Topic: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20 - page 9. (Read 15019 times)

Nope the reserves of XMR are accurate, but indeed XMR is often empty. But it is for sure not a secret and well displayed.

I have a question about the reserves you display on your website. My apologies if it was already asked, but this thread has 16 pages, so it's quite time-consuming going through each one looking for the exact thing I want to ask. I have noticed that you always display your XRM reserves as 0, but in the 24h trading volume, we can see how much Monero was exchanged. Is the total Monero reserve a secret or can't the site display it for some other reason?  

Yeah except he is an IRS agent, not a customer. He could post the whole email if he wanted to as its not really any sort of breach of customer confidentiality. He did the agent a favor by not leaving the email address in there.

This is really not good. With a little research, you get to the guy.

Thank you for the transparency regarding this communication. I saw that you omitted the name of the person that got in contact with you but you left his name on the e-mail. Perhaps it would be better to hide it as well.

OP wrote about it recently, I think it should answer your question:

Any updates on the 5% fees to buy and sell XMR?

I think the xmr volatility is low now. Any reason for this fee in this specific coin?

The service fee increase is a loss prevention mechanism of our exchange and usually only affects highly volatile coins, which in that case was XMR. Don't forget that we don't resell Binance like other swappers, so charging 0.5% which often causes a loss of our own reserves is not always an option.

The first service fee spike for XMR pairs was caused by OKX delisting XMR.

The second service fee spike for XMR pairs was caused by Binance attacking XMR by delisting announcement and price manipulation involving various techniques not obvious to most people (except ones who have been here enough to know how all this speculative market works and has nothing in common with tech)

As a service that provides its own liquidity for trades, we have to protect our liquidity from extreme volatily in order to prevent losing our capital.

If we increase a price by 5% 10% or 22% it means we only do it to protect ourselves from some factors currently affecting the coin's price and not to make extra gains.

We are barely able to make any profits even with a current 5% service fee but it's at least a good (and only) mean of protection against high volatility.

However, we are considering to keep 5% on selling XMR in future because our service is now used by many other services with a purpose of mixing, therefore it's absolutely inconvenient for us to work hard acquiring XMR then give it away for nothing to some other service that makes considerable gains based off our hard work acquiring XMR. Same for users who only use eXch for mixing their BTC through XMR - we don't consider it honest when some of them complain about 5% for the level anonymity they will take from our service without recurring to chaining their funds flow through different services that might cost them far more than just 5% (and who are often eXch's resellers).



A price increase of 5% on XMR won't make us worse for sure, because first of all it's justified and secondly we are the only service offering a set of unique privacy/anonymity options and features.

And no, we do not plan to impose a 5% service fee to other pairs unless it becomes necessary, like it was/is in case of XMR.

Do you provide required info (as far as I see only thing you collect is receiver wallet address tho) in such obvious hack cases?

Do you provide required info (as far as I see only thing you collect is receiver wallet address tho) in such obvious hack cases?

FixedFloat was hacked.

https://www.talkimg.com/images/2024/02/18/YQeRJ.png

https://etherscan.io/address/0x85c4ff99bf0ecb24e02921b0d4b5d336523fa085

There will be some juicy revelations about how that service was handling the customer data on the upcoming week.

o/

FixedFloat was hacked.
snip

Since Feb. 17, a number of users have reported frozen transactions and missing funds on the exchange’s X page. On-chain data shows that more than 400 Bitcoin worth around $21 million and over 1,700 Ether worth nearly $5 million were drained on Feb. 18.

I think you should add this information for SimpleX on eXch website.
From my experience I tried contacting eXch support with SimpleX chat using link that was provided, and nobody accepted my request or answered anything to me.

For fast and secure assistance please use our ticketing system as it's monitored and attended by all of our team members. Your communications will be encrypted by our own TLS certificate on our HTTP server without any intermediary third-party servers (such as Cloudflare), since all the frontend servers belong fully to us and operate strictly on bare metal hardware that will be automatically considered compromised by a state-level attacker in case there is a single unexpected reboot to happen.

Email without PGP is also a fast option which is also attended by various people but less secure.

Email with PGP is a slower option, since the PGP key is only possessed by the core admin/founder.

SimpleX is only attended by the core admin who is not always online and doesn't have it installed on a mobile device (which might change later).

SimpleX is only attended by the core admin who is not always online and doesn't have it installed on a mobile device (which might change later).

Liquid network is a next project we will list and there is currently work ongoing.

By a lucky occasion Cloudflare isn't blocking me from accessing Bitcointalk today and I can finally reply.

What d5000 answered above is still relevant and can be taken as a full answer. We are still hesitant on adding Tron or Avalanche. We don't trust both project founders and specially the latter.

By a lucky occasion Cloudflare isn't blocking me from accessing Bitcointalk today and I can finally reply.

We've been recommending Blixt for some time already (https://exch.cx/faq#wallet_security_recommendations) mainly because they make a full LN node from a mobile device, however we will probably stop doing so temporarily because they fail to include their wallet to the main F-Droid repo nor seem to care about doing so, which is a huge security issue according to our assessment.

For now the only solid options we can recommend are Electrum or self-hosting a node.

However, for users who don't mind trusting .apk's built directly by devs there are for sure many good options available, but we don't want to take a responsibility of recommending them because of their security model not matching our high standards (Tl;DR: F-Droid or avoid). And of course, any suggestions are always welcome.

You know the Captcha bypass code exists, right? Cloudflare isn't blocking me, even on Tor.