Topic: [Exchange] SwapHole.com - Trailing Stop - 2FA - Live Cryptsy Trades Graph - page 3. (Read 14124 times)

Feature requests
(I will try to update it)

UX considerations

• Nicer design - think cryptrader or at least mintpal for the chart and kraken for the general layout - update: on the way
• Ability to move the tabs, like in any internet browser
• Make "locked balance" and "insufficient funds" more explicit
• Make order easier to understand (trailing stop particularly
• Weighted average like at kraken.
• On the deposit/withdrawal window, clicking on the Current balance selects the whole of it in Amount (like at Mintpal).
• When the  "not enough funds!" message appears, add a second line: "maybe you forgot to unlock XXX %currency%?". I believe that would help people and reduce the amount of mail you'd receive.

New features

• Combined orders, especially "buy+sell" (as soon as bought at X, immediately sell at X+Y%, useful when expecting a pump) sell+buy (the opposite, useful when expecting a dump) and "Trailing stop or take profit, whichever comes first" (useful for the 10/200 rule).
• Estimated total in BTC (like mintpal, cryptsy, kraken...).
• Possibility to edit an order, instead of deleting it and recreate it.
• For withraw option, clicking the amount should be default select the whole amount (like in Mintpal). Right now, one has to enter it manually or to copy-and-paste it.
• Possibility to buy "for x BTC worth of given_crypto" like at kraken.
• Withdrawal should not be processed once or twice per day. Please automate this
• Permalink for markets, preferably à la Mintpal (that is, meaningful permalinks, not like Cryptsy).

Plus, I'd be interested in getting a history of the daily volume. I understand that the exchange might not want to show this if the volume is not rising but even in that case, this added transparency would speak high of the exchange. I don't put in the list because this is not something I expect from the exchange itself - although as I said it would better.

You might be interested in reading my newest article:
http://david.latapie.name/blog/investment-strategy-10-200-and-trailing-stop/

(a bit outdated version is also available on bitcointalk)

I completely agree. That is why I am considering moving my money from mintpal to swaphole, once I understand trailing stop. Being added on cryptrader would be a big plus, I will contact Brad from cryptrader.

A trailing stop is much better IMHO - but I've never used the interface so I can't comment. I admit Swaphole got my attention with that feature. I wouldn't hold many altcoins without a stop loss. The price reversal is so dramatic and comes like a thief in the night 

Thanks. I was thinking of using a trailing stop instead, not a "regular" stop loss order.

But I have a hard time understanding how the window works



"Amount" is simple
"Limit (BTC)", I guess it means selling at a treshold price. If this price is reache, the it sells (take profit). If check the "stop" box, the "take profit" becomes a "stop loss", right, and if I enter something on the "Stop rate", then it becomes a trailing stop.
Problem is, all these entries are mandatory, so I don't understand how to make it.

Could someone post an example filled screenshot with comments?

In the tradition of the stock market 10% make sense. Get out because the trend went against you. If you use a 10% stop loss you can lose on two out three trades and still make money as long as you get a decent gain on the third.

Which percentage would you place on the trailing stop? 10%, more, less?

I hope you understand that our support needs time to answer and cannot reply everytime within minutes. We are humans as well

Your issue is resolved.

Hi i am new to your website and i am already having issues, i sent you an email at your support email about being unable to cancel an order for Asiacoin, this is the first time i encounter such a problem and i trade in almost all of the exchanges, i don't see why an order cannot be cancelled by the same user that has made the order.
Currently i am at a loss because of this problem and i haven't recieved an answer or the ability to cancel the order in more than 2 hours. Please reply otherwise i will have to consider this as a warning for any further trading at your exchange


---

Rapid response, helpful and comprehensive.
Thank you for the assistance and follow up.
I still wish you could make a guide for dummies for how to understand and use the sell and buy limit orders with all those options combined, a video with examples would probably be the best and easiest way to do it.

I'm more than happy to hear that

This is a very delicate topic, on the one side you don't want to get out when it's still rising (or falling), on the other hand you want to minimize your losses - so you already know that because you wrote it

It is difficult to find (if this is even possible) the right percentage or fixed value on the crypto currency markets, because they are extremely volatile, which makes them outstanding interesting, but rather difficult to deal with and on them. To be honest I don't have the guts to give you any advice about this.

We are in the middle of major design changes. But this changes take time, I don't want to rush things to be the "first", in most cases this leads to difficult manageable issues and I don't like issues at all.

I'm more than happy about any constructive criticism!

We already working on that - but it's difficult to make an UI easy to use and easy to understand and give the user all possible information he/she wants. Building up the next coin exchange which looks exactly like the dozen others (chart, buy, sell, orders, trades) is not what we want to accomplish. This is a challenge we want to master.

This is a major problem, I hope we can provide you with a better solution after the redesign.

Known bug, doesn't harm, but I know it bothers users.

You are welcome wzttide

Since there is still no BC traffic at all on swaphole, I decided to move some of my BC over your exchange - the very first ones

Plus, I have a question and request for you.
First the question: since you are experienced in trading, what would you suggest as a percentage for trailing stop? 10%, more, less? Or is it too difficult to give even a generic rule?
My current feeling is: if you can look at the screen every 30 minutes, chose a small percentage (like 10%). If you cannot, take a higher percentage, like 20 or 30%. Rationale: smaller percentage lead to premature sales so it is necessary to be able to buy back soon. Larger percentages won't optimize your gain (you won't gain money on small price lowerings) but will still protect you from dumps.

Second, my request: your frontend needs a major overhaul! Hire a webdesigner. Current appearance acts as a repellent. I stopped counting the number of people who hate cryptsy's apperance and love Mintpal's (despite mintpal have much room to grow in this departement)
A more engaging website will help you tremendously. This is not only about graphics, though: it also is about permalink. There is no permaling (let alone meaningful permalinks) to access the BC market, for instance.

These are my two cents and a half

Edit: pop-up helps on the stop rate (sell order, limit) would help understanding what it does.

@David Latapie, thank you! It's hard to get an exchange running, even if you know you make a lot of things right

Update: Performance improvements on "Overview" and index details page

Also other features like giveaways added, follow us on https://twitter.com/SwapHole to keep track!

HTMLCOIN giveaway currently in progress: Login (or register) -> Click on "Giveaways" -> Click on "Claim coins" -> Done! You can withdraw immediately if you want to.
Thanks to http://www.htmlcoin.com/

I added this on the BC thread:

SwapHole updated: Two Factor Authentication available. Enable it now!

And make sure you follow us on twitter: https://twitter.com/SwapHole

Theoretically it is possible that a coin get's developed with way more than 8 decimals. So we won't change that.

can you check the API value


and set max 8 decimal?   

SwapHole updated: Latest tweets on "overview" and "Dashboard" & Markets on coin panels to enter them quickly

Check it out and tell us what you think & follow https://twitter.com/SwapHole to stay tuned!

Works like a charm for me. If this issue continues, please write us an email to [email protected] with your location (country, city) and IP address so we can have a look at possible routing issues or false-ip-blocks, thanks!

Is swaphole down currently?
Little circle in top right spins but that is it for me.
I do like the site though!

You wanna me to send my BTC in to the hole?  swap hole?
No, thanks