I PM'd you and sent an email to [email protected] in regards to a deposit issue.
Please check and respond.
Topic: [Exchange] SwapHole.com - Trailing Stop - 2FA - Live Cryptsy Trades Graph - page 2. (Read 14129 times)
May 05, 2014, 09:43:47 PM
I PM'd you and sent an email to [email protected] in regards to a deposit issue.
Please check and respond.
May 02, 2014, 02:01:11 PM
Update: Mintpal trading data integrated & there is a Cryptsy/Mintpal trades table on certain markets. https://www.swaphole.com/#!market/LTC/BTC What's next?
May 02, 2014, 07:04:03 AM
Update: Cryptsy live trade data now available as graph on certain markets! Check it out: https://www.swaphole.com/#!market/DOGE/BTC
April 30, 2014, 02:02:56 AM
Are your servers and wallets SELinux secured?
We don't give away any information on our security measurements.
This has a major reason: Let's say we use SELinux and there is a glitch in it. Everybody would know that a service of ours is vulnerable. A good example is the last OpenSSL bug.
We use common security techniques also used in the financial industry and goverment services.
April 30, 2014, 01:08:35 AM
Are your servers and wallets SELinux secured?
April 29, 2014, 05:39:39 AM
I sent you an email with screenshots.
Should be resolved already.
April 28, 2014, 07:25:28 AM
how the hell will i change my btc withdrawal address?
you have upgraded the site visually which is great.. but it has become more difficult to buy/sell with those new pop up option. why can it be just the same style as other exchange site.. its really harder to make order option with your UI.. alot of things to take into consider.. pls just make a basic buy order option and give an advance option if people prefer it..
.. its great to be a fucking unique exchange site but pls make it user friendly.. alot of the option your exchange site present really is hard to use/manage.. there is not even a starter guide for newbi no wonder there is such a low volume on your site.. it makes new comers turn away with such difficult option
TL/DR: you have so many features that most people won't use, you forget the most important thing which is being user friendly.
Thank you for your honest feedback, I think you already wrote us an email
Withdrawal addresses can't be changed, this is a security measure. This is easily done by sending an email to our support and writing your new withdrawal address in it.
We may overthink this procedure, because most people don't understand that this actually protects them by state their real withdrawal address instead of some random address.
not user friendly.
I can't even find how I can cancel my orders
I can't even find how I can cancel my orders
I'd suggest sending an email to [email protected] - usually you have a cancel button right next to your order.
We take your feedback into account and will definitly think about how we can make it user friendlier and still provide more features than other exchanges!
I sent you an email with screenshots.
April 28, 2014, 04:55:55 AM
Update:
Feedback appreciated!
- Every user can now change their withdrawal address on their own - I recommend using 2FA!
- Fast and simple buy/sell order form on every market
Feedback appreciated!
April 28, 2014, 12:51:07 AM
how the hell will i change my btc withdrawal address?
you have upgraded the site visually which is great.. but it has become more difficult to buy/sell with those new pop up option. why can it be just the same style as other exchange site.. its really harder to make order option with your UI.. alot of things to take into consider.. pls just make a basic buy order option and give an advance option if people prefer it..
.. its great to be a fucking unique exchange site but pls make it user friendly.. alot of the option your exchange site present really is hard to use/manage.. there is not even a starter guide for newbi no wonder there is such a low volume on your site.. it makes new comers turn away with such difficult option
TL/DR: you have so many features that most people won't use, you forget the most important thing which is being user friendly.
Thank you for your honest feedback, I think you already wrote us an email
Withdrawal addresses can't be changed, this is a security measure. This is easily done by sending an email to our support and writing your new withdrawal address in it.
We may overthink this procedure, because most people don't understand that this actually protects them by state their real withdrawal address instead of some random address.
not user friendly.
I can't even find how I can cancel my orders
I can't even find how I can cancel my orders
I'd suggest sending an email to [email protected] - usually you have a cancel button right next to your order.
We take your feedback into account and will definitly think about how we can make it user friendlier and still provide more features than other exchanges!
April 27, 2014, 02:32:22 PM
how the hell will i change my btc withdrawal address?
you have upgraded the site visually which is great.. but it has become more difficult to buy/sell with those new pop up option. why can it be just the same style as other exchange site.. its really harder to make order option with your UI.. alot of things to take into consider.. pls just make a basic buy order option and give an advance option if people prefer it..
.. its great to be a fucking unique exchange site but pls make it user friendly.. alot of the option your exchange site present really is hard to use/manage.. there is not even a starter guide for newbi no wonder there is such a low volume on your site.. it makes new comers turn away with such difficult option
TL/DR: you have so many features that most people won't use, you forget the most important thing which is being user friendly.
+1
not user friendly.
I can't even find how I can cancel my orders
April 27, 2014, 01:02:29 PM
how the hell will i change my btc withdrawal address?
you have upgraded the site visually which is great.. but it has become more difficult to buy/sell with those new pop up option. why can it be just the same style as other exchange site.. its really harder to make order option with your UI.. alot of things to take into consider.. pls just make a basic buy order option and give an advance option if people prefer it..
.. its great to be a fucking unique exchange site but pls make it user friendly.. alot of the option your exchange site present really is hard to use/manage.. there is not even a starter guide for newbi no wonder there is such a low volume on your site.. it makes new comers turn away with such difficult option
TL/DR: you have so many features that most people won't use, you forget the most important thing which is being user friendly.
April 27, 2014, 09:09:13 AM
Stupid question but where/how can I cancel my orders?
I've searched everywhere but I didn't find it
I've searched everywhere but I didn't find it
April 25, 2014, 04:13:51 AM
I'm happy to read that
April 25, 2014, 03:59:55 AM
April 25, 2014, 01:04:12 AM
Redesign now live!
April 24, 2014, 10:26:21 AM
We are planning the release tomorrow morning (CEST). Follow our https://twitter.com/SwapHole to discover the new design shortly after the release
That's how the public market screen is going to look like:
That's how the public market screen is going to look like:
April 23, 2014, 03:39:54 AM
I like it: not much talking, much more acting
One remark though: since you charge for market order, most of the transaction are done at market price. This is really unsettling for me, It is like a gamble. I placed both a buy and a sell order on AsiaCoin three days ago (and AsiaCoin has all the volume) and it has not been filed yet, even though I placed a buy order at the highest price and a sell order at the lowest price.
One remark though: since you charge for market order, most of the transaction are done at market price. This is really unsettling for me, It is like a gamble. I placed both a buy and a sell order on AsiaCoin three days ago (and AsiaCoin has all the volume) and it has not been filed yet, even though I placed a buy order at the highest price and a sell order at the lowest price.
April 23, 2014, 12:48:19 AM
David, thank you for your suggestions!
I want you to know that we are testing a new release with many new stuff, some examples:
Twitter and this thread are very silent at the moment - we are doing a lot of stuff in the background and we want to blow your mind with the next version of SwapHole.com
I want you to know that we are testing a new release with many new stuff, some examples:
- More and nicer graphs
- Move tabs
- Weighted average
- Click on the balance fills the withdrawal balance field
- Faster withdrawals
- Own orders get marked on buy/sell table
- Major redesign
- Edit order
- Permalinks on public content
- More intuitive order form
- Some other minor improvements
Twitter and this thread are very silent at the moment - we are doing a lot of stuff in the background and we want to blow your mind with the next version of SwapHole.com
April 22, 2014, 03:40:16 AM
Added
- On the deposit/withdrawal window, clicking on the Current balance selects the whole of it in Amount (like at Mintpal).
- When the "not enough funds!" message appears, add a second line: "maybe you forgot to unlock XXX %currency%?". I believe that would help people and reduce the amount of mail you'd receive.
- On the deposit/withdrawal window, clicking on the Current balance selects the whole of it in Amount (like at Mintpal).
- When the "not enough funds!" message appears, add a second line: "maybe you forgot to unlock XXX %currency%?". I believe that would help people and reduce the amount of mail you'd receive.
April 21, 2014, 09:30:29 AM
Added "Weighted average like at kraken."
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