Pages:
Author

Topic: Fairlay withholding my BTC for currently no real explanation - page 3. (Read 629 times)

member
Activity: 980
Merit: 62
I am not aware of this casino.
And I wonder if anyone else is...
Just don't make installments on casinos that do not exist for a long period of time or they have at least one negative review. If they have even one negative review... then something goes wrong with them.
newbie
Activity: 22
Merit: 0
Fair Warning: I've posted on a few other forums, but seems like this is one that Fairlay actually responds to, so apologies if you've already seen


I’ve been an established user of Fairlay for the last 7 months, VIP level 5, and have generally had a great relationship with them (even reporting bugs several times and also suggesting site improvements that were implemented)

Around 12 days ago, I submitted a deposit and it was not credited to my account, I had been using the site consistently day to day for the months prior. I reported the issue and what seemed to be a bug, eventually they said that my account was flagged.

My coin is all legit, never used a dark site in my life, I always bet so no question of money laundering (the only scam I’ve seen reported was bc someone was depositing and not betting), and no funny business in terms of betting. Also my most recent deposit was straight from an exchange so, I know specifically there’s nothing wrong with that deposit. Additionally, it feels especially questionable as they could have warned me before I deposited and locked up my money if my account was flagged, this way it looks like they intentionally were trying to wait for a next deposit.

They stopped responding to me over a week ago, and they’ve never told me what I’m getting flagged for, which is the worst part. All was said was that an “external party” flagged my account. That in itself is questionable, how could a third party even be involved? I’ve been patient, I’ve offered to help, and I’ve done everything they’ve asked (they asked for a number to reach me). I hate blasting them, and have waited a long time to do so to give them a fair chance, but it’s looking increasingly like nothing is happening so I’m trying to lever pressure for at least a response or explanation.

Any help or advice would be greatly appreciated. I am so very confident that I did nothing to violate their terms and conditions, and they seem to be violating clauses in their t&c and faqs themselves
Pages:
Jump to: