it, doesn't mean it's an okay sentence to be tweeted.
Free speech was never meant to protect speech that people already agreed with. Free speech is intended to protect speech that is unpopular. There wouldn't be any need of free speech if you said things that were universally accepted as being true or popular. Protecting speech is really something the government should be doing anyways, not a private platform like twitter. Elon made the argument, which I agree with, that Twitter acts as the public town square where ideas and conversations occur in a digital world -- restriction from these conversations is akin to being denied the entitlement to free speech. You're more than welcome to say things that are hurtful or unpopular, you nor anyone else is required to listen.
And by the way, you're able to maintain decorum my just muting or blocking any account you're not inclined to listen to.
10 years ago I'd agree that hate speech shouldn't be included in free speech on private platforms. The idea of hate speech has transformed into "speech I disagree with" unfortunately.