Topic: FAIRLAY.COM SCAMMING USERS, ILLEGAL BET VOIDING [RESOLVED] - page 2. (Read 387 times)
You should've made a Scam Accusation against them and provide some evidence besides this thread because not everyone is going to be seeing it here plus you will be able to cover more people with different boards. Also, this is pretty serious because they are blatantly voiding your win and making you look like you did something wrong.
the match started officially at 1700 and the actual game started at 1714, your bet was 5 minutes and 14 seconds after that.
I dont see the issue here, I know it really sucks esports are very difficult and if you dont have something that says any different what do you expect fairlay to use?
there are hundreds even thousands of match start times and you cannot watch videos to see when they fired the first bullet of each one you have to use the site official start time and if there is an issue with the ruling fairlay is glad to review it and modify it if its incorrect.
sorry about that it really sucks but fairlay is very well known as trustworthy and any issues they try to resolve using Pinnacles rules where they are applicable
https://www.pinnacle.com/en/help/betting-rules#Esports
I dont see the issue here, I know it really sucks esports are very difficult and if you dont have something that says any different what do you expect fairlay to use?
there are hundreds even thousands of match start times and you cannot watch videos to see when they fired the first bullet of each one you have to use the site official start time and if there is an issue with the ruling fairlay is glad to review it and modify it if its incorrect.
sorry about that it really sucks but fairlay is very well known as trustworthy and any issues they try to resolve using Pinnacles rules where they are applicable
https://www.pinnacle.com/en/help/betting-rules#Esports
The match did not start at the official start time, 17:00 is a bold faced lie. You CAN watch videos and see when the actual match started. It did not start on time and if you add up the numbers my bet was fairly placed. The only thing that really sucks is your and your book's ability to determine when a match started. Fairlay did a horrible job reviewing my appeals, sided with the market maker, and chose to steal my bitcoin from me without cause. Fairlay, while generally trustworthy in the past, is no longer trustworthy in my eyes. They also have a well-documented history of stealing any money (sometimes vast sums in the hundreds of thousands of dollars) they deem to be "dirty." That sounds to me like a site the public should know is clearly unsafe to use.
the match started officially at 1700 and the actual game started at 1714, your bet was 5 minutes and 14 seconds after that.
I dont see the issue here, I know it really sucks esports are very difficult and if you dont have something that says any different what do you expect fairlay to use?
there are hundreds even thousands of match start times and you cannot watch videos to see when they fired the first bullet of each one you have to use the site official start time and if there is an issue with the ruling fairlay is glad to review it and modify it if its incorrect.
sorry about that it really sucks but fairlay is very well known as trustworthy and any issues they try to resolve using Pinnacles rules where they are applicable
https://www.pinnacle.com/en/help/betting-rules#Esports
I dont see the issue here, I know it really sucks esports are very difficult and if you dont have something that says any different what do you expect fairlay to use?
there are hundreds even thousands of match start times and you cannot watch videos to see when they fired the first bullet of each one you have to use the site official start time and if there is an issue with the ruling fairlay is glad to review it and modify it if its incorrect.
sorry about that it really sucks but fairlay is very well known as trustworthy and any issues they try to resolve using Pinnacles rules where they are applicable
https://www.pinnacle.com/en/help/betting-rules#Esports
What if fairlay includes the draft as official game time, just like the official cq esports site does.
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The draft phase is considered pre-match. I've made hundreds of bets during the draft in the past and they've never tried these shenanigans on me before.
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When the official game time is 17:14 - 17:51 its obviously not considered "pre-match". Find a video with time stamp of the match so you can prove your point. I doubt they would screw you over for 250$.
Also, its a betting exchange, isnt it. So they dont even pay you with their money, another reason not to screw you.
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What if fairlay includes the draft as official game time, just like the official cq esports site does.
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The draft phase is considered pre-match. I've made hundreds of bets during the draft in the past and they've never tried these shenanigans on me before.
Fairlay.com is one of the old crytpo casinos around (Since 2014). I don't see why they would try to ruin their long built reputation over some few BTC. Nonetheless, having one's funds locked up can be so frustrating. Sorry about the experience.
danshan11 seems to be their representative in their Official ANN thread. Maybe you can try contacting him with the details.
danshan11 seems to be their representative in their Official ANN thread. Maybe you can try contacting him with the details.
Market: https://fairlay.com/archive/pain-vs-istanbul-wildcats/?referral=b8378473-cd8d-44e9-bd6d-130770e61974, you can see the time of the bet in UTC is 17:19:14, May 10th. I bet on Pain Gaming, and then they won. You can see here: https://imgur.com/a/p8Dss6j, the bet is voided.
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They claim (in chat support): Ognjen-Support: Hi, Braille. Those orders were placed after the match started and according to our rules, "Bets placed on non-live markets after they started ("late matches") are subject to be voided. Knowingly betting on non-live markets after the corresponding event already started is regarded as fraudulent activity.
Ognjen-Support: We've double checked it and your orders were placed six minutes after the map started.
● Braille: My single order was placed as both teams had 3 players drafted
Ognjen-Support: If you have proof that your order was placed before the match started please let us know and we'll look deeper into it.
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I gave them proof, they looked deeper into it, and they continue to deny me my winnings.
The evidence: https://cq-esports.com/matches/lol/284134-pain-gaming-pain-vs-istanbul-wild-cats-iwc-msi-10-05-21. Start time of 17:14 UTC, end time of 17:51 UTC, May 10th.
The listed start time appears at first to in fact be before the time of my bet. However, if you look at the duration (28:49) of the match, here: https://gol.gg/game/stats/31273/page-game/, you can infer that the match ended at 17:51, started at roughly 17:22 (51-29min duration=22), and that the 17:14UTC start time is when the draft started, not when the match started. This proves my bet @17:19:14 was before the match started, and must be legally honored.
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They claim (in chat support): Ognjen-Support: Hi, Braille. Those orders were placed after the match started and according to our rules, "Bets placed on non-live markets after they started ("late matches") are subject to be voided. Knowingly betting on non-live markets after the corresponding event already started is regarded as fraudulent activity.
Ognjen-Support: We've double checked it and your orders were placed six minutes after the map started.
● Braille: My single order was placed as both teams had 3 players drafted
Ognjen-Support: If you have proof that your order was placed before the match started please let us know and we'll look deeper into it.
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I gave them proof, they looked deeper into it, and they continue to deny me my winnings.
The evidence: https://cq-esports.com/matches/lol/284134-pain-gaming-pain-vs-istanbul-wild-cats-iwc-msi-10-05-21. Start time of 17:14 UTC, end time of 17:51 UTC, May 10th.
The listed start time appears at first to in fact be before the time of my bet. However, if you look at the duration (28:49) of the match, here: https://gol.gg/game/stats/31273/page-game/, you can infer that the match ended at 17:51, started at roughly 17:22 (51-29min duration=22), and that the 17:14UTC start time is when the draft started, not when the match started. This proves my bet @17:19:14 was before the match started, and must be legally honored.
What if fairlay includes the draft as official game time, just like the official cq esports site does.
Market: https://fairlay.com/archive/pain-vs-istanbul-wildcats/?referral=b8378473-cd8d-44e9-bd6d-130770e61974, you can see the time of the bet in UTC is 17:19:14, May 10th. I bet on Pain Gaming, and then they won. You can see here: https://imgur.com/a/p8Dss6j, the bet is voided.
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They claim (in chat support): Ognjen-Support: Hi, Braille. Those orders were placed after the match started and according to our rules, "Bets placed on non-live markets after they started ("late matches") are subject to be voided. Knowingly betting on non-live markets after the corresponding event already started is regarded as fraudulent activity.
Ognjen-Support: We've double checked it and your orders were placed six minutes after the map started.
● Braille: My single order was placed as both teams had 3 players drafted
Ognjen-Support: If you have proof that your order was placed before the match started please let us know and we'll look deeper into it.
-
I gave them proof, they looked deeper into it, and they continue to deny me my winnings.
The evidence: https://cq-esports.com/matches/lol/284134-pain-gaming-pain-vs-istanbul-wild-cats-iwc-msi-10-05-21. Start time of 17:14 UTC, end time of 17:51 UTC, May 10th.
The listed start time appears at first to in fact be before the time of my bet. However, if you look at the duration (28:49) of the match, here: https://gol.gg/game/stats/31273/page-game/, you can infer that the match ended at 17:51, started at roughly 17:22 (51-29min duration=22), and that the 17:14UTC start time is when the draft started, not when the match started. This proves my bet @17:19:14 was before the match started, and must be legally honored.
--
They claim (in chat support): Ognjen-Support: Hi, Braille. Those orders were placed after the match started and according to our rules, "Bets placed on non-live markets after they started ("late matches") are subject to be voided. Knowingly betting on non-live markets after the corresponding event already started is regarded as fraudulent activity.
Ognjen-Support: We've double checked it and your orders were placed six minutes after the map started.
● Braille: My single order was placed as both teams had 3 players drafted
Ognjen-Support: If you have proof that your order was placed before the match started please let us know and we'll look deeper into it.
-
I gave them proof, they looked deeper into it, and they continue to deny me my winnings.
The evidence: https://cq-esports.com/matches/lol/284134-pain-gaming-pain-vs-istanbul-wild-cats-iwc-msi-10-05-21. Start time of 17:14 UTC, end time of 17:51 UTC, May 10th.
The listed start time appears at first to in fact be before the time of my bet. However, if you look at the duration (28:49) of the match, here: https://gol.gg/game/stats/31273/page-game/, you can infer that the match ended at 17:51, started at roughly 17:22 (51-29min duration=22), and that the 17:14UTC start time is when the draft started, not when the match started. This proves my bet @17:19:14 was before the match started, and must be legally honored.
It would be nice if you attached screenshots from the casino cashier. When the bet was made, when the match began.
I recently made a sizeable wager on a esports market on fairlay.com. The bet won, and everything was hunky dory. My account got paid and everything. Then they void the bet the next day. Apparently, the market maker is claiming the bet was made after the match started. The bet was made during the draft, minutes before the start of the match. The public records (the ones fairlay's completely unhelpful support staff directed me to) indicate the bet was made during the draft. They review the case, and do nothing. They keep the bet voided as apposed to giving me my rightful winnings. The only recourse I have left is to blast fairlay.com on social media and public forums until they pay me back my money. Do not use this site if you an enjoyable winning experience, as they will void your bet without a valid reason and steal your money at any time.
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