Pages:
Author

Topic: Fairspin.io Withdrawal Delayed (SOLVED) - page 2. (Read 975 times)

jr. member
Activity: 269
Merit: 4
Quote
I was informed that the withdrawal was done. Could you confirm?
Yes! I got it! After freaking 23 days, thank you!





Now, retract your statement that fairspin.io is scam! When fairspin.io paid you on the 13th, you didn't inform anyone but when fairspin.io delayed due to suspicion, you opened a bitcointalk account and the first post you will ever write is this scam accusation. This is not fair. When things are done right, people don't acknowledge it. But when there is a simple discrepancy, people tend to give negative feedback. I rest my Case.
copper member
Activity: 102
Merit: 16
Ok so, I think that in view of this it would be best to remove the flag but I will leave a neutral tag referring to this thread just in case for the future, what do you think?
Sure, and thank you for your support.
legendary
Activity: 1372
Merit: 2013
Ok so, I think that in view of this it would be best to remove the flag but I will leave a neutral tag referring to this thread just in case for the future, what do you think?
copper member
Activity: 210
Merit: 3
Quote
I was informed that the withdrawal was done. Could you confirm?
Yes! I got it! After freaking 23 days, thank you!


I am really happy to help. Hope everything will be ok in future. Some delays can happen, and sorry that it took some time from our side here to solve the issue.
Would appreciate if you also confirm the withdrawal in the main thread
copper member
Activity: 102
Merit: 16
Quote
I was informed that the withdrawal was done. Could you confirm?
Yes! I got it! After freaking 23 days, thank you!

hero member
Activity: 1414
Merit: 915
🇺🇦 Glory to Ukraine!
All the massages appeared in the ANN today, probably they were on pre-moderation
We never ignore our players
I assure you that there is no such thing as pre-moderated messages on Bitcointalk. I saw the OP's posts two days ago and so did other users. You could have seen them as well if you wanted to.

As I've stated in their ANN thread, I'm sure he saw the posts. What's more, he updated the thread the next day regarding some promotion, but deleted the post today. You can still see the old post in the archives.



<...>
There is an old proverb He who holds all the cards dictate the game. Even if you are correct in an event, courtesy demands that you respect the person helping you even if it is their job. For goodness sake " Don't laugh at them or mock them with Sarcasm" How much is he demanding? Other people that are receiving much don't even behave that way for Christ sake! Even if you are laughing out loud where you stay, must you write it out there for someone who is helping you to resolve your problem?

It is true customers bring profit. I'm not disputing this. That's why we need to stress out the fact that we all need to play our role wholeheartedly and consider other people's emotions and feelings so as not to tamper with it weather you are a customer or owner.

Please, scam accusation is a serious thing.

Let's skip the proverbs for now, since they have no relevance to this discussion.

What do you mean by "Even if you are correct in an event"? Do we have any reason to doubt the OP's claims?

"How much is he demanding? "
It depends on what you consider to be demanding. In my view, the OP did not open the scam accusation until after 20 days of waiting, although FS support said the withdrawal should take no longer than five days. I don't consider that demanding.

"Other people that are receiving much don't even behave that way for Christ sake!"
So there are other people who have their money frozen on the casino? Do you have an example of this?

It's also worth mentioning that your first response to this accusation was "Your first activity of depositing and withdrawing the same day is suspicious to me alone.," meaning all the gamblers who do the same are suspicious to you? How do you explain the fact that the whole point of crypto is to be your own bank and not keep money on centralized custodial wallets. It is not your right to decide what I will do with my money or when I will do it. You have no right to hold anyone's money hostage.

"Please, scam accusation is a serious thing."
That's the point. Let's hope they learn something from this example about running a respectable business.
copper member
Activity: 210
Merit: 3
All the massages appeared in the ANN today, probably they were on pre-moderation
We never ignore our players
I assure you that there is no such thing as pre-moderated messages on Bitcointalk. I saw the OP's posts two days ago and so did other users. You could have seen them as well if you wanted to.

- You deposited on the 13 and withdrew on the same day double your deposit
Why is that a problem or reason for suspicion? Theoretically, I can deposit 1 BTC, play one round of dice which takes a few seconds, double my money, and request a withdrawal a few minutes after the coins were deposited into my account. I did nothing that should raise any suspicion besides being satisfied with my winnings and wanting to withdraw them.   

I can assure you that there were no messages
If I had not wanted to help I would not do it right now
copper member
Activity: 210
Merit: 3
Recieved this email from Fairspin:

Quote
Greatings,

Dear Player,

Please be advised that your win is in a last stage of review, and you will receive in answer in almost no time.
The answer could take up to a week; we're doing everything we can to get it done as quickly as possible!

We sincerely apologize for the delay and thank you for your patience!

With deepest regards,
Fairspin Support Team
Up to a week, a deadline! i'll take that.


Quote
I am not " Trolling " you. This is my perspective to this scenario. Scam is a huge accusation. luckily , through your evidence,we can deduce what transpired between you and the other party. However, I can find reasons why you could be delayed. Since fairspin is currently looking into the situation, let us see how this problem will unfold itself.
 I'm not saying that you are wrong to report this event. You are right to do so. However, make sure you didn't constitute to the problem.
"Yes, thank you for your perspective, you seem truly neutral and unbiased."


I was informed that the withdrawal was done. Could you confirm?
legendary
Activity: 2730
Merit: 7065
Farewell, Leo. You will be missed!
All the massages appeared in the ANN today, probably they were on pre-moderation
We never ignore our players
I assure you that there is no such thing as pre-moderated messages on Bitcointalk. I saw the OP's posts two days ago and so did other users. You could have seen them as well if you wanted to.

- You deposited on the 13 and withdrew on the same day double your deposit
Why is that a problem or reason for suspicion? Theoretically, I can deposit 1 BTC, play one round of dice which takes a few seconds, double my money, and request a withdrawal a few minutes after the coins were deposited into my account. I did nothing that should raise any suspicion besides being satisfied with my winnings and wanting to withdraw them.   
sr. member
Activity: 280
Merit: 259
https://bitcoincleanup.com #EndTheFUD
Fair spin support was modest, polite and straight to the point whereas your response to their reply was a bit rude, cruel and bias and saucy/ impudent. This is suspicious to me!!! If I were the owner of fair spin, I would teach you a lesson not to be impudent to people.

Okay. So, How he was rude, Cruel, biased and saucy? If I am not wrong, You are a support agent of Fair spin. Right? If a guy didn't receive his withdrawal in 20 days, don't you expect rude behaviour from him? Unfortunately, you are not the owner of fair spin. Owners never talk stupids like you.


Please, scam accusation is a serious thing.

What is the definition of a scam? A User deposited money, and his withdrawal is pending for 20+ days. Usually, casinos take a few minutes to release a withdrawal. If a casino doesn't release my withdrawal for 20 days, They definitely trying to scam me.

In last words, While the casino itself described that they take a maximum of five business days to release the withdrawal, In this case, It's been over 20 days, and they didn't release a withdrawal. What is your point in supporting the casino in this case? Just because you work for them?

jr. member
Activity: 269
Merit: 4
Recieved this email from Fairspin:

Quote
Greatings,

Dear Player,

Please be advised that your win is in a last stage of review, and you will receive in answer in almost no time.
The answer could take up to a week; we're doing everything we can to get it done as quickly as possible!

We sincerely apologize for the delay and thank you for your patience!

With deepest regards,
Fairspin Support Team
Up to a week, a deadline! i'll take that.


Quote
I am not " Trolling " you. This is my perspective to this scenario. Scam is a huge accusation. luckily , through your evidence,we can deduce what transpired between you and the other party. However, I can find reasons why you could be delayed. Since fairspin is currently looking into the situation, let us see how this problem will unfold itself.
 I'm not saying that you are wrong to report this event. You are right to do so. However, make sure you didn't constitute to the problem.
"Yes, thank you for your perspective, you seem truly neutral and unbiased."





Thank you. Let me reserve my comments. Enjoy your day!
copper member
Activity: 102
Merit: 16
Recieved this email from Fairspin:

Quote
Greatings,

Dear Player,

Please be advised that your win is in a last stage of review, and you will receive in answer in almost no time.
The answer could take up to a week; we're doing everything we can to get it done as quickly as possible!

We sincerely apologize for the delay and thank you for your patience!

With deepest regards,
Fairspin Support Team
Up to a week, a deadline! i'll take that.


Quote
I am not " Trolling " you. This is my perspective to this scenario. Scam is a huge accusation. luckily , through your evidence,we can deduce what transpired between you and the other party. However, I can find reasons why you could be delayed. Since fairspin is currently looking into the situation, let us see how this problem will unfold itself.
 I'm not saying that you are wrong to report this event. You are right to do so. However, make sure you didn't constitute to the problem.
"Yes, thank you for your perspective, you seem truly neutral and unbiased."

jr. member
Activity: 269
Merit: 4
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.


Alright, let me keep that part aside. Please let us look at your response to fair spin support.

Fair spin support was modest, polite and straight to the point whereas your response to their reply was a bit rude, cruel and bias and saucy/ impudent. - This is suspicious to me!!!  

Considering they are holding his money hostage, he has every right to be a little rude after numerous delays. Besides, I did not find much cruelty or rudeness in his messages, but a bit of passive aggression and sarcasm, which I think is understandable. And, could you please explain why this is suspicious to you? What would you do in a similar situation?

If I were the owner of fair spin, I would teach you a lesson not to be impudent to people.

Fortunately, you are not a casino owner. And, if you ever own a service business, you will realize that customers are the ones who bring you profit, not your ego.



There is an old proverb He who holds all the cards dictate the game. Even if you are correct in an event, courtesy demands that you respect the person helping you even if it is their job. For goodness sake " Don't laugh at them or mock them with Sarcasm" How much is he demanding? Other people that are receiving much don't even behave that way for Christ sake! Even if you are laughing out loud where you stay, must you write it out there for someone who is helping you to resolve your problem?

It is true customers bring profit. I'm not disputing this. That's why we need to stress out the fact that we all need to play our role wholeheartedly and consider other people's emotions and feelings so as not to tamper with it weather you are a customer or owner.

Please, scam accusation is a serious thing.
hero member
Activity: 1414
Merit: 915
🇺🇦 Glory to Ukraine!
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.


Alright, let me keep that part aside. Please let us look at your response to fair spin support.

Fair spin support was modest, polite and straight to the point whereas your response to their reply was a bit rude, cruel and bias and saucy/ impudent. - This is suspicious to me!!! 

Considering they are holding his money hostage, he has every right to be a little rude after numerous delays. Besides, I did not find much cruelty or rudeness in his messages, but a bit of passive aggression and sarcasm, which I think is understandable. And, could you please explain why this is suspicious to you? What would you do in a similar situation?

If I were the owner of fair spin, I would teach you a lesson not to be impudent to people.

Fortunately, you are not a casino owner. And, if you ever own a service business, you will realize that customers are the ones who bring you profit, not your ego.
jr. member
Activity: 269
Merit: 4
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.


Alright, let me keep that part aside. Please let us look at your response to fair spin support.

Fair spin support was modest, polite and straight to the point whereas your response to their reply was a bit rude, cruel and bias and saucy/ impudent. - This is suspicious to me!!!  If I were the owner of fair spin, I would teach you a lesson not to be impudent to people.
Are you trolling me?

Quote
I just got the feedback from the support team. They will contact you shortly to explain the situation.
Yes, I'm waiting
Thank you


I am not " Trolling " you. This is my perspective to this scenario. Scam is a huge accusation. luckily , through your evidence,we can deduce what transpired between you and the other party. However, I can find reasons why you could be delayed. Since fairspin is currently looking into the situation, let us see how this problem will unfold itself.
 I'm not saying that you are wrong to report this event. You are right to do so. However, make sure you didn't constitute to the problem.
copper member
Activity: 210
Merit: 3
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.

I just got the feedback from the support team. They will contact you shortly to explain the situation.
I would appreciate if after they contact you back you could revoke red flag. Unfortunately I am not the almighty and can solve all the problems instantly but Fairspin is not scam, definitely Smiley
Well --there would be no red flag or red trust in your account if you are actively addressing those questions. You must be active to solve problems since you are a representative here of your company, perhaps a first aid of the issue that may calm your users and not create a thread like this. So it means if OP did not create this thread which means you did not solve the issue?
It is an act of scam if you ignore their concerns, that is why they raise their problem here.

Did you read what I wrote above? The issue is in the process. Does it mean that we ignore our players? Seems like no
copper member
Activity: 102
Merit: 16
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.


Alright, let me keep that part aside. Please let us look at your response to fair spin support.

Fair spin support was modest, polite and straight to the point whereas your response to their reply was a bit rude, cruel and bias and saucy/ impudent. - This is suspicious to me!!!  If I were the owner of fair spin, I would teach you a lesson not to be impudent to people.
Are you trolling me? Yes i was a bit rude, after they "politely" lied to my face. You are 100% correct.

Quote
I just got the feedback from the support team. They will contact you shortly to explain the situation.
Yes, I'm waiting
Thank you
jr. member
Activity: 269
Merit: 4
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.


Alright, let me keep that part aside. Please let us look at your response to fair spin support.

Fair spin support was modest, polite and straight to the point whereas your response to their reply was a bit rude, cruel and bias and saucy/ impudent. - This is suspicious to me!!!  If I were the owner of fair spin, I would teach you a lesson not to be impudent to people.
sr. member
Activity: 1918
Merit: 442
Eloncoin.org - Mars, here we come!
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.

I just got the feedback from the support team. They will contact you shortly to explain the situation.
I would appreciate if after they contact you back you could revoke red flag. Unfortunately I am not the almighty and can solve all the problems instantly but Fairspin is not scam, definitely Smiley
Well --there would be no red flag or red trust in your account if you are actively addressing those questions. You must be active to solve problems since you are a representative here of your company, perhaps a first aid of the issue that may calm your users and not create a thread like this. So it means if OP did not create this thread which means you did not solve the issue?
It is an act of scam if you ignore their concerns, that is why they raise their problem here.
copper member
Activity: 210
Merit: 3
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.

I just got the feedback from the support team. They will contact you shortly to explain the situation.
I would appreciate if after they contact you back you could revoke red flag. Unfortunately I am not the almighty and can solve all the problems instantly but Fairspin is not scam, definitely Smiley
Pages:
Jump to: